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Shopping & Fashion

Pleaser Shoes

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103 reviews

4.2103 reviews
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About Pleaser Shoes

Data updated
Website
pleasershoes.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
79 reviews
Replies to negative
32% (6/19)
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About this business

Official retailer for Pleaser USA. Check out the premium collection of shoes from the brands such as Pleaser, Demonia, Funtasma, and more at pleasershoes.com. Visit our online shop and buy today!

Written by the business, not verified by us.

Is Pleaser Shoes legit?

Pleaser Shoes (pleasershoes.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 78% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 32% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that orders arrive exceptionally quickly and are securely packaged for safe international delivery. Consumers also deeply appreciate the wide selection of comfortable and stylish options available for daily wear and dancing. Furthermore, people truly love the sturdy build and supportive fit that help them perform their various routines securely. However, some customers also noted concerning issues with product durability, sharing that certain materials deteriorated rapidly or cracked after minimal use. A few reviewers were additionally dissatisfied with customer support, mentioning frustrating difficulties when trying to process returns or resolve exchange problems.

Auto-generated from all reviews of this business. For reference only.

What people say

fast

Fast contakt, thanks.

Reply from Pleaser Shoes2025-12-29

You have unfortunately purchased from a fraudulent 'scam' website. The site you mentioned ('Pleaser Shoes Suomi') is an illegitimate impostor site and is not affiliated with Pleaser Shoes in any way. We are the official manufacturer. We do not operate specific country domains like the one you used. Because you gave your money to a fake website, we have no record of this order. You need to contact your bank or credit card company immediately to report the fraud and dispute the charge.

I have decided not to place future orders…

I have decided not to place future orders with this company. I opted for expedited shipping to ensure delivery for a specific event, but unfortunately, my order arrived a week later than the website offered. I attempted to contact customer service via email regarding this issue, but I did not receive a response. Furthermore, the shoes I ordered did not fit properly. Upon returning them, I was informed that I would only be refunded $36, despite having paid $57 for the item because I have to pay a return shipping fee of $7 after the package was delivered a week late. I made another attempt to reach out to customer service via email because it really seems unfair, but again, my message went unanswered. It is with regret that I must conclude this will be my final order from this company. Please be aware if you need and plan or need a pair of shoes by a specific date.

Reply from Pleaser Shoes2025-12-15

We apologize that your order arrived later than expected and that the fit wasn't right. Regarding your communication attempts: Our system sent an immediate automated response to address your shipping inquiry. As noted in that message, we require a reply to that email if you need further assistance, otherwise, the system marks the ticket as resolved. We certainly did not intend to ignore you. Because your order was delayed, we will be reviewing your transaction to potentially refund the shipping costs you paid. We will follow up with you directly via email.

My first order you sent me an uneven…

My first order you sent me an uneven shoe, then i ordered again it was okay but i realized that you have points system when you give a review, I couldn't get my points because I subscribed "late" so there js nothing you can do about as you said in my email, you should just let people automatically give reviews once they purchased anything and not manually subscribe, so there im sad I didn't get points when I thought i can get those by leaving a review, i sent evidence that the first shoe you sent me is uneven the other one was loose, i asked if you can atleast send me one shoe but you asked me to send it back to you by my own expense I don't live in US so shipping fee is expensive, instead of just sending me one shoe you didn't replace it, so now i am forced to used the reject shoe you sent me 😩 because i didn't want my hard earned money to go to waste even if im not happy how it's made. So i hope you have more better customer service and i hope you take care of your clients

Reply from Pleaser Shoes2025-11-05

Thank you for taking the time to share your feedback and for being a returning customer. We sincerely apologize for the frustration you've experienced. Regarding your first order, we stand by the quality of our products. It is not uncommon for a person's feet to differ slightly in size, which can cause one shoe to feel different from the other. We understand this can be disappointing, but we are glad to see from your picture that the shoes are still wearable. Concerning our rewards points, the system is designed to automatically enroll customers who opt into our marketing communications at checkout. As your initial purchase was made without this subscription, our team correctly advised that we are unable to manually award points retroactively, as this is managed by our automated system. We cannot legally send you "non-essential" emails if you opt out of email. We have taken your feedback about our rewards program and returns policy to heart. We value your business and hope to have the opportunity to provide you with a better experience in the future.

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