Falling behind on tax payments to the IRS is something that millions of Americans have dealt with at one time or another. Owing money to the IRS can be very intimidating, but don’t worry and definitely don’t lose hope – there is tax relief available. A reputable tax relief company can help you reach a tax relief agreement with the IRS. Using proven strategies, our knowledgeable experts can assist you through tax audits, help reduce your tax debt, and stop wage garnishments and bank levies from happening. In some cases, you may be able to settle tax debts for much less than was originally owed. The tax relief experts at Optima Tax Relief are available to be your dedicated resource to save you the most money while resolving your IRS debt in the shortest amount of time possible. Go to the website www.optimataxrelief.com or call 1-800-536-0734 to learn more.
Optima Tax Relief (optimataxrelief.com) has a 4.4 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally knowledgeable, patient, and thorough when explaining complex tax procedures and resolving financial concerns. Consumers note that helpful representatives listen carefully and provide immense peace of mind by handling difficult IRS communications and stopping stressful collection letters immediately. However, some people mentioned experiencing frustrating delays in communication and having to wait a long time to receive proper case updates from representatives. A few other reviewers also felt that obtaining consistent answers was quite challenging when speaking with different agents throughout the entire resolution process.
Auto-generated from all reviews of this business. For reference only.Thanks to Alan Sosa who were very professional as he informed me of my options to consider to help me get through the Resolution that best works for me.
Thank you for your feedback. We’re glad Alan Sosa was professional and took the time to inform you of your options so you could choose the resolution that works best for you.
They keep me informed of the process as well as the progress on my case. They provide timely updates and always ask if I have any other questions or concerns and when I do answer them quickly.
Thank you so much for this wonderful review! Keeping our clients informed every step of the way, proactively checking in on questions and concerns, and responding quickly when they arise is exactly the standard we hold our team to at Optima. Knowing that all of that has been your consistent experience means everything to us. We truly appreciate your trust and look forward to continuing to keep you updated and supported every step of the way!
That is music to our ears — thank you so much! No complaints means we are doing something right and that truly means a lot to our team. We work hard every day to make sure every client at Optima feels well taken care of and your feedback is a wonderful confirmation of that. Thank you for choosing us and we look forward to continuing to be here for you!
Well Im still waiting to see what yall are going to do for me. Once this is done I can give a really good review.
Thank you for sharing your thoughts and we completely understand! We know that waiting for results can feel like the longest part of the journey and we truly appreciate your patience. Please know that our team is actively working on your behalf every step of the way and we are fully committed to delivering an outcome that earns that really good review you are ready to give! We look forward to coming through for you and thank you for giving Optima the opportunity to show you what we can do!
Thank you so much! Good communication is something we work hard to deliver for every client and we are so glad that came through in your experience. Keeping our clients informed and connected throughout the process is so important to us. Thank you for choosing Optima and we look forward to continuing to be here for you!
The Team was able to manage the issues that i had. And I'm satisfied with the results. Thank You.
Thank you so much for sharing your experience! Knowing that our team was able to successfully manage your issues and leave you feeling satisfied with the results is truly what we work so hard to achieve for every client. That is exactly the outcome we aim for and we are so glad we delivered that for you. Thank you for trusting Optima and we look forward to always being here whenever you need us!
I was extremely nervous about calling regarding my back taxes, but Anthony Lopez immediately put me at ease. He was wonderful to work with, professional, knowledgeable, and incredibly reassuring. He took the time to clearly explain the entire process, what to expect, and the order in which everything would happen. He also followed up exactly when he said he would, which gave me a great deal of confidence during a very stressful situation. I truly appreciate Anthony's patience, clear communication, and support throughout the process. If you're feeling overwhelmed by tax issues, I highly recommend working with him.
Thank you so much for this absolutely incredible review about Anthony Lopez! We can only imagine how nerve-wracking it felt to make that call and we are so proud that Anthony was able to turn that anxiety into confidence and ease from the very start. His professionalism, knowledge, patience, clear communication and most importantly following through exactly when he said he would are all qualities that make him such an exceptional member of our team. Reviews like this are exactly why Anthony loves what he does and we will absolutely make sure he sees every single word of your heartfelt feedback. Thank you for your trust and for your wonderful recommendation — it means the world to all of us at Optima!
The patience and understanding of the entire staff.
Thank you so much for this heartfelt recognition! The patience and understanding of our entire staff is something we work incredibly hard to cultivate every single day, and knowing that our whole team made that impression on you truly means the world to us. Every client deserves to feel heard and supported and we are so glad you experienced that across the board. Thank you for trusting Optima and we look forward to always being here for you!
The Constant contact you were really on top of everything
Thank you so much! Staying on top of everything and maintaining constant contact with our clients is something we take very seriously at Optima and we are so glad that came through in your experience. Never leaving our clients wondering where things stand is so important to us and it means the world to know you felt that level of attentiveness throughout the process. Thank you for trusting Optima and we look forward to continuing to be right there for you!
All in all, it was a very good experience. It did seem that it took longer than should have, but my experience with them was overall very positive!
