My experience was awesome
My experience was awesome! It was so easy to find the part I needed, and then the part got to me fast. The whole experience was virtually effortless, which means I'll be a returning customer.
About PartsWarehouse.com
Data updated- Website
- partswarehouse.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 163 reviews
- Replies to negative
- 53% (17/32)
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About this business
We have a huge inventory of parts to fix all your appliance troubles! We can help you diagnose issues and offer the correct part to fix them. We have highly trained telephone and email support waiting to hear from you! Email Us: [email protected] Call Us: 866-243-2721
Is PartsWarehouse.com legit?
PartsWarehouse.com (partswarehouse.com) has a 4.3 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 53% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-03.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that locating the correct replacement parts using the detailed website diagrams is remarkably simple, quick, and completely straightforward. Consumers also deeply appreciate the extremely prompt shipping times and affordable prices, which often save them from having to replace expensive household appliances entirely. However, some people mentioned experiencing significant delivery delays with their shipping or discovering that certain ordered items were unexpectedly backordered for several weeks. A few reviewers also noted receiving incorrect parts or wrong items that unfortunately did not match the helpful online descriptions and schematics provided.
Auto-generated from all reviews of this business. For reference only.What people say
Company does not respond
I have texted and emailed with a specific part question of availability and NO response
Reply from PartsWarehouse.com2025-09-08
We’re very sorry to hear about your experience. We strive to respond quickly to every inquiry, and it’s clear we missed the mark here. Your messages should never go unanswered. Please reach out to us again at [email protected] or call 866-243-2721, and we’ll make sure your part availability question is handled right away. Thank you for bringing this to our attention.
Part has not shipped and no update
I ordered a part over 2 weeks ago and it has not shipped. No status has been provided. Business has not responded to my queries. This business is terrible.
Reply from PartsWarehouse.com2025-09-08
We’re very sorry for the frustration this has caused. We did receive your message and attempted to reply with an update, but unfortunately our text response failed to send. That should not have left you without an answer, and we apologize for the lack of communication. Customer Management has emailed you with an update on your current ETA. We appreciate your patience
dryer. knobs
fast service good price
Faster shipping!
bad customer service - no delivery
I ordered my item the middle of august and was told would take 2-4 business days, it's the last week of august, and i called partswhse and now they're telling me it will arrive approximately the middle of september. i never received an email with follow up on order and time of delivery -this is very bad customer service
Reply from PartsWarehouse.com2025-08-28
We’re sorry for the delay and lack of updates. Please reach out to our customer service team with your order number so we can review this right away.
Parts arrived on time and in good…
Parts arrived on time and in good condition. Parts were exact replacement OEM.
Service is much to be desired
I ordered two O-rings for a nail gun o 8/16/25. After not receiving them, I called to be informed the items are due to be shipped on 9/1/25. Their communications with the customer after the sale sucks. If the parts aren't in stock or on backorder, simply let the customer know. I will never order anything else from them.
Reply from PartsWarehouse.com2025-08-25
We appreciate your feedback. At the time you placed your order, the parts were listed as “Usually ships in 7 business days.” Our customer service team reaches out only if the expected availability window has passed without shipment, which is why you weren’t contacted sooner. We understand the importance of timely updates.Thank you for bringing this to our attention.
Perfect match
The part I purchased was an igniter for a GE XL44 range/oven. The part fit perfectly and corrected the problem. The important part was the electrical plug, which matched perfectly. Making the installation simple and easy.
Product as advertised
Product as advertised Order filled and shipped promptly
The timeliness of receiving the product…
The timeliness of receiving the product was very good, and also the price was fair. I would recommend your company to others.
I ordered and you provided at a fajr…
I ordered and you provided at a fajr price. Thank you I will keep ordering if this keeps up.
Excellent Customer Experience
Part was available & shipped right away. The $15 part — which I couldn’t find anywhere else — saved us the money of having to buy a new microwave at a cost of several hundred dollars. Great web site. Wonderful information on compatibility with various models.
The online parts manuals are super…
The online parts manuals are super helpful.
The part came in time
The part came in time, in excellent condition, and exactly what I needed.
Not a great experience
I thought I was ordering from a Canadian company because it said it would be delivered by Canada Post-should have checked further as it was coming from the US. I wanted to avoid replacing a palm sander, but could only find the replacement sander pad on this site. Ordered it and a vacuum adapter. Both were compatible with my sander according to the site. After waiting a number of days I got an email that the item was on back order from the supplier (I thought they were the supplier). I responded that if it wasn’t shipped within a few days I would need to cancel. Right after sending my email I got a “shipped” notification. Waited…and waited…finally got it after weeks. Installed the sander pad (correctly). Within 2 minutes the pad flew off at warp speed-lucky that I had safety glasses on. And-the vacuum attachment is miles too small. I will note though that they have now fully refunded my purchase, which I appreciate greatly.
Reply from PartsWarehouse.com2025-08-19
We’re sorry for your experience. As soon as we were notified of the faulty part, we issued a full refund including shipping. We are a US-based company, and our full information is available in the About Us section of our website. Our team is happy to review product compatibility further to help ensure you receive the correct parts.
Exactly what I ordered and arrived when…
Exactly what I ordered and arrived when expected
quickly found part and shipped…
quickly found part and shipped expediently
Fast shipping and good communication
Great products and fast shipping.
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