Our NACA counselor was great and made…
Our NACA counselor was great and made sure she helped us through the process. I would recommend it to anyone.
Public & Local Services
Write a reviewNeighborhood Assistance Corporation of America
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105 reviews
About Neighborhood Assistance Corporation of America
Data updated- Website
- naca.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 0% (0/7)
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About this business
NACA’s primary goal is to build strong, healthy neighborhoods in urban and rural areas nationwide through affordable homeownership.
Written by the business, not verified by us.Is Neighborhood Assistance Corporation of America legit?
Neighborhood Assistance Corporation of America (naca.com) has a 4.6 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and mortgage counselors for being exceptionally patient, knowledgeable, and genuinely supportive throughout the entire home buying journey. People also deeply appreciate the detailed guidance, budgeting workshops, and educational resources provided, noting that these tools help make a challenging procedure much more manageable. Some reviewers were not happy with the demanding paperwork and the tedious documentation process required to successfully move forward. Additionally, several participants noted that communication inconsistencies, appointment scheduling delays, and repeated document requests could sometimes make qualification feel rather frustrating and time consuming.
Auto-generated from all reviews of this business. For reference only.What people say
Exceptional Program!!
This company provides individuals who have been excluded from the traditional avenue of home purchase an opportunity to purchase a home. With the exceptional opportunities offered to individuals.
NACA has been doing good with my…
NACA has been doing good with my process. Si far my experience is positive. Antonio Coronado Is my Counselor. I recommend patience and provide documents as requested by NACA.
Naca has been really patient and has…
Naca has been really patient and has guided me toward being a first time homeowner. It is a process worth going through agent was very helpful. Thank you NACA
I greatly appreciate my counselor…
I greatly appreciate my counselor Ms.Walker for educating me on how to do things in a timely manner that will help me get through this process. NACA is a great program and I wish everyone the best.
I’ve had a really positive experience…
I’ve had a really positive experience working with NACA throughout my homebuying journey. The process can be detailed, but it’s designed to truly prepare you for homeownership and make sure you’re in the best position long term. My counselor, Antonio Coronado, has been helpful in guiding me through the steps, answering my questions, and making sure I understood what was needed to move forward. Even when things felt overwhelming, I always felt like there was a clear path and support available. What I appreciate most about NACA is that they focus on helping people who may not have perfect credit still become homeowners. That alone makes a huge difference. If you stay patient, organized, and committed to the process, it’s definitely worth it. — Shaniqua McCray
Speaking to Jasmine about the NACA…
Speaking to Jasmine about the NACA program was very informative with the details and explications of the program.
Naca experience
My NACA counselor Dwayne was very helpful and was a lot of help and support with obtaining all the documents needed which can be a lot. I appreciate the classes and education also given to help you understand the process.
My NACA journey
My NACA counselor, Dwayne, has been patient and helpful every step of the way through this process. NACA makes homebuying feasible in this ever-changing real estate market. I have several other friends in FL and DC that have purchased through NACA and I look forward to completing my home purchase this year! - Ebony M.
Homebuying Process!
My partner and I have been working with NACA as first-time homebuyers, and it offers great resources and guidance for those serious about owning a home. However, response and processing times can be slow, so patience is key. It's a strong program overall, but best suited for those who are organized, committed, and willing to stick through a longer process.
The program is allowing me to be first…
The program is allowing me to be first time home buyer and the process is going smooth. I’m glad I found NACA so I can get a home for my children
NACA is a great program that teaches…
NACA is a great program that teaches you about saving, budgeting and buying a home. The advisors are great and helped educate along the way. I would recommend to anyone.
I am looking forward to purchasing my…
I am looking forward to purchasing my new home through NACA.
Great Program
NACA has been a great program so far. I’m still in the qualification process, and while it takes patience and organization, the support and guidance make it worth it.
There are still good people in the World.
Mrs. Barbara in the Columbia office is the BEST. She actually took her time to assist me. She didn't just point me in the direction I should go; she logged in and walked me through step by step. Oh, and let me not forget, she always was at her desk to answer that phone. I think God told her that I was calling.
Great job Naca
Naca is keeping me discipline, and on top of my stuff. Dwayne have been a great counselor
Still in Progress
I was really excited when I found out about the NACA program. I did my research and found it to be know for its impact and not for its speed. I have been going through the process about a year, only because at the beginning I worked at a certain salary and got laid off due to the company moving to Mexico. Even with that the process has gone smoothly. If you maintain your documents there are no excuses. My only caveat is that my realtor is so far away there are really no boots on the ground expect my own in my neighborhood/housing search. I would suggest getting someone who is local. They have where your realtor can get temporarily NACA certified so you can close. Overall it has been a decent experience for me, and I’m ready to find a property and close. I also absolutely love that they are stern on affordability, they are not going to put you in a house that you can’t afford to maintain. Don’t want to me house rich and cash poor.
Very accommodating
Gives you a great understanding the underwriting process. And I have an understanding counselor who is patient and very accommodating.
This is my first experience with NACA
This is my first experience with NACA. I did the online orientation and was paired with Ellen Petersen. She is professional, thorough, patient, and caring . Ms. Petersen helped me through the paperwork process with ease and understanding. She made herself available to me for any questions or obstacles I may have had. I am looking forward to purchasing my first home through the NACA program.
Supportive Guidance Through a Detailed Process
My experience with my counselor, Antonio, at NACA has been wonderful. He has been supportive, knowledgeable, and always willing to answer my questions throughout the process. He takes the time to explain each step and makes sure I understand what’s needed to stay on track. The process does take effort and time, but with Antonio’s guidance, it feels manageable and worthwhile. If you stay committed and follow the steps, the program can really help you move closer to your homeownership goals. I appreciate the encouragement and professionalism I’ve received so far.
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