105 reviews
NACA’s primary goal is to build strong, healthy neighborhoods in urban and rural areas nationwide through affordable homeownership.
Written by the business, not verified by us.Neighborhood Assistance Corporation of America (naca.com) has a 4.6 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and mortgage counselors for being exceptionally patient, knowledgeable, and genuinely supportive throughout the entire home buying journey. People also deeply appreciate the detailed guidance, budgeting workshops, and educational resources provided, noting that these tools help make a challenging procedure much more manageable. Some reviewers were not happy with the demanding paperwork and the tedious documentation process required to successfully move forward. Additionally, several participants noted that communication inconsistencies, appointment scheduling delays, and repeated document requests could sometimes make qualification feel rather frustrating and time consuming.
Auto-generated from all reviews of this business. For reference only.All of the staff in the NACA program from the workshop to the counselors and the member support team have been knowledgeable, extremely polite and very supportive, I am in the process working with an amazing counselor. I am very close to getting to underwriting. I encourage my friends and other to get involved in the NACA process. Thanks, Debbie
The customer Representatives are extremely helpful. They send email confirmation of every interaction and make sure you understand each step taken. I feel heard every time we speak and i receive results. Thank you.
Connie Reddick If this is your first time buying a home, NACA is the program you for you. No down payment, no need for a perfect credit score and great counselors that are very knowledgeable in the home buying process. This is just a few reasons why we continue working with NACA. Connie and Mark
I started this process in 2022 took a break and started back the home buying process it has been struggling however I am trusting the counselor that help me Megan E and Katherine S
My NACA experience has been great! It started with the initial workshops, navigating through the portal, uploading the documentations, setting up a meeting with my counselor Faith B and learning more about the program. Faith has a lot of knowledge and is very professional. I cannot wait until I become a first time home owner!!
I am new to the homebuyer process with the Neighborhood Assistance Corporation of America (NACA), and I am truly excited to begin this journey. Based on my experience so far, I feel confident that NACA is committed to helping individuals achieve their homeownership goals. The positive reviews and testimonies I have read have further strengthened my confidence in the process, and I am grateful for the path that led me here.
I've had a really positive experience... I've had a really positive experience working with NACA throughout my homebuying journey. The process can be detailed, but it's designed to truly prepare you for homeownership and make sure you're in the best position long term. My counselor, Antonio Coronado, has been helpful in guiding me through the steps, answering my questions, and making sure I understood what was needed to move forward. Even when things felt overwhelming, I always felt like there was a clear path and support available. What | appreciate most about NACA is that they focus on helping people who may not have perfect credit still become homeowners. That alone makes a huge difference. If you stay patient, organized, and committed to the process, it's definitely worth it. Adam Falkner
I am very excited to work with the Neighborhood Assistance Corporation of America (NACA). I am learning so much about buying a home - things I would never have learned going through the conventional purchase process. Their customer service is extremely responsive and I feel so much more confident entering into this process with NACA.
Great experience with NACA! They've been helpful assisting to get my first home.
The representatives in NACA are knowledgeable, friendly and diligent in working with me and my family to achieve home ownership. I feel confident and comfortable with my rep and looking forward to obtaining a home.
The process of become a home owner with naca has be amazing I have the best mortgage counselor helping me through out this process . Thank you so much Fainth B
I’m in the process of become a first time home owner through Naca program , I’m very happy with all the support I’m getting thank you so much
I have good experiences with NACA because they treat me as family, and the coworkers are they helping me a lot with respect, and they work hard to success my dreams to have my own house, for that reason I consider for Thos need perches' new house to use NACA programs. Thank you NACA, Shemeles Tesema
I highly recommend NACA to anyone serious about becoming a homeowner. It requires dedication and commitment, but the reward is absolutely worth it. This program truly changes lives.
NACA is a great platform as a first time home buyer. It has thought me go to save and prepare for owning a home. I’ll recommend this to anyone looking at buying a home.
I'm still in the middle of the process but so far everything has gone smoothly. The Counselor is very knowledgable, helpful and patient.
NACA really cares about helping individuals and families to achieve their dreams. My advisor was also very professional and attentive. Everyone who I had the pleasure to be connected with went above and beyond to help me.
Hello, NACA has been amazing so far they really care about your progress and want you to put you in the best situation. Yes it's a lot of paperwork but I think it is worth it. The only reason I didn't choose 5 stars is because I am not in my forever home yet!!!! Hope this helps!
Everything was very good, Antonio Coronado has a excellent domain of everything about Naca
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