Reconnect to your mind, body, and spirit!Do exercises with Newmindstart from your computer or phone and improve all areas of your life: health, relationships, emotional and spiritual well-being, and acquire new skills and knowledge.
Written by the business, not verified by us.
Is NewMindStart legit?
NewMindStart (newmindstart.com) has a 3.7 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Education & Training and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 30% give 1 star; The business has replied to 98% of negative reviews. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the support team for being extremely responsive, helpful, and exceptionally kind during all their interactions and inquiries. Reviewers often highlight the remarkably prompt communication, professional guidance, and efficient problem-solving provided by the dedicated staff members.
However, some customers also noted unexpected charges linked directly to automatic monthly subscriptions after their initial trial periods. A few reviewers experienced frustrating difficulties when trying to cancel active memberships or when seeking refunds for unapproved payments. Despite these billing concerns, many people still emphasize the overall positive support experience offered by the team.
Auto-generated from all reviews of this business. For reference only.
Really I think it's a scam. I payed 1.50 for a class, and didn't realize they signed me up to then pay $50 one month from then. I really hate this tricky business model.
Additionally, most of the classes I watched honestly sound like they were written by AI and they just hired an actor to say the words. The scripts just sound weirdly worded, and it's incredibly general information. totally not worth it.
Reply from NewMindStart2026-07-28
Hi Tim,
Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here.
Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly.
Please contact us via WhatsApp https://wa.me/19292351304 or email [email protected].
We’re here to help!
Best regards,
Customer Support Team at NewMindStart
Thank you Aslan for your quick response and nice attitude. You are very helpful 🔥
Reply from NewMindStart2026-07-28
Hi Tatiana,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Aslan hears your thanks.
Best regards,
Customer Support Team at NewMindStart
Thank you Maria for your speedy and prompt help this morning with my subscription. Highly appreciated. I sent an email and within minutes it was sorted!!! Top quality service
Reply from NewMindStart2026-07-27
Hi Tania,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Maria hears your thanks.
Best regards,
Customer Support Team at NewMindStart
Don't sign up! Will sign you into a subscription and charge you £30 even if you clearly haven't used the service. I flagged this immediately on seeing the charge, within 14 days and they have refused to provide a refund despite my not having used the service (which can be determined from login data).
They have a lot of copy-paste responses ready to go for this scenario so i can only imagine how many people they have trapped into this situation. I expressly do not need or want the service they have charged for and didn't realise I was signing up to it, so to take money from unwitting or unwilling customers speaks to poor integrity on the part of the organisation.
Yet another platform more interested in making money off unwanted subscriptions than engaging willing customers I'm sorry to say. Avoid!
Reply from NewMindStart2026-07-27
Hello Samantha,
Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have additional questions or require assistance, feel free to reach out to us directly via email: [email protected], or WhatsApp: https://wa.me/19292351304.
Best regards,
Customer Support Team at NewMindStart
I am new to this company and was wonderfully and promptly assisted by Taylor of customer service to be all set for my practice. Thank you NewMindStart!
Reply from NewMindStart2026-07-28
Hi Sonaida,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Taylor hears your thanks.
Best regards,
Customer Support Team at NewMindStart
I love this small class for Neuro Art Therapy. it helps me to calm down, not seeking perfection, and just enjoy what I'm doing. I will definitely try another classes
Reply from NewMindStart2026-07-27
Hello Anastasia,
Thank you for your great feedback!We are glad you loved the course!
Your recommendation means the world to us, and we look forward to continuing to offer excellent service and valuable content.
Best regards,
Customer Support Team at NewMindStart
Hello Leandro,
Thank you for your great feedback! We are glad you love the courses!
Your recommendation means the world to us, and we look forward to continuing to offer excellent service and valuable content.
Best regards,
Customer Support Team at NewMindStart
make sure customer service is informed to terminate subscription. otherwise you will be charged and no refund is made. $1's hook, where the magic began
Reply from NewMindStart2026-07-27
Hello, there,
Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have additional questions or require assistance, feel free to reach out to us directly via email: [email protected], or WhatsApp: https://wa.me/19292351304.
Best regards,
Customer Support Team at NewMindStart
Maria, The Cusotomer Support Manager responded to an email enquiry very efficiently and timeously, with politeness and to the point. Her Customer service was outstanding.
I was able to make a decision accordingly.
Reply from NewMindStart2026-07-27
Hi Judith,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Maria hears your thanks.
Best regards,
Customer Support Team at NewMindStart
Be careful! I purchased a promotional access to one course I was interested in but (my fault) didn't read the small script that I was getting a subscription that that costed me $60.
Reply from NewMindStart2026-07-27
Hi Maya,
Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here.
Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly.
Please contact us via WhatsApp https://wa.me/19292351304 or email [email protected].
We’re here to help!
Best regards,
Customer Support Team at NewMindStart
Maria was very helpful when I contacted the customer service. Thanks a lot for her quick and kind problemsolving. :)
Reply from NewMindStart2026-07-26
Hi there,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Maria hears your thanks.
Best regards,
Customer Support Team at NewMindStart
Taylor super helpful and was right on point. Thank you for the help and support
Reply from NewMindStart2026-07-26
Hi Michael,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Taylor hears your thanks.
Best regards,
Customer Support Team at NewMindStart
Lovely site with so many workouts to choose from. Customer service of top quality also, thanks Carrie for sorting me out in such a quick and professional manner.
Reply from NewMindStart2026-07-24
Hi Stefaine,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Carrie hears your thanks.
Best regards,
Customer Support Team at NewMindStart
Tried to cancel my subscription several times. I had cancellation confirmed and money still taken out of account. Sometimes £30.00 and then multiple amounts of £.077 & £0.53 throughout the month. I wouldn’t go near it, it’s another scam.
Reply from NewMindStart2026-07-24
Hi Jamie,
Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have additional questions or require assistance, feel free to reach out to us directly via email: [email protected], or WhatsApp: https://wa.me/19292351304.
Best regards,
Customer Support Team at NewMindStart
The platform is genuinely user-friendly and very helpful. Thank you very much, Maria.
Reply from NewMindStart2026-07-24
Hi Sash,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Maria hears your thanks.
Best regards,
Customer Support Team at NewMindStart
Bought a 1$ course and I don’t know how but I got subscribed to a program and only noticed after payment and they have no refund policy… very sketchy hopefully i cancelled… never buying anything from them again…
Reply from NewMindStart2026-07-24
Hi Radim,
Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have additional questions or require assistance, feel free to reach out to us directly via email: [email protected], or WhatsApp: https://wa.me/19292351304.
Best regards,
Customer Support Team at NewMindStart
Hello Akanksha,
Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step.
As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made.
If you have additional questions or require assistance, feel free to reach out to us directly via email: [email protected], or WhatsApp: https://wa.me/19292351304.
Best regards,
Customer Support Team at NewMindStart
Great customer service. Thanks to Louise for a quick response to solve my problem. Keep up the good work.
Reply from NewMindStart2026-07-26
Hi Patson,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Louise hears your thanks.
Best regards,
Customer Support Team at NewMindStart
Maria, Customer Support Manager really set my mind at ease when I contacted her about the fact that I didn't really want a membership, just one programme. Her reply was quick, full of understanding and makes it now possible for me to just do the one course I'm interested in. I think good customer service is very important and I feel I've received that.
Reply from NewMindStart2026-07-26
Hi Renate,
Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Maria hears your thanks.
Best regards,
Customer Support Team at NewMindStart
Leaply
Liven
Riseguide
Movesmethod
MusesAcademy
Neurotoned
Mindbodyface
smooche