Easy to use and efficient!
Reply from Newrez2026-08-03
Thanks so much for the positive review, Shanna!
About Newrez
Data updated- Website
- newrez.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 224 reviews
- Replies to negative
- 97% (31/32)
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About this business
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Written by the business, not verified by us.Is Newrez legit?
Newrez (newrez.com) has a 4.4 out of 5 rating on OK.one, based on 224 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, App, Customer service. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently share that making payments, checking account details, and managing finances is extremely fast and completely effortless through the digital platform. Consumers frequently showcase the intuitive design of both the mobile application and the official website, making everyday financial tasks completely straightforward. Some reviewers were not happy with customer service, pointing out that getting timely support or reaching management to resolve unexpected issues was extremely difficult. A few other people also felt that loan application requirements were overly strict and rigid, leaving established customers frustrated when looking for additional financial assistance.
Auto-generated from all reviews of this business. For reference only.What people say
I liked how I was as able to quickly…
I liked how I was as able to quickly manage and make my payment, thank you!
Reply from Newrez2026-08-03
Kelly, thanks for the positive feedback! We're happy that the app was easy for you to use.
Excellent services
Reply from Newrez2026-08-03
Thanks for your 5-star review, Xiomara!
Very fast service.
Reply from Newrez2026-08-03
Audry, thanks for the 5-star review!
Very good!!
Reply from Newrez2026-08-03
Jason, thanks for the 5-star review!
Ease of use
Ease of use App was easy to setup payment and use
Reply from Newrez2026-08-03
Tim, thanks so much for your 5-star review!
Some time I am traveling outside the…
Some time I am traveling outside the country and sometimes this apps was not open outside the country if this is not happend and working everywhere it will helpful to make a payment thank you
Reply from Newrez2026-08-03
Deo, thanks for your feedback! We're grateful for the positive review.
It was quick and easy
Reply from Newrez2026-08-03
Thanks for your 5-star review, Jennifer!
So easy to make a payment
So easy to make a payment. Less than 10 seconds!! AWESOME!
Reply from Newrez2026-08-03
Tina, we're so happy to hear that the app made it easy for you to make a payment! Thanks for sharing your positive experience with us.
very respectful company
Reply from Newrez2026-08-03
Thanks for the 5-star review!
Easy Peasy!
I love this app! So easy to use.
Reply from Newrez2026-08-03
Thanks for the positive feedback and review, Gerald!
Easy to do thank you
Reply from Newrez2026-08-03
Tom and Ginger, thanks so much for your 5-star review!
Real good company
Real good company. Has handled our previous home mortgage which has been paid off.
Reply from Newrez2026-08-03
Norman, thanks for sharing your positive experience with us! We're happy to have been able to assist you with both of your mortgages.
Very easy site to make our house…
Very easy site to make our house payment, within seconds you can have it done!
Reply from Newrez2026-08-03
Thanks for the 5-star review, Jerry! We're so glad our mobile app made it easy for you to make a payment.
Easy and convenient
Love it!!!! easy and convenient for payment
Reply from Newrez2026-08-03
Thanks so much for your positive review, Shaunda! We appreciate the feedback.
The app so easy to use and convenient
Reply from Newrez2026-08-03
Wilfred, thanks for the 5-star review about our app!
Easy to follow instructions
The application directed me to the correct location and had simple and easy to follow instructions
Reply from Newrez2026-07-31
Thanks so much for the positive feedback and review, Marty! We're glad that you enjoyed using our mobile app.
The app is great to do simple…
The app is great to do simple transactions
Reply from Newrez2026-08-03
Thanks so much for the positive feedback about our app, Charles! We appreciate your review.
I love having my mortgage with Newrez
I love having my mortgage with Newrez. Their website is easy to navigate, payments are simple, and I can see everything - principal, interest, and escrow - in one place. Super convenient and customer-friendly!
Reply from Newrez2026-08-03
Claudia, thanks so much for your wonderful review! We're glad that you've found everything you need on our website. We look forward to continuing to assist you!
I love how fast it makes paying
Reply from Newrez2026-07-31
Romel, thanks for sharing your positive experience with making a payment on our app!