Thank you so much for this honest and positive review! We are so glad to hear that your overall experience with Optima was a very good one and we genuinely appreciate your patience with the timeline. We understand that these processes can sometimes take longer than expected and we truly value clients like you who stick with us through the journey. We are grateful for your trust and your kind words and look forward to continuing to be here for you!
Giving updates on process of my account . Asking if I have any questions or concerns. And very polite and knowledgable
Thank you so much for this wonderful feedback! Keeping our clients updated, checking in on their questions and concerns, and doing it all with politeness and knowledge is exactly the standard we hold our team to at Optima. We are so glad that came through in your experience and truly appreciate you taking the time to share it. Thank you for trusting us and we look forward to continuing to provide you with that same attentive and caring service!
This process took a bit longer than anticipated but the end result was outstanding!!! Appreciate the great peeps providing the best help. Can't begin to be Thankful Enough for all of the terrific assistance to get us through. Beyond grateful.
Beyond grateful right back at you — thank you so much for this incredible review! We completely understand that the process took longer than you had hoped and we truly appreciate your patience and perseverance throughout the journey. But what matters most is that outstanding result at the end and we are so incredibly proud that our team was able to deliver that for you! The hard work and dedication our team poured into your case was absolutely worth it and knowing you feel beyond grateful makes every bit of that effort worthwhile. You are amazing and we are so honored to have been part of your story!
Very helpful and knowledgeable, Very satisfied customer!
Thank you so much! A very satisfied customer is music to our ears and we are so glad our team's helpfulness and knowledge made that happen for you. That is exactly the experience we strive to deliver for every single client at Optima. We truly appreciate your support and look forward to continuing to be here for you!
My experience was good. There was some issues in the beginning but everything turned out fine.
Thank you so much for sharing your honest feedback! We are glad to hear that despite some bumps in the beginning everything ultimately turned out fine. We know that a smooth start makes all the difference and we sincerely appreciate your patience in working through those early challenges with us. Knowing that things came together in the end is truly what matters most and we are grateful for your continued trust in Optima throughout the process!
Alan Sosa was courteous and listened carefully to me about my questions and future actions I may need to be aware of. I felt completely satisfied with his responses and discussion. I was not rushed and felt like he took ownership of my problem. We appreciated the call and advice.
Thank you so much for this wonderful review about Alan Sosa! The fact that you felt completely satisfied, never rushed, and that Alan truly took ownership of your problem speaks volumes about the care and dedication he brings to every client he works with. That is exactly the kind of personalized and attentive service every Optima client deserves, and Alan delivers it beautifully. We will make absolutely sure he sees your kind words — he has truly earned this recognition! Thank you for your trust and we look forward to continuing to support you every step of the way!
Luna patient and understanding with my questions she did a good job explaining everything to me, but I’m actually not done yet so I’m still with your services until I get what I have to pay at the IRS
Thank you so much for the kind words about Luna! We are so glad she was patient, understanding, and thorough in explaining everything to you. That is exactly the kind of attentive service she brings to every client she works with. We also completely understand that you are still in the process and want you to know that our team is fully committed to staying by your side every step of the way until everything is resolved with the IRS. We will make sure Luna sees your wonderful feedback! Thank you for your patience and for continuing to trust Optima!
Thank you so much! Awesome is exactly what we aim for and we are so glad our representative delivered that for you! Our team truly cares about every client they work with and it is wonderful to know that came through in your experience. Thank you for choosing Optima and we look forward to continuing to be here for you!
Very knowledgeable and great personal service
Thank you so much for the kind words! Being knowledgeable and delivering great personal service to every client is something our team truly takes to heart, and we are so glad both of those qualities came through in your experience. At Optima we believe every client deserves expert guidance delivered with a personal touch, and it means the world to know we delivered that for you. Thank you for choosing us and we look forward to continuing to be here for you!
After speaking with Sofia Lomeli on the phone . I feel different about Optima Tax Relief she help me feel better about the long process .Thank you Sofia for reaching out and thank you for seeing i was reimbursed some . I will recommend Optima Tax Relief to others. Thank you Daniel J. Duke
Thank you so much, Daniel! What a wonderful review for Sofia! We are so glad that her reaching out made such a meaningful difference in how you feel about the process and that she was able to help ensure you received your reimbursement. Sofia truly goes above and beyond for her clients and we are so lucky to have her on our team. We will absolutely make sure she sees every word of your kind feedback — she deserves every bit of it! Thank you for your patience throughout the long process and for your generous recommendation. We are so grateful for your trust and continued support, Daniel!
They wanted to charge me 19,000 to help me with my taxes and if I could pay that than I could pay the IRS. They took my money over &400 and I got no service as nd no money back which I as for since they couldn’t assist me me. I think they just scammed me
We sincerely appreciate the feedback you provided. We want to assure you that we strive to provide the highest quality of customer service as well as obtain the best resolution for our clients. In light of receiving your comments, we have notified our Executive Review Board team and expedited your case to a Specialist solely dedicated to addressing and resolving your specific concerns who will be reaching out to you ASAP. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at (800) 965-3192. We look forward to speaking with you.
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