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Onecompress

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218 reviews

4.9218 reviews
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About Onecompress

Data updated
Website
onecompress.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
218 reviews
Replies to negative
100% (3/3)
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About this business

Comfortable compression wear for more enjoyable pain relief and recovery.

Written by the business, not verified by us.

Is Onecompress legit?

Onecompress (onecompress.com) has a 4.9 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the compression products, noting how much these items truly help relieve physical pain and provide wonderful daily comfort during regular activities. Many people also highlight the outstanding customer support provided by the team, mentioning that representatives are incredibly responsive and quick to resolve any sizing concerns. Some reviewers were not happy with how certain sleeves fit, mentioning that the products often slipped or rolled down during daily movement and walking. A few consumers additionally noted that finding the correct size can sometimes be tricky, as certain garments felt too tight or gathered awkwardly around the feet.

Auto-generated from all reviews of this business. For reference only.

What people say

I
IRENE · 4 reviews · Experienced 2026-07-31 ·

Mariz handled my review very well and…

Mariz handled my review very well and kept me informed regularly.

Reply from Onecompress2026-08-07

Handled well and kept informed every step of the way — Mariz will be really glad to see this! Regular communication and keeping customers in the loop is something we take pride in. Thank you for taking the time to share this — we appreciate it! The Onecompress Team #Onecompress #CustomerService #Mariz #HappyCustomer

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Alejandra · 1 review · Experienced 2026-08-03 ·

Awesomeness

I truly love this company, their items are exceptional. They make my legs and hands feel so much better, the cream for aches and pains work instantly! They customer service department is professional and very efficient. I spoke to Justine who addressed my concerns and was able to find the best solution for me. An amazing experience with them, I will continue to use their products.

Reply from Onecompress2026-08-06

Legs, hands, and now the cream for aches and pains too — you've truly found your Onecompress routine and we love it! Justine will be so glad to hear she was able to find the best solution for your concerns efficiently and professionally. "I will continue to use their products" — music to our ears! Thank you for such a warm and enthusiastic review. We truly appreciate your loyalty! The Onecompress Team #Onecompress #CustomerService #Justine #HappyCustomer

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Fiona McDonald · 1 review · Experienced 2026-08-03 ·

Good customer service

In spite of using the size guide to get the correct size I found the bamboo sleeves uncomfortable to wear as the tight rubber band at the top dug into my leg, which is sensitive due to both lymphoedema and varicose veins. Mariz in customer service was very prompt and helpful and I have received a full refund. I am disappointed that this product didn't suit me as I would have liked to be able to try them.

Reply from Onecompress2026-08-05

We're truly sorry the rubber band at the top caused discomfort — with lymphoedema and varicose veins, skin sensitivity is a very real concern and we completely understand your disappointment, especially when you were so hopeful it would work. Mariz will be really glad to see this shoutout — prompt and helpful with a full refund is exactly the experience we want every customer to have regardless of the outcome. We'd love the chance to find a product that works better for your specific needs — feel free to reach out at [email protected] or give us a call at 877-880-7132 and we'll do our best to help find the right solution for you! The Onecompress Team #Onecompress #CustomerService #Mariz #FeedbackWelcome

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Robin J. · 1 review · Experienced 2026-08-03 ·

I really love your product

I really love your product. The compression paired with the support straps are great for arch and heel support during long shifts on my feet. They've really helped with sore feet in general during my shift. Also, the bamboo materials do a very good job of keeping my feet cool during the hot summer months. Can't say enough good things about them. They have really changed my life! Also, Justine at the customer service team was very timely and responsive in helping me size up to ensure proper fit. Thank you!

Reply from Onecompress2026-08-04

Long shifts on your feet, arch and heel support, cool bamboo fabric through the summer heat, and "changed my life" — that's everything we pour into our products right there! Really glad Justine was able to get the sizing just right too — timely and responsive is exactly who she is. Thank you for such an enthusiastic and detailed review. It truly means a lot to the whole team! The Onecompress Team #Onecompress #BambooCompression #CustomerService #Justine

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LN · 1 review · Experienced 2026-08-02 ·

Outstanding Customer Service

The sleeve is well made and supportive, but I am unable to use it because I am allergic to the rubber dots inside the upper thigh portion of the sleeve. I replied to a follow-up email from the company about my purchase with a description of my issue, and Tiffany quickly and professionally responded. She provided outstanding customer service, and I am so impressed with this company. They truly care about their customers!

