Great
Great salesman, great product, great installation, at acceptable price
About National Floors Direct
Data updated- Website
- nationalfloorsdirect.com
- Category
- Home Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 203 reviews
- Replies to negative
- 52% (11/21)
Do you own National Floors Direct? Claim this profile for free and start replying to reviews.
About this business
Choosing floor covering should be an easy, enjoyable, and affordable experience for all of those who desire to bring comfort to their personal space. At National Floors Direct it is our goal to provide you with such an experience while exceeding all of...
Is National Floors Direct legit?
National Floors Direct (nationalfloorsdirect.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Home Services and its reputation is excellent. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 52% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-07.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and efficient installation teams for working quickly and leaving homes spotless. People appreciate the knowledgeable sales representatives who provide clear guidance and bring helpful samples directly to their homes. Many consumers mention that the finished floors look beautiful and completely transform their living spaces. Some people were dissatisfied with communication issues and scheduling mix-ups between the office and the work crews. Furthermore, a few reviewers experienced unexpected extra costs during the project and expressed concerns about long-term product durability.
Auto-generated from all reviews of this business. For reference only.What people say
Floors
The installers did a awesome job and cleaned up after job was completed
The hardwood floor came out absolutely…
The hardwood floor came out absolutely beautiful. The finish is smooth, even, and really brings out the natural grain of the wood. The color looks rich and consistent throughout the space, and the room feels brighter and more polished because of it. Overall, the workmanship exceeded expectations, and the floor completely transformed the look of the home.
National Floor Direct Exceeded My Expectations
Very pleased with my new flooring from National Floors Direct. The sales process was very smooth. I was kept well informed of the installation process. On the day of the installation the technician was very efficient and removed all of my carpets and installed my new luxury vinyl tile all in one day and they cleaned up and hauled away my old carpet and carpet pads. Very pleased and would recommend National Flooring Direct. I received a gift card for my time in posting this honest review
Super nice customer service
Super nice customer service, and the work was done professionally and with a caring manner
Successful project done with…
Successful project done with satisfaction
Professional flooring job
2 guys did a great job we had tile removed in our kitchen replaced with laminate and 2 rooms carpeted. Workers did a great job cleaning up Took all old flooring wi them We are extremely satisfied with the results. Would highly recommend national floors direct
I had a wonderful experience
I had a wonderful experience. Workmen showed up on time. They were efficient and professional. They laid my floor and cleaned up afterward. am very happy with the results
The men worked quickly and were very…
The men worked quickly and were very professional. The floors look very good. And the price was reasonable. I would use them again.
Use good product.
Use good product. Work was good. Work was subcontracted out.
I had a very positive experience
I had a very positive experience working with National Floors Direct from start to finish. The scheduling process was smooth, communication was clear, and the installation team arrived on time and worked efficiently. The quality of the flooring looks great and completely transformed the room, and the installers were professional, respectful, and cleaned up after the job was done. Overall, the process was straightforward and the final result met my expectations. I would recommend National Floors Direct to anyone looking for a convenient and reliable flooring installation experience. I received a gift card for my time in posting this honest review.
Everything was great
Everything was great. It was fast and efficient
To do the job that is satisfying to the…
To do the job that is satisfying to the customer
Satisfied Service from NFD
We had our dirty kitchen floor done excellently by National Floors Direct last December 2025.It was a seamless process from sale to installation. The crew, Franklin and Segundo started on time and finished the work with care, quality and efficiency. They both did an excellent job and were very skilled at their work. The luxury vinyl tile from NFD made the dirty kitchen bright and beautiful. It is also worthy to know that this company values the time their clients spend in writing an honest to goodness feedback which is true in our case. Thank you for Franklin and Segundo.They both did an excellent job and were very skilled at their work. The luxury vinyl tile from NFD made the dirty kitchen bright and beautiful. We are extremely satisfied! It is also worthy to know that this company values the time their clients spend in writing an honest to goodness feedback which is true in our case. We received a giftcard for taking the time to provide an honesr feesback of our experience with NFD.
Everything was good with this carpet…
Everything was good with this carpet buying experience.
Great company
Great company, made my purchase easy! Salesman came to my house to help me select the right carpet. The price was also very fair. Installers did wonderful and on time I received a gift card for my time in posting this honest review!
The best company ever. They did a very great job and my house is looking great will recommend them to all my family and friends.
When I call them the representative was very nice give me all the details about the company and we make an appointment for some one to come in and the guy came and was very helpful and friendly he show us all the beautiful colors that they have and the price and discount was great and we chose and he takes the measurements and pick a date and the installation was very good the install people were very friendly they moved all the furniture and after they finished they put everything back and they swept all the dirt. I was very impressed and the price was amazing. Thank you will definitely recommend you guys to my friends and family.
From call to Sales to Installation!
From call to Sales to Installation! Excellent job! Eric the Salesman to Cristian the installer and his team, they made it happen on time! Thank you!
Bathroom Floor Installation
I had a great experience with National Floors Direct. The team was friendly, punctual, and made the entire process straightforward. Having samples brought right to my home made choosing flooring so easy. Installation was quick, clean, and the quality of the work really shows. My new floors look fantastic—exactly what I hoped for. Highly recommend! “I received a gift card for my time in posting this honest review”
National Floors Direct did an excellent…
National Floors Direct did an excellent job installing the floors in my mother-in-law’s home. From start to finish, the experience was smooth and professional. My mother-in-law is Deaf, and the team was incredibly flexible and thoughtful, especially when she needed to remain at home during the installation—something that understandably made their work more challenging. They handled this with patience and care, never making it feel like an inconvenience. Communication was excellent throughout the process, the work was completed on time, and the crew cleaned up thoroughly each day. The quality of their work also made it incredibly easy for us to move directly into the next phase of the project—having the house painted—without any additional prep or rework needed. The finished floors look fantastic, and we truly appreciated how respectful and accommodating the entire team was. Highly recommend! I received a gift card for my time in posting this honest review. (Order CT35088, CT35089)
People also looked at
Support Fly
Motoresdebusca
Carpet Express4.9
Lease Packet
BlueFiks LLC4.8
Natural Health Source
50 Floor4.8
ACityDiscount4.9