Excellent customer service
Excellent customer service. Quick replay after submitting a claim and my issue was solved
NOBULL is a brand for training and for daily life. Built to support you in your pursuit of physical, mental, and emotional strength. Made for real workouts and real life. Not highlight reels. Gear that works wherever you train and moves with you. No extras. No BS. A community that sticks around when motivation doesn’t. Because we know that progress isn’t about perfection. It’s about showing up. Again and again.
Written by the business, not verified by us.NOBULL (nobullproject.com) has a 4.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 85% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-26.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional products and design, noting that the footwear and apparel are extremely comfortable, well-made, and highly durable over long periods of regular use. People also consistently praise the outstanding customer support, explaining that the representatives are exceptionally helpful, polite, and quick to resolve sizing or exchange issues. However, some people mentioned unexpected delivery delays and missing tracking details regarding their online orders. Many consumers experienced notable frustration when trying to obtain updates on unreceived items or attempting to resolve various shipping problems with customer support.
Auto-generated from all reviews of this business. For reference only.Excellent customer service. Quick replay after submitting a claim and my issue was solved
No Bull is a great company with amazing products. Their customer service is second to none, they took care of an issue promptly and were extremely professional. I will buy No Bull merchandise again as well as refer them to friends and family.
Impeccable after sales service like none other!
I had a defective pair of NOBULL shoes and when I contacted NOBULL and Eloisa was extremely helpful. NOBULL did not hesitate to offered either a complete refund or credit for the amount for a new pair. I am an international customer and Eloisa helped me navigate the international shipping process and provided tracking details all along the way. This is what customer service should be like with all companies.
Great quality products with great quality care. I appreciate their customer support for helping me when I didn't receive one of the products in the mail. Love their products!
NOBULL's pricing policies are awful. Three times the price increased after I put an item in my cart. This time, however, an employee listened to my complaint. She stepped in fixed everything. Finally, I found a NOBULL employee who understands customer service.
Fantastic customer service! I was having an issue checking out and after reaching out via email they help me resolve it. Also love the cloths and workout shoes 😁
I had an issue with my second pair of journeys which happened on my first pair too, but thought that one was a fluke. When I reached out to customer support, they not only took care of the problem at hand, they wanted to know all the details about what happened and see the pictures so that they could report it and look into correcting the issue. I just ordered two more pairs as I have faith that they made changes. No defensive talk, no problems, just honest curiosity and support. They are polite, respond quickly and are super effective. Thanks NOBULL for standing behind your name!! I also just reached out with a question regarding shoes for my son as I was looking for a specific fit for his insoles and they responded so quickly I thought it was an automated response that they would “get back to me within three business days”. I almost deleted it, but then realized it was a respectful, informative and helpful response. Not to mention their sneakers are one of the most comfortable pairs of shoes I have ever owned.
NoBull shoes are my absolute favorite shoe for everything! I do long runs in them. I wear them to work. I always travel with them for my long walks. I have never had one issue with my shoes. Favorite shoe is Drive/Drive 2. Sizing is spot on. Their customer service is fast and friendly. Such a cool company!
Had an issue with a pair of shoes that were technically out of warranty. Went on the site and submitted the claim. Less that 5 minutes later I get an email with the tracking number for a new pair to replace them. I love when stuff just gets handled. Very rare!
Ordered a T-shirt and after I paid I realised they had added a £6 shipping protection fee. probably a box I hadn't unchecked. so added to the £5 shipping thats £11 so far The t-shirt was tight so I wanted to exchange it, but you can't exchange if you not in the US so you have to re-order, thats another £5 shipping. You can send back using their Pre-paid shipping label but be warned that pre-paid shipping label will cost you £12 by way of them taking £12 off your returned item refund. So for a T-shirt that costs £23.10 it will eventually cost £28 in shipping. I'll just keep the one that doesn't fit and use it to wash the car.
Customer service is excellent. Products are shipped quickly. High quality shoes.
Customer Service was A1! Apple helped me with my exchange and made my exchange easy breezy! Definitely recommending No Bull's to all my runner friends! <3 For those interested, I received the Journey 2's in color PEAR! Beautiful!
My experience was really good. I had an issue and they were very accommodating to my request. I highly recommend you talk to them about it and it worked out perfectly. I really appreciate the help I received.
The best customer service. The products are top and thats clear , they may be a bit expensive vs other but they last, i bought shoes and appareal and never had any issue and last for years.. on top of that whenever you have a question or a problem their customer service always goes over and beyond. Top company with top people
Ordered two pair shoes. One pair, the right shoe was not glued down. Tried to get No Bull to exchange but they would not because I couldn't find the order number - couldn't remember which email I used and they could not look it up any other way. Very disappointed they don't stand behind their product and that they were willing to try looking up by my phone number.
Was a bit confused with delivery ETA so emailed and got a excellent response with a link to follow and a more precise delivery date
I have been a loyal customer for a long time. Ordered several pairs of shoes for me and wife. Just had my first pair of shoes that the sole was coming apart. Everything from reporting the issues all the way to getting a new pair shipped was under 24 hours. Definitely impressed with how fast the process was.
Shipping and service was great, actual fit of the shoe ( at least the one I ordered) way smaller than my normal size. Wanted the shoes for a trip, so had to send back and buy different brand locally. Refund has been started but not received yet. But that’s typical
104 reviews matching