Reply from Onecompress2026-08-05

We're sorry the rubber dots caused an allergic reaction — that's truly frustrating when the sleeve itself is well made and supportive. We're really glad Tiffany was able to respond quickly and professionally through the follow-up email and turn a disappointing situation into a positive experience. "They truly care about their customers" — that means everything to us. Thank you for the kind words and for sharing this! The Onecompress Team #Onecompress #CustomerService #Tiffany #HappyCustomer

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Emmy · 2 reviews · Experienced 2026-08-04 ·

Excellent customer service

Nick understood what I requested and offered an even better solution than I asked for. He was knowledgeable and helpful. I passed along a suggestion that longer lengths for the leg sleeves would be welcomed.

Reply from Onecompress2026-08-06

Going beyond what was asked and offering an even better solution — that's Niq at his best! Knowledgeable and helpful is exactly the standard we hold our team to, and we really appreciate you passing along the suggestion about longer lengths for the leg sleeves. Feedback like that is genuinely valuable and we'll make sure it reaches the right people. Thank you for sharing this! The Onecompress Team #Onecompress #LegSleeve #CustomerService #Niq

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Mary Lawson · 2 reviews · Experienced 2026-08-03 ·

I love these compression products!

I love these compression products! Used the knee compression after a partial knee replacement and it helped greatly. Even comfortable to sleep in. Had a sizing problem on a new order and they have a excellent customer service department.

Reply from Onecompress2026-08-04

Helping with recovery after a partial knee replacement and comfortable enough to sleep in — that's exactly what we design our products for! Really glad the sizing issue on the new order was sorted out smoothly too. Thank you for your continued trust in us and for sharing your experience — we truly appreciate it! The Onecompress Team #Onecompress #KneeSleeve #KneeReplacement #CustomerService

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Tina Papania · 2 reviews · Experienced 2026-08-03 ·

Trustworthy brand … priceless

Jean from customer service was very very prompt, professional and kind. Onecompress puts the needs of their clients first. Being a trustworthy brand is priceless.

Reply from Onecompress2026-08-05

"Being a trustworthy brand is priceless" — we couldn't agree more and we work every day to earn that. Jean will be so glad to read this — prompt, professional, and kind is exactly who she is and exactly what every customer deserves. Thank you for such a thoughtful review — it truly means a lot to all of us! The Onecompress Team #Onecompress #CustomerService #Jean #HappyCustomer

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Lisa · 1 review · Experienced 2026-08-03 ·

They sent me replacement knee sleeves…

They sent me replacement knee sleeves at no cost due to the first ones I received being too small. Their response was extremely fast and they kept me updated in a timely manner. Really good customer service compared to other companies.

Reply from Onecompress2026-08-04

Replacement at no cost, extremely fast response, and kept in the loop every step of the way — that's exactly the kind of service we want every customer to experience. "Really good customer service compared to other companies" is a comparison we're proud to win! Thank you for sharing this — we truly appreciate it! The Onecompress Team #Onecompress #KneeSleeve #CustomerService #HappyCustomer

K
Karen McMillion · 1 review · Experienced 2026-08-04 ·

I'm a new customer this summer

I'm a new customer this summer. I first bought bamboo knee braces that I've been wearing for a little while. I had to exchange sizes and your customer service department was great in helping me get the right size. Recently ordered ankle braces and I had to get another size also. Theodore was extremely helpful in getting the right size sent out. You have a great customer service dept. I do appreciate the good service and your products are really good. Thank you! Karen McMillion

Reply from Onecompress2026-08-06

Karen, welcome to the Onecompress family! Two products, two sizing exchanges, and great service every single time — that's exactly the consistency we strive for. Theodore will be really glad to see this shoutout and we're really glad he was able to get the right ankle brace size sorted out for you quickly. Thank you for the kind words and for giving us a try this summer — we hope you continue to feel the difference! The Onecompress Team #Onecompress #KneeSleeve #AnkleSleeve #CustomerService

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Valerie s · 5 reviews · Experienced 2026-07-30 ·

Ease to order

Ease to order, shipped quickly! And I ordered wrong size and they helped me fix it with no complications!

