About PartsWarehouse.com
Data updated- Website
- partswarehouse.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 163 reviews
- Replies to negative
- 53% (17/32)
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About this business
We have a huge inventory of parts to fix all your appliance troubles! We can help you diagnose issues and offer the correct part to fix them. We have highly trained telephone and email support waiting to hear from you! Email Us: [email protected] Call Us: 866-243-2721
Is PartsWarehouse.com legit?
PartsWarehouse.com (partswarehouse.com) has a 4.3 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 53% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-03.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that locating the correct replacement parts using the detailed website diagrams is remarkably simple, quick, and completely straightforward. Consumers also deeply appreciate the extremely prompt shipping times and affordable prices, which often save them from having to replace expensive household appliances entirely. However, some people mentioned experiencing significant delivery delays with their shipping or discovering that certain ordered items were unexpectedly backordered for several weeks. A few reviewers also noted receiving incorrect parts or wrong items that unfortunately did not match the helpful online descriptions and schematics provided.
Auto-generated from all reviews of this business. For reference only.What people say
Parts Warehouse is slow but legit...
I was skeptical about Parts Warehouse and saw mixed reviews so I thought I would share my experience. I needed the lower assembly for my Skil weed whacker and I could only find the whole head so I bought that somewhere else. After doing some research, I found out that this part gives out frequently so I went on my search again for back up parts. I found the lower assembly only at Parts Warehouse so I ordered 2 as that would be what it cost for 1 head. I was excited because literally no where else had it. I wasn't in a hurry since my part was good for now. Much to my dismay, the order was eventually canceled and refunded indicating the part was not available. A month or so later I got an email that the part was now in stock. I thought what the heck, I'll try it. I ordered 2 again and this time the parts arrived! I got notice of it shipping the day after I placed the order. It was a bit slow but they got here after a week. So the site is legit but I recommend only ordering if you have time to wait and have some patience.
Assortment of parts and prompt delivery
WOULD USE AGAIN
easy to find the correct part that i needed. received in a few days, well packed and fit perfectly. great experience.
They had the exact part that I needed…
They had the exact part that I needed at a reasonable price along with inexpensive shipping. I am happy to recommend PartsWarehouse to others.
Excellent selection and prices
Excellent! I called to confirm the part number would work for my refrigerator. Help was professional and kind. The part works great!!
Great parts extremely fast shipping
From easy ordering to receiving parts…
From easy ordering to receiving parts on time and the correct parts. Parts Warehouse makes it easy.
Easy to find parts and order
Easy to find parts and order. Very reasonable process. Ultra fast delivery. Very happy with this second purchase.
ON TARGET
Easy order website and on time delivery.
Ordered a part and then tried to cancel…
Ordered a part and then tried to cancel the order. Called numerous times (no live person answers and you have to leave voicemail), texted, and emailed. Really do not have the time to chase them. This morning, I get an email that the part has shipped. Terrible service.
The parts were exactly what I ordered…
The parts were exactly what I ordered and the shipping arrived in a reasonable amount of time.
Difficult clip to find
This company actually had a clip for my dryer which is very old. I reached out to Home Depot with no luck and found parts warehouse online. Delivered a day earlier than expected. Truly grateful.
Unsafe Credit Card Number Security
I purchased a part and used a virtual credit card number to pay for it. Three months later someone tried to use that virtual credit card number that Capital One has solely assigned for use at PartsWarehouse for a $1500.00 purchase elsewhere. The purchase was denied. I telephoned PartsWarehouse to talk to them about the incident . I left a detailed voice mail message, but never received a call back. As far as I can tell either PartsWarehouse website was hacked and the virtual credit card number obtained or someone at the company tried to use it. Either way it's not a safe website to order on. They can claim they did not receive a voicemail message from me but I know I did leave one.
Reply from PartsWarehouse.com2025-09-22
We take concerns about payment security very seriously. After reviewing our records, we did not receive any voicemail regarding this matter—our system records and responds to all calls and messages. Please know that PartsWarehouse does not store or reuse customer card numbers; all payments are processed securely.
Paid for 1-3 day del extra
Paid for 1-3 day del extra, but took 10 days to get parts, should of just have gotten regular del
Reply from PartsWarehouse.com2025-09-22
We're sorry for the carrier delay on your order. We certainly understand how frustrating that can be. Thank you for your feedback.
Ordered some parts for my snow blower…
Ordered some parts for my snow blower and everything arrived fast and all parts were exact match. Thank you! Will be buying from you again. Way cheaper than getting someone to fix something. Just a few YouTube videos and parts from parts warehouse and I am back in business.
Excellent
Fast shipping good prices. Excellent website with parts break downs.
Super quick delivery and the part was…
Super quick delivery and the part was exactly what was needed!
Great ServiceGood prices and quick service for hard…
Good prices and quick service for hard to find parts. I will definitely use them again.
Buyer beware
I have left 3 messages for this company because the parts I received have the right part number but are not the right parts. I wasted a lot of money for nothing and now have useless parts. No returned calls.
Reply from PartsWarehouse.com2025-09-08
We’re very sorry to hear about your experience. Receiving parts that don’t fit and not getting a call back is frustrating, and we sincerely apologize. We’d like to make this right. Please reach out to us at [email protected] or call 866-243-2721 and reference your order number so our team can assist with a return or replacement.
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