OneAZ is a member-owned credit union serving the State of Arizona. Our mission is to truly improve the lives of our members, our associates, and the communities we serve. OneAZ offers a full suite of banking services. Members enjoy low rates on home and auto loans, lower fees for services, and the latest banking technology. OneAZ was founded in 1951. Membership is open to all Arizonans.
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Is OneAZ Credit Union legit?
OneAZ Credit Union (oneazcu.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-31.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being professional, prompt, and exceptionally helpful during various loan and account processes. People often highlight the outstanding communication and friendliness of the representatives, which makes transactions seamless and stress-free. Consumers note that banking tasks are handled efficiently, leaving members feeling valued and well-supported.
Some reviewers were not happy with customer service, noting significant difficulties in reaching representatives and receiving unhelpful responses. Additionally, a few consumers mentioned experiencing long wait times when calling and struggling to get their specific account issues resolved satisfactorily.
Auto-generated from all reviews of this business. For reference only.
Three cheers for Nathan, a personal banker here who helped my husband and I on our recent visit to our favorite bank! He took the time to advise us of our best options, and we walked away feeling informed and empowered. I would recommend the service here to anybody. Thanks again Nathan for your stellar service! I'd give you 10 stars if I could. :)
Reply from OneAZ Credit Union2026-01-20
Thank you for sharing your experience with OneAZ Credit Union! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
I recently worked with Marilyn Ramos at OneAZ Credit Union to finance my vehicle purchase, and I could not be more impressed with the experience. Marilyn provided prompt service from start to finish and was extremely responsive to every question I had along the way. She made the entire process smooth, clear, and efficient. We were able to complete everything in just two days! I drove the car home on Day 2!
Marilyn’s professionalism truly set her apart. I am grateful for her support and highly recommend her to anyone seeking financing assistance at OneAZ Credit Union.
Thank you, Marilyn!
-Jules
Reply from OneAZ Credit Union2025-12-09
Thank you for sharing your experience with OneAZ Credit Union! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
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