We have a huge inventory of parts to fix all your appliance troubles! We can help you diagnose issues and offer the correct part to fix them. We have highly trained telephone and email support waiting to hear from you! Email Us: [email protected] Call Us: 866-243-2721
Is PartsWarehouse.com legit?
PartsWarehouse.com (partswarehouse.com) has a 4.3 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 53% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-03.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that locating the correct replacement parts using the detailed website diagrams is remarkably simple, quick, and completely straightforward. Consumers also deeply appreciate the extremely prompt shipping times and affordable prices, which often save them from having to replace expensive household appliances entirely.
However, some people mentioned experiencing significant delivery delays with their shipping or discovering that certain ordered items were unexpectedly backordered for several weeks. A few reviewers also noted receiving incorrect parts or wrong items that unfortunately did not match the helpful online descriptions and schematics provided.
Auto-generated from all reviews of this business. For reference only.
Thank you Parts Warehouse for the wonderful service. My apologies for not responding sooner as we've been very busy. Yes, the parts arrived as expected and in a timely manner. I was initially confused about one of the bearings, assuming it was a group of needle bears in a race and I ordered one. Upon receiving the shipment I realised my mistake as the tiny needle bearings come as individual bearings and I needed six of them. I reordered the correct number and once again received the order exactly as I had placed it in a very timely manner with absolutely no issues.A new Bosch foam rubber cutter is now over $650.00 and I was able to repair mine with exact parts from Parts Warehouse for about a third of that cost. Thank you for the great and quick affordable service! Rodney, owner of Rodney's Marine Canvas in Fort Lauderdale, Fl
Reply from PartsWarehouse.com2026-07-22
Thank you so much for this detailed review, Rodney! We're glad we could help you get the exact needle bearings you needed (mix-ups like that happen to the best of us — glad the reorder went smoothly too). It's especially rewarding to hear we helped you repair your Bosch foam rubber cutter for a fraction of replacement cost. Keep up the great work at Rodney's Marine Canvas, and thank you for choosing PartsWarehouse.com!
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Cynthia Smith · 1 review · Experienced 2026-04-07 ·
★★★★★
Needed a part for weed eater and could…
Needed a part for weed eater and could not find anywhere else. Found this site and was sent the correct part at a reasonable price, received in a timely manner.
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WILLIE T. AMMONS JR · 5 reviews · Experienced 2026-04-08 ·
★★★★★
Easy to get part
Easy to get part and info was
right on time.....delivery was fast .
Reply from PartsWarehouse.com2026-07-22
Thank you for the great review! We're glad it was easy to find the part and info you needed, and that delivery was fast and right on time. We appreciate your business!
Easy to find part that I need and received quickly at a great price.
Reply from PartsWarehouse.com2026-07-22
Thank you for the great review! We're glad you were able to easily find the part you needed and get it quickly at a great price. We appreciate your business!
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Rose · 2 reviews · Experienced 2026-05-04 ·
★★★★★
Ordered on Monday and received it on…
Ordered on Monday and received it on Wednesday
Can’t get much better than that !
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Ken Schnautz · 1 review · Experienced 2026-04-29 ·
★★★★★
The part l needed arrived very quickly…
The part l needed arrived very quickly and it was exactly what I needed.
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Rich D · 1 review · Experienced 2026-05-07 ·
★★★★★
Great description of part and easy…
Great description of part and easy ordering process. Delivery was as promised. I will use them again
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Chris G. · 1 review · Experienced 2026-05-04 ·
★★★★★
The price for the replacement wheel was great
The price for the replacement wheel was one of the lowest that I could find. The order process was quick and easy. I was really surprised at the speed of delivery.
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joe · 1 review · Experienced 2026-04-29 ·
★★★★★
received quickly and was exact belt
received quickly and was exact belt. my OLD mower is now back. Thank You
Reply from PartsWarehouse.com2026-07-22
Thank you for the great review! We're glad the belt arrived quickly and was an exact match to get your mower back up and running. We appreciate your business!
The product was in stock and delivered quickly. Reasonably priced. Very happy with the handling of the order. Would buy from them again.
Reply from PartsWarehouse.com2026-07-22
Thank you for the great review! We're glad the product was in stock, delivered quickly, and reasonably priced. We appreciate your business and look forward to your next order!
Thank you for the great review! We're glad we had the parts in stock and got them to you fast. We appreciate your business!
