Optimalprint (optimalprint.com) has a 3.6 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 27% give 1 star; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
Yet again Optimalprint have delivered a superb item. This time a tee shirt, my complicated design was printed so well that I lost little definition. The quality of the actual shirt was good, and it was delivered before the estimated time. So as always I have no problem in recommending this company.
Good quality, picture is clear, frame is lovely.
I’ve used other printing services in the past and have been disappointed. A fellow artist recommended this company. I paid to upgrade print quality, so I am not sure how the basic level looks, but the reasonable pricing was worth it. There is a tiny, thin font in my image, so it’s a good test. Vibrant colors. Loads of detail. Well done!
The order was very easy to place and there was a great deal. I searched for a vendor that offered a specific size pano and this vendor offered it! My picture was very well packaged and it was delivered on time. My only knock was that I ordered glossy, and I got my picture in matte. It was still a beautiful job so I am happy with the final product. Still quality work.
The cards look and feel great! So happy with them! Really good value for money and a great way to thank people! Would def recommend
It was easy to order, pay and I received the invitations earlier than expected. They are beautiful and perfect for our needs. Nice hard card stock - extra envelopes too for my penmanship errors..
I ordered my wedding invitations and they turned out better than I even imagined. Printing and delivery was fast and easy!
We ordered graduation thank you cards and the price, paper, and image quality was all great! They arrived quickly and I would absolutely recommend Optimalprint to others. I had read some not great reviews online concerning shipping times and customer service, but that was not our experience at all. Communication was efficient through emails indicating our order was placed and when it was shipped.
I am absolutely in love and couldn’t recommend optimal print more , I ordered 3 pictures (60x80) huge ! And the pictures were still clear and crisp . I’ve now framed them and put them on my living room wall . I can’t wait to have an excuse to print more. Good quality and fast delivery time
Easy to use website, lots of design choices, great prices. My invitations arrived quickly and were just what I wanted. I would definitely recommend Optimalprint.
The photos printed had the top of my daughters head cut off
Hi Evelyn, Thanks for providing us with your feedback about your experience. We're really sorry to hear that your daughter's photo was cropped in the prints – we completely understand how disappointing that must be. We want to look into this and make it right for you as quickly as possible. To resolve this, we have contacted you by e-mail to resolve the problem directly with you. Kind regards, Edenbeth from Optimalprint
Poster arrived quickly a little bit missing off picture otherwise exactly what I wanted
Superb customer service to resolve a delivery issue that was out of their control.
I’ve used Optimalprint several times to print large framed posters for my Airbnb in Beechworth, Australia, featuring my dog in different locations around the town. The print quality has been consistently outstanding, with beautiful colours, sharp detail and a premium finish. So many of our guests have commented on how lovely the photos are, and they always ask about them. I absolutely love how they’ve turned out. Recently I made the mistake of uploading an image that simply wasn’t high enough resolution for a large print. Although their automated system didn’t catch it, their customer support team did something I wasn’t expecting—they proactively offered me a full credit so I could replace it with a better-quality image at no cost. Richard from customer support was fantastic. He explained exactly what had happened, gave me helpful advice on preparing images for print, and couldn’t have been more professional or generous. Any company can have the occasional issue, but what really matters is how they look after their customers afterwards. Optimalprint has earned my trust, and they’ll continue to be my first choice for printing artwork and photographs. Highly recommended!
Easy program to use, excellent print quality and speedy service.
Accurate, good quality, arrived when they said it would. Would definitely use again. Very pleased.
Quality Grad cards at a really great price! I will definitely use Optimalprint again.
Extremely disappointed. I ordered 3 extra large posters. The print is an okay quality however whoever packaged them instead of rolling them nicely in a tube, they arrived squished and the box was damaged on the way. They’re so wrinkled I can’t even use them.
Hi Julia, Thank you very much for taking the time to share your feedback with us. I'm truly sorry to hear that your posters arrived in such poor condition. I completely understand how concerning this must have been, especially after looking forward to receiving your order. Receiving damaged items due to packaging issues is certainly not the experience we want for our customers, and I sincerely apologize for the inconvenience this has caused. Your feedback is extremely valuable, and I’m very sorry for the experience you had. To better assist you with this, could you provide us with the order number or other identification by editing the review? This will allow us to locate your order and address your concerns as quickly as possible. We truly appreciate your patience and hope to restore your confidence in us. Kind Regards, Marife from Optimalprint
Optiprint I ordered some aluminium prints and the quality is extremely poor. The original colours are not depicted in the prints. All I can see is the silver plating of the aluminium itself. Then I have been obviously ignored by customer services, so for now I've lost over £48.00 plus my time. I should have suspected from the huge discounts they offer.
Hi Mitchell, Thank you very much for taking the time to share your feedback with us. I'm truly sorry to hear about your experience, and I sincerely apologize for the concern this situation has caused. I completely understand how upsetting it must have been to receive your aluminium prints and find that the print quality did not meet your expectations. I am very sorry that your order did not meet those expectations. Your feedback is extremely valuable, and I’m very sorry for the experience you had. To better assist you with this, could you provide us with the order number or other identification by editing the review? This will allow us to locate your order and address your concerns as quickly as possible. We truly appreciate your patience and hope to restore your confidence in us. Kind Regards, Marife from Optimalprint
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