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Events & Entertainment

Pine & Lime

Claimed

102 reviews

4.5102 reviews
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About Pine & Lime

Data updated
Website
pinenlime.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
8 reviews
Replies to negative
100% (10/10)
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+918870583050[email protected]pinenlime.com

About this business

For all those special moments that couldn't be captured but aren't forgotten.From swiping right to making pancakes;from being friends to being something more; or from simply me to you. A way to capture the date, time of day and the place that will always remain special.

Written by the business, not verified by us.

Is Pine & Lime legit?

Pine & Lime (pinenlime.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 86% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

S
Suraj ManeIndia · 2 reviews · Experienced 2026-06-19 ·

NOT Delivered my order on time

I order photo print and paid full payment but the didn't deliver my order. Just got message from blue dart order will deliver today but no one come to delivery I sheduled 2 time but no one come to delivery. After that mailed on company support they just reply we will look no refund nothing. No customer care contact number After this review I send dm on instagram there they replied and delivered my parcel but still it takes time. I am giving 2 star Becuse I need direct customer care support contact no

Reply from Pine & Lime2026-08-05

Suraj we're so sorrry about this, I'll make sure we've resolved this for you. We just saw the review here. We'll be more vigilant. Please feel free to contact me on +918870583050. I'll be happy to help out and make sure that your order reaches you

Sriram RUnited States · 1 review · Experienced 2026-03-21 ·

No proper response and Order cancelled, no refund

placed an order with Pine & Lime on 13 February 2026, and the product page said it would be delivered by 20 February. Even after waiting until 21 March, nothing was delivered and my order status suddenly showed as “Cancelled.” I have not received any refund for this cancelled order, even though the payment was taken immediately. I emailed their support address shown in the order confirmation and attached screenshots, but I have not received any reply for several weeks. Based on my experience, I feel the communication and refund process are very unprofessional, and I would not recommend ordering from them until they fix these issues.

Reply from Pine & Lime2026-03-31

We're really sorry about your experience with us. We've responded to you over instagram and we're processing the order again. We had an issue with the address which we've now resolved with your help. We'll make sure the order reaches you!

G
Geeta SachdevaIndia · 1 review · Experienced 2025-10-02 ·

I’d like to begin by thanking you…

I’d like to begin by thanking you from the bottom of my heart. I can’t express how happy I am, and how delighted my partner was after receiving the order. You went above and beyond my expectations. This was my first order with you, and since I was sending it abroad to my partner for the very first time, I was a bit nervous. But everything was perfect—the delivery was smooth, the packaging was excellent, the quality was top-notch, my messages were error-free, and the photos came out in premium quality. I especially loved how each item was packed separately with authentic, thoughtful packaging—it was just wow. My partner was overjoyed to receive it, and I would genuinely rate you 100/10. I’d love to shop with you again in the future!❤️

katyayni vashishthaIndia · 1 review · Experienced 2025-07-26 ·

Such a pathetic attitude

Such a pathetic attitude. I placed a order on 19 july but till today it is not even picked up and according to them it will deliver today. I already sent mail , dm on Instagram but No one is replying. This is how you make fool to customers

Reply from Pine & Lime2025-07-26

Hi Katyayni, I'm so sorry about this. Your order is on it's way. We've been operating this month with a really small team, and clearly it's affected our delivery. We'll do better. Sorry again.

Anudeep AcharyaIndia · 1 review · Experienced 2025-07-21 ·

I have ordered from them a couple of…

I have ordered from them a couple of times before and I hoped for the experience to be similar but it's been nothing like that. I was promised delivery within a week of placing the order. It's been more than 10 days and still I haven't received it yet. And there's been no responses to my mails or messages too!

Reply from Pine & Lime2025-07-25

Hey Anudeep. We're extremely sorry. We've been running on a really small team and we may have missed this. We'll make sure you're order gets to you and we follow up. Sorry again!

A
Anchit DidwaniaIndia · 1 review · Experienced 2025-04-20 ·

The memory map print quality was really…

The memory map print quality was really poor. The letters are all blurred, there is no sharpness on the name indicating the place ….looks like a cheap A4 print out. Not worth the money.

Reply from Pine & Lime2025-04-21

Hi Anchit, We're so sorry about your experience with us. Can you please send us images of what you received on [email protected] We'll make sure we help out with this and replace your product. We have our own manufacturing and try and make sure we never have issues like this.

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