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Richard · 2 reviews · Experienced 2026-04-01 ·
★★★★★
Easy ordering and fast inexpensive shipping.
I was able to find the part I needed in under five minutes. They listed it by the manufacturer’ part number, so I was sure I would receive the right part. The cost for two day shipping reasonable, and it arrived in two days! I will definitely order from them again.
Reply from PartsWarehouse.com2026-07-22
Thank you for the fantastic review! We're glad listing parts by manufacturer part number helped you find exactly what you needed in minutes, and that your two-day shipping arrived right on time. We look forward to helping you find your next part — thanks for choosing PartsWarehouse.com!
Fast delivery part was packaged excellent the only thing I wish you guys had was a tracking system
Reply from PartsWarehouse.com2026-07-23
Thank you for the great review! We're glad the delivery was fast and the packaging held up well. We do offer tracking on orders — it's typically sent via email, so it may be worth checking your inbox (including spam/junk folder) for that info next time. We appreciate your feedback and your business!
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John S · 4 reviews · Experienced 2026-05-04 ·
★★★★★
Find your part in 3 clicks is true!
When they say find your part in three clicks they mean it. Make, model number and run down the parts list to find what you are looking for. Prices were excellent. Highly recommended.
Reply from PartsWarehouse.com2026-07-23
Thank you for the great review! We're glad the "find your part in three clicks" process worked exactly as promised, and that you found excellent prices along the way. We appreciate the recommendation and your business!
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Ronald Adams · 1 review · Experienced 2026-05-06 ·
★★★★★
Great price and delivery was quick
Great price and delivery was quick. Fit my unit and works great.
Reply from PartsWarehouse.com2026-07-23
Thank you for the great review! We're glad the price and delivery were both on point, and that the part fit your unit and works great. We appreciate your business!
Parts were on time, packed well, in great shape. Great quality parts.
Reply from PartsWarehouse.com2026-07-23
Thank you for the great review! We're glad the parts arrived on time, were packed well, and were in great shape. We appreciate your business!
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Dennis Sperrazza · 1 review · Experienced 2026-05-06 ·
★★★★★
Parts were delivered ahead of schedule…
Parts were delivered ahead of schedule and were easy to install. Fixed the problem for a reasonable cost.
Reply from PartsWarehouse.com2026-07-23
Thank you for the great review! We're glad the parts arrived ahead of schedule, were easy to install, and fixed the problem at a reasonable cost. We appreciate your business!
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Eddie Foye · 1 review · Experienced 2026-05-05 ·
★★★★★
The part broke after first use
Reply from PartsWarehouse.com2026-07-23
We're sorry to hear the part broke after first use — that's not the experience we want for our customers, and we'd like to make this right.
Could you please provide your order number so we can look into this for you?
Please feel free to reach us directly at 1-866-243-2721 with your order number, and we'll take care of it right away.
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Vincent Macaluso · 2 reviews · Experienced 2026-04-26 ·
★★★★★
I ordered a part for my router
Customer service had reached out to me about the extended shipping time, I was refunded the cost of shipping.
Reply from PartsWarehouse.com2026-07-23
Thank you for sharing this feedback, and we apologize for the confusion around shipping timeframes and any impact it had on your business. We understand how important accurate delivery expectations are, especially when you're relying on a part to serve your own customers.
We'd like to look into your specific order and clarify what happened with the timeline you were given. Could you provide your order number so we can review it?
We also appreciate you flagging the shipping time language — if it's unclear or misleading, that's something worth us correcting so future customers have accurate expectations up front.
Please feel free to reach us directly at 1-866-243-2721 with your order number, and we'll look into this for you.
UPDATE***Response:
Hi there, thank you for taking the time to give us more information, and I'm sorry for the frustration around our shipping timeline.
You're right to flag this — the estimated ship window listed at checkout should be clear about what it covers. When an order is placed, we're estimating up to 10 business days to process the item — ie: pulling the part, inspecting it, and getting it ready to ship — and we estimate that timeframe as best we can. On this one, it looks like we should have allowed more time for that process, and we understand how that gap in expectations, especially when it affects your own customer commitments, is a real problem.
I can see a refund was processed on your order, and your item was ultimately delivered via FedEx 2Day once it shipped. If there's anything still unresolved on your end, please reach out to us directly at 866-243-2721 so we can make it right.
Thanks again for the honest feedback — it helps us improve.