Reply from Onecompress2026-08-05

Easy to order, quick to ship, and a sizing mix-up fixed without any complications — that's the smooth experience we aim for every time! Thank you for sharing this — we appreciate it! The Onecompress Team #Onecompress #CustomerService #HappyCustomer #CompressionSleeve

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Jessica Weisman · 1 review · Experienced 2026-08-04 ·

I just placed an order with Theodore…

I just placed an order with Theodore who was extremely personable and helpful. It was a pleasure to deal with him and made the experience with ordering very easy.

Reply from Onecompress2026-08-06

Personable, helpful, and making the whole ordering process easy — Theodore will be really glad to see this! That's exactly the kind of first impression we want every new customer to have. Thank you for the kind words and welcome to Onecompress — we hope the product exceeds your expectations! The Onecompress Team #Onecompress #CustomerService #Theodore #HappyCustomer

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ReNae · 4 reviews · Experienced 2026-08-04 ·

I have loved my one compress knee…

I have loved my one compress knee sleeves. They have taken the swelling in my knee down tremendously. I bought foot sleeves. I have worked with Nelson to get the correct size. They have gone above and beyond to make sure the sizing works for me. I am having my knee replaced and know that the knee sleeve is going to help my recovery. Thank you for such an exceptional product and wonderful customer service.

Reply from Onecompress2026-08-06

Tremendous swelling reduction in the knee and Nelson working through the foot sleeve sizing with such care — that's the full Onecompress experience right there! We're really glad he went above and beyond to find the right fit for you. Wishing you a smooth and successful knee replacement and a speedy recovery — we have no doubt the sleeve is going to be a wonderful companion through it all. Thank you for the kind words and your continued trust in us! The Onecompress Team

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JustAnswer Customer Pam · 4 reviews · Experienced 2026-08-03 ·

Where do I start

Where do I start. After reading reviews, I decided to order two knee compressions in two different sizes. I have been on a weight loss journey and not sure which one I needed. After ordering, I received an email thanking me for my order, standard email or so I thought. A few days after receiving my order I got another email asking about my experience with wearing the items. I explained that both sizes were too small, rolling down, and since I didn’t want to bother with ordering more etc. hopefully soon I would fit in the larger size I ordered. That was not good enough for the customer service rep that emailed me and she placed the order for me for a larger size!!! I mean, I am speechless!! They have been in constant contact with me and genuinely care about my experience with their product!! I can’t say enough about my experience, not only with the company overall but especially Jean’s attentiveness and efficiency in helping me get the product I need!!

Reply from Onecompress2026-08-05

We love everything about this story — the weight loss journey, the thoughtful approach of ordering two sizes, and then Jean refusing to accept "hopefully soon I'll fit into them" as an answer and just making it right immediately. That is exactly the kind of genuine care that sets our team apart. Jean will be so moved to read "I am speechless" — being in constant contact and truly caring about your experience is exactly who she is. Thank you for sharing something so personal and for giving us the chance to be part of your journey. We're rooting for you every step of the way! The Onecompress Team #Onecompress #KneeSleeve #CustomerService #Jean

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Jan Loechell Turner · 1 review · Experienced 2026-08-04 ·

Great Leg Sleeve and Excellent Customer Service from OneCompress

I’ve had an excellent experience with OneCompress. Recently, I reinjured my knees. One is arthritic with a degenerated meniscus and the other is slightly arthritic with a torn meniscus according to the MRIs. I also have lymphedema in my right leg. After seeing an advertisement for OneCompress, I ordered a pair of leg sleeves. They are comforting, supportive, and comfortable. They are much more comfortable than knee braces but offer some support and also seem to reduce the pain in the knees. They feel cozy and aren’t too warm. In addition, they feel great when I use an ice pack on my knees. I usually wear them during the day but they are also supposed to help at night. I was so happy with them that I ordered another pair so I could wash one and wear the other. I accidentally ordered a pair of knee sleeves instead of leg sleeves. I emailed OneCompress, telling them I would like to return the knee sleeves and purchase a pair of leg sleeves. I quickly received an email from Jean at OneCompress informing me that they would send a pair of leg sleeves and to keep the knee sleeves. Right after that I received an email confirming the order for the leg sleeves. That is great customer service! I accidentally ordered the wrong product and they are making things right for me even though it was my mistake. You couldn’t ask for better service than that. I highly recommend OneCompress for their product and for the excellent customer service.

