We have a huge inventory of parts to fix all your appliance troubles! We can help you diagnose issues and offer the correct part to fix them. We have highly trained telephone and email support waiting to hear from you! Email Us: [email protected] Call Us: 866-243-2721
Is PartsWarehouse.com legit?
PartsWarehouse.com (partswarehouse.com) has a 4.3 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 53% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-03.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that locating the correct replacement parts using the detailed website diagrams is remarkably simple, quick, and completely straightforward. Consumers also deeply appreciate the extremely prompt shipping times and affordable prices, which often save them from having to replace expensive household appliances entirely.
However, some people mentioned experiencing significant delivery delays with their shipping or discovering that certain ordered items were unexpectedly backordered for several weeks. A few reviewers also noted receiving incorrect parts or wrong items that unfortunately did not match the helpful online descriptions and schematics provided.
Auto-generated from all reviews of this business. For reference only.
What people say
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N Slavick · 1 review · Experienced 2026-03-09 ·
★★★★★
Easy to use website to find the correct…
Easy to use website to find the correct part. Arrived quickly and worked perfectly.
Reply from PartsWarehouse.com2026-07-23
Thank you for the great review! We're glad the website made it easy to find the correct part, and that it arrived quickly and worked perfectly. We appreciate your business!
Part was exactly what we need but shipping not do good
Part was exactly what we need. We ordered and once paid was given tracking and informed we would receive it on a Thursday. Shipping was about 12$. When i went to track it said it would be delivered on Saturday. Was looking forward to getting it on Thursday as originally informed. Small inconvenience but still disappointed.
Reply from PartsWarehouse.com2026-07-23
Thank you for the feedback, and we're glad the part was exactly what you needed. We're sorry the delivery date shifted from Thursday to Saturday after you'd already planned around the original estimate — we understand that's disappointing, even for a couple of days' difference.
We appreciate you sharing this, and we'll take a look at how our shipping estimates are communicated to make sure they're as accurate as possible going forward.
Saved $730 By Fixing Saw With Part From Parts Warehouse
My Makita Miter Saw developed a safety issue as the head would no longer lift up after cutting. Now (2026) the replacement saw is $739 at HD. A $9 spring from Parts Warehouse and good tune-up got it working like new again. Got the exact part I needed. Good price. REALLY FAST SHIPPING!! I will use Parts Warehouse again for sure!
Reply from PartsWarehouse.com2026-07-23
Thank you for the fantastic review! Saving $730 by fixing your Makita miter saw with a $9 spring instead of buying a replacement is exactly the kind of win we love to hear. We're glad you got the exact part at a good price with really fast shipping. We look forward to helping again next time!
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Barbara Spink · 1 review · Experienced 2026-02-26 ·
★★★★★
Correct parts came on time and our…
Correct parts came on time and our snowblower is working fine now.
Reply from PartsWarehouse.com2026-07-23
Thank you for the great review! We're glad the correct parts arrived on time and got your snowblower up and running. We appreciate your business!
If I could give 0 stars for this review I would do it.
I ordered a replacement part for my Bosch dishwasher. They sent me a different part than what was pictured in my order yet insisted this was the part that was correct--wrong! Big hassle on returns. Decided to just eat crow and keep the part after all the return hassle.
I venture to say to make sure of the part you are ordering is absolutely correct, but that may not even help you here. I went straight to the manufacturer for the part after this ordeal, which, lesson learned, I should have done in the first place. Good luck!
Reply from PartsWarehouse.com2026-07-23
Thank you for sharing your experience, and we're sorry to hear about the trouble with this order. Receiving a part that didn't match what was pictured — and then facing difficulty getting it sorted out through returns — isn't the experience we want for our customers, and we understand your frustration.
We'd like to look into what happened here, including why the part didn't match the listing and why the return process was more difficult than it should have been. Could you provide your order number so we can review this?
Please feel free to reach us directly at 1-866-243-2721 with your order number, and we'll do what we can to make this right, even after the fact.
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Michael · 5 reviews · Experienced 2026-02-26 ·
★★★★★
Great service and very helpful
I ordered a storage bin for my refrigerator. Their representative was very helpful; the part arrived sooner than expected and in perfect condition. Would definitely use them again.
Fast shipping and the part fit perfectly on my dishwasher. And the price was comparable to others on line if not cheaper. I will definitely use them in the future for any parts I need.
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Tommy · 5 reviews · Experienced 2026-02-18 ·
★★★★★
Great price on product
Great price on product. Very fast shipping!
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James Mastanduno · 1 review · Experienced 2026-02-02 ·
This is the worst company to trust with your needs. I ordered a replacement snow blower blade and paid for 1-3 day express shipping because my last blade broke and another storm was predicted for the upcoming weekend. 4 days later and the day of the prediction it still didn’t come and I reached out to the company and they then told me that it was backlogged until Feb 20th. I asked if I would get refunded my express shipping and they replied I would receive credit (which I will never use because I don’t trust this company to fulfill their end of the deal, so I am out of my express shipping). I just received another email today, Feb 14, that the shipping is now moved to March, right after the snow season here. Untrustworthy and lack of communication is the reason that Partswarehouse.com won’t see my business or be recommended by me or other business partners that I have.
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David Crinklaw · 1 review · Experienced 2026-02-02 ·
★★★★★
They had exactly the part I needed in…
They had exactly the part I needed in stock for a good price. Saved me over a 150 bucks on a new unit. 22 dollars in parts got me going again. I was very happy. Super easy checkout too.
My order didn't ship in a timely manor. After waiting for over a week and several phone calls it was finally shipped. My shipping and handling fee was paid to FedEx but the part came by the USPS and I ended up having to pay them $23.50 for the postage.
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Customer · 4 reviews · Experienced 2026-02-10 ·
★★★★★
Received what I ordered
Received what I ordered, though it was the wrong part. They were helpful with the replacement and ROAD the wrong part. Will use again.
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Barbara Mitana · 3 reviews · Experienced 2026-01-23 ·
★★★★★
Easy and Fast
Easy to find the product, shipping was quick without any issues
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Joseph · 5 reviews · Experienced 2026-01-20 ·
★★★★★
Part I received was not what I was asking for…
Part I received was not what I was trying to order thru representative and wasn't aware return only good for credit.
Have 18.00 hunk of useless metal.