Elliot is very kind
Elliot is very kind, reliable and prompt. I trust him completely to walk my dog Milly. He understands her behaviour well and adapts to any conditions- rain, hail or shine.
About pawshake.com
Data updated- Website
- pawshake.com
- Category
- Animals & Pets
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 97% (28/29)
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About this business
Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.
Written by the business, not verified by us.Is pawshake.com legit?
pawshake.com (pawshake.com) has a 4.4 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers praise the website for being extremely intuitive and easy to navigate when searching for local pet sitters to care for their beloved animals. Reviewers frequently state that the staff and sitters provide exceptional care, keeping owners completely informed by sending regular photo and video updates throughout the entire booking. Some reviewers were not happy with unexpected account deactivations occurring after contacting customer support with questions about their status. A few people also mentioned serious concerns regarding high commission fees and restrictive booking terms imposed on active users.
Auto-generated from all reviews of this business. For reference only.What people say
The the help you need in one place.
Easy to use, love the ability to choose the right person. Very happy.
It was easy to find a good pet sitter…
It was easy to find a good pet sitter with all the information about each of them and reading the customer reviews. Seeing how many days holiday they had pet-sitted for and seeing their bios and personal photos made it easy to choose. I found our sitter, booked her easily, communicated with her easily and found the website easy and intuitive to navigate. My pet sitter was professional, experienced, friendly, capable and most importantly, obviously loves animals and updated us every day for our 10 day holiday. She was kind, generous and a pleasure to communicate with. Your service was invaluable to us. Thank you Pawshake!
Anna was lovely
Anna was lovely, looking after 4 elderly cats is no mean feat, sent me messages, and pics, I felt very happy as I was at my daughter’s wedding. Will definitely call on Anna again at the end of the year.
Milos stay with Julie
Julie who looked after my dog Milo was amazing! She has her own dogs which made Milo’s stay even better as he loves playing with other dogs. The whole process was really straightforward. She was so relaxed with dogs and when we saw how she was with her own dogs it reassured us.
Useless app
Slow, support is the worse I’ve ever seen. Their fee for sitters is very high while adding literally zero value to the whole process and a very unpleasant design. All the time the UI feels old, cutre, lame. Rover and Petme are far more modern and better better apps.
Reply from pawshake.com2026-06-26
Hi there, Thank you for your review. I have to admit I am somewhat confused by it. Having looked into your TP account, I can see that you are based in Spain. Pawshake does not currently operate in Spain, meaning you are unable to book through the platform, receive bookings through the platform, or meaningfully use our services in your country of residence. That raises an obvious question: if Pawshake is not available where you are located, on what basis are you reviewing the platform as a service provider? Your review focuses heavily on comparisons with other platforms and broad criticisms of Pawshake's design, support, and business model. However, it is difficult to see how those conclusions could be based on any substantial use of Pawshake itself when the service is not available in your market. I also note that elsewhere you have publicly awarded 5-star reviews to Petme while leaving negative reviews for Rover and Pawshake. Looking at your current position across multiple pet-sitting platforms, it does not appear that you have established an active or successful presence on any of them at this time. Pawshake is still willing to help you create and optimise a sitter profile should you relocate to a country where we operate. However, I would strongly encourage a more constructive and respectful approach when dealing with support staff. Our team is here to assist users, but productive conversations require a reasonable level of courtesy from all parties. As for the claim that Pawshake provides "zero value," that is difficult to reconcile with the services the platform actually provides, including payment processing, dispute resolution, customer support, identity verification initiatives, fraud prevention measures, review systems, search visibility, booking management tools, and the Pawshake Guarantee. You are, of course, entitled to your opinion. However, reviews are most useful when they are based on genuine experience using a service rather than assumptions about how it operates. Kind regards, Pawshake Support
very easy to navigate
very easy to navigate. Reliable and friendly dog walkers.
Great experience!
Booking was easy and very helpful to…
Booking was easy and very helpful to meet up ahead of period for which care was booked. Cat was looked after as I had asked and sitter was as described on Pawshake.
Very safe sitter for my cat Nika
Lots of feedback on the website from other users - easy to select a sitter. Suggest to meet before to your departure dates as a safety measure. I had used the services from Sebastien as a sitter before. Great experience every time.
Haley is a very kind girl!!
I was really happy with the easy app to…
I was really happy with the easy app to search and find my Doggy Daycare Lady Deborah. Easy booking and payment and all went very smoothly!
All went smoothly
All went smoothly. Thank you.
Straight forward platform to find a pet sitter
It feels safer to go via Pawshake when finding a pet sitter to have a third party involved in the process, specially to handle the payment process. Their website is easier to navigate and find available options.
This is a great app and business
This is a great app and business. Connecting people with great pet carers, either for day care, walks or home boarding. Easy to locate services needed and quick messenges & meet ups ensure your pet is well cared for at a personal & cost friendly manner. And you can become a pet sitter too.
Peppa came home relaxed and happy
Peace of mind
I had a last minute cancelation for pet sitting my animal family so I reached out to Pawshake and found the most amazing couple who looked after my animals with so much love care & attention to details that it allowed me to go away & have a good time without a worry . Completely recommend this couple & Pawshake
Excellent service
We were extremely satisfied with everything
My dog was well looked after by the…
My dog was well looked after by the sitter.
Ann was great and the booking process…
Ann was great and the booking process was easy.
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