Reply from Onecompress2026-08-05

Managing arthritic knees, torn and degenerated meniscuses, and lymphedema all at once is a real challenge, and finding something that feels cozy, supportive, and actually reduces the pain is such a meaningful win. The detail about using them with an ice pack is such a great tip for others too! Jean will be really glad to see this — sending the leg sleeves and letting you keep the knee sleeves despite the mix-up being your own mistake is exactly the kind of generosity we want every customer to experience. "You couldn't ask for better service than that" — we'll keep working every day to deserve those words. Thank you for such a thorough and heartfelt review and for the high recommendation! The Onecompress Team #Onecompress #LegSleeve #CustomerService #Jean

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BettyAnn Engler Street · 1 review · Experienced 2026-08-04 ·

Theodore was very knowledgeable and…

Theodore was very knowledgeable and pleasant to talk to! Thank you for your kind words. I waited for maybe 6 min while listening to good music. And the outcome is way more than I could have imagined! Thank you All! God's Blessings ✝️🙏🕊 🤗🦿🦿☀️

Reply from Onecompress2026-08-06

Six minutes of good music and an outcome way beyond expectations — Theodore will love reading this! Knowledgeable, pleasant, and leaving such a joyful impression is exactly who he is. Thank you for the kind words and God's Blessings right back to you! 🙏☀️ The Onecompress Team #Onecompress #CustomerService #Theodore #HappyCustomer

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Marcia Wesoky · 1 review · Experienced 2026-08-03 ·

Customer service representative Dane…

Customer service representative Dane has been incredibly helpful and prompt addressing questions about my new knee sleeve. I have only had it less than a week, but, generally, it has relieved some of my knee pain while sleeping. There were some loose threads inside the top band and elsewhere, so Dane asked me to send photos. He then immediately sent me a new sleeve at no charge. That is extraordinary customer service! Thank you Dane!

Reply from Onecompress2026-08-04

Loose threads are not the standard we hold ourselves to, and we're really glad Dane jumped on it immediately — asking for photos and sending a replacement at no charge without any back and forth is exactly the kind of ownership we're proud of. She will be so glad to see this! Less than a week in and already noticing some relief while sleeping is a really promising start too. Thank you for the kind words and we hope the new sleeve continues to deliver! The Onecompress Team #Onecompress #KneeSleeve #CustomerService #Dane

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Frank DeBellis · 4 reviews · Experienced 2026-08-02 ·

I ordered the wrong size and Justine…

I ordered the wrong size and Justine had already sent out a new pair in minutes. It's refreshing to deal with a company that stands behind their words.Thank you Justine

Reply from Onecompress2026-08-04

In minutes — that's Justine setting the bar! "A company that stands behind their words" is exactly who we strive to be every single day, and it means so much to hear it recognized. Thank you for the kind words and enjoy your new pair! The Onecompress Team #Onecompress #CustomerService #Justine #HappyCustomer

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Gail · 1 review · Experienced 2026-08-03 ·

Customer service was terrific

Customer service was terrific. Although I didn't expect all my pain to go away, I do find them very comfortable to wear. Thanks Kurt.

Reply from Onecompress2026-08-04

Really glad the sleeves are comfortable and that Kurt was able to take great care of you! Comfort is such an important first step and we hope the relief continues to build over time with consistent wear. We'd love to know what we could do to make your next experience a full 5 stars — feel free to reach out at [email protected] or give us a call at 877-880-7132. We're always happy to help! The Onecompress Team #Onecompress #CustomerService #Kurt #FeedbackWelcome

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Mike P · 1 review · Experienced 2026-07-26 ·

Satisfied and Grateful

My experience with Onecompress started with the easy ordering process and swift delivery of my two knee braces. After receiving my braces, I discovered that the size was too large. I contacted Onecompress to see about making an exchange. Dane, from customer service got back to me immediately and facilitated an easy exchange. The new braces were mailed out shortly and I received them in no time. I've been wearing knee braces for over thirty years and I have to say these braces fit the best and they're the most comfortable. The braces give fabulous support and I'm able to wear them for hours at a time. Thank you Dane and Oncompress. Mike

Reply from Onecompress2026-08-04

Thirty years of wearing knee braces and these fit the best and feel the most comfortable — that is the highest possible endorsement and we are truly honored, Mike! Dane will be really glad to see this shoutout too — immediate response and a swift exchange is exactly the standard she holds herself to. Fabulous support worn for hours at a time — that's everything we design our products for. Thank you for sharing such a meaningful review! The Onecompress Team #Onecompress #KneeSleeve #CustomerService #Dane

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