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Home & Garden

PartsWarehouse.com

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198 reviews

4.3198 reviews
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About PartsWarehouse.com

Data updated
Website
partswarehouse.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
163 reviews
Replies to negative
53% (17/32)
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About this business

We have a huge inventory of parts to fix all your appliance troubles! We can help you diagnose issues and offer the correct part to fix them. We have highly trained telephone and email support waiting to hear from you! Email Us: [email protected] Call Us: 866-243-2721

Is PartsWarehouse.com legit?

PartsWarehouse.com (partswarehouse.com) has a 4.3 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 53% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-03.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that locating the correct replacement parts using the detailed website diagrams is remarkably simple, quick, and completely straightforward. Consumers also deeply appreciate the extremely prompt shipping times and affordable prices, which often save them from having to replace expensive household appliances entirely. However, some people mentioned experiencing significant delivery delays with their shipping or discovering that certain ordered items were unexpectedly backordered for several weeks. A few reviewers also noted receiving incorrect parts or wrong items that unfortunately did not match the helpful online descriptions and schematics provided.

Auto-generated from all reviews of this business. For reference only.

What people say

Ordered parts for my Ryobi straight…

Ordered parts for my Ryobi straight shaft weedeater (weedeater head assembly, washer and weedeater head string assembly). All parts appear to be OEM Ryobi parts, very happy with the parts. They shipped very fast and all arrived in good shape. I will buy from them again in the future, very happy with their parts, service and shipping.

Poor service from Jeff at partswarehouse.com

Poor service from Jeff, who initially responded promptly to my emails. Couldn't answer simple questions & just seem to fob me off as if he couldn't be bothered. Maybe questions are difficult, he initially seemed like he could provide me with an item advertised on the Partswarehouse.com website but maybe shipping to the UK is too difficult for him. After a further 5 emails, he tells me part not in stock. Unfortunately, I expected a better service, but instead has been a complete waste of my valuable time, poor effort, 0 out of 10.

Parts Warehouse absolutely crushed it…

Parts Warehouse absolutely crushed it with our awkward GreenWorks lawnmower part. These things are built so you just go buy another one but we really wanted to fix it so we tried everywhere to find a part and no one had it besides Parts Warehouse. Came fast and was exactly what we needed. You'll have our business the next time we need any little do-dad that no one else keeps in stock.

They take forever and have terrible communications

I ordered 2 parts from them. According to their website, it looked like they were in stock and shipped within 2 days. I even got a tracking number that didn't work. One of the parts arrived as expected, and on the same day, I received an email stating that the other part was delayed and a new shipping date had been assigned. That day comes and goes, and I end up calling them. They tell me that it should ship today, and I will get a new tracking number. The following week, when I still hadn't gotten a tracking number, I called them again because they hadn't given me any updates. I am told that it has finally shipped, but won't be here for another week. That will be 3 weeks after ordering if it arrives when they say.

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