In an age when appliance/electronic stores and on-line buying websites seem to sprout up overnight and then just as quickly disappear, Plesser’s has been in business since 1919. Founded in 1919 by Sam Plesser, one of America’s oldest appliance stores is still going strong, while scores of competitors have gone out of business. Current owners, Marc Howard & Al Howard, third generation appliance men, follow the credo Sam Plesser established back in the beginning of the century, "Treat the customer with respect and offer them the best prices, products and support available.”
Written by the business, not verified by us.Plesser's Appliance (plessers.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-11.
Great service from start to finish from salesperson to installation person.
We're delighted to hear you had a positive experience from start to finish. We appreciate your kind words about our team.
Outstanding service from purchase to installation
We're thrilled to hear about your positive experience. It's wonderful to know that you were satisfied with every step of the process.
Excellent experience. I’ve used Plesser’s previously and will continue to do so.
We appreciate your kind words and are thrilled to hear you had an excellent experience. We strive to provide the best possible service, and your positive feedback is a testament to our efforts. We look forward to serving you again in the future.
Adam is such a pleasure to work with! You're lucky to have such a knowledgeable competent employee. Feel blessed and thank our lucky stars that he was our representative with Plesser's.
We are so happy to hear that you had such a positive experience with our team. We strive to provide excellent customer service and we are thrilled to know that you felt well taken care of. We will be sure to pass your kind words along to our team member.
Had to deal with a manufacturers replacement. Plesser's dealt with it on their end, in which I got the run around and an excuse of item being back ordered. After reaching out to the manufacturer myself, the item was not back ordered. Plesser's was then able to magically deliver the product the following week. After 3 months of excuses.
Got an email the night before saying it would be delivered between 7&9 am. They came at 7am sharp. I was really expecting a time somewhere around after 9. These 2 guys were fast and checked out the washer before leaving.
We're glad to hear that the delivery was prompt and that the technicians were efficient in checking your washer. Enjoy your new appliances!
I had a very good experience with my New Kitchen appliance order. My Sales person Emily DiGiovanna walked me through the process and helped advised me to pick out the best appliances for my design needs and budget , I look forward to working with Plesser’s on future orders . I would also recommend Plesser’s to my family , friends .
Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you had a great experience with our sales team and that you are happy with your new kitchen appliances. We appreciate your recommendation and look forward to serving you and your loved ones in the future.
Communication was great! Arrived Exactly ON TIME. Could not have been better. Very smooth interaction.
We are thrilled to hear about your positive experience! We strive to provide excellent communication and timely service, and it's rewarding to know we met your expectations. We appreciate your kind words and look forward to serving you again in the future.
Pete Romano was wonderful to work with. He was very knowledgeable and responsive. We needed to make some changes to our order and Pete made it so easy. I would definitely recommend Plesser’s to my friends.
We are thrilled to hear about your positive experience with Pete. It's wonderful to know that he was able to provide you with the knowledge and support you needed to make the necessary changes to your order. We strive to provide our customers with exceptional service, and we're delighted that Pete exceeded your expectations.
It has been over a month and now just getting to shipper.To rake another couple weeks. That is why I canceled my order.
The sales and implementation was smooth. The teams were very helpful and responsive. It’s my second time working with Plesser’s and will continue to in the future.
We appreciate your kind words and are thrilled to hear about your positive experience with our sales and implementation teams. We strive to provide exceptional service and are delighted that you found our team helpful and responsive. We value your continued business and look forward to working with you again in the future.
The salesman was knowlegeable and patient.
We're thrilled to hear you had a positive experience with our team. We appreciate your kind words about the salesman's knowledge and patience. We're dedicated to providing excellent customer service.
Great guys, took time with installation
We appreciate your kind words and are glad to hear you had a positive experience with our installation team.
Excellent price. Excellent customer service. Online purchases made easy.
Thank you for your kind words. We're thrilled to hear you had a positive experience with our online purchase process and customer service. We strive to make shopping easy and enjoyable for our customers.
Easy to find and order my new dishwasher, and great customer service.
We're thrilled to hear you had a positive experience with our service. We appreciate your kind words about our customer service and ease of ordering.
Eric was super helpful and patient as a salesman. He took care of every detail. Jose from the delivery company was courteous, thorough, and efficient. The whole Plessers experience was, as usual, terrific. I’m glad to do business locally.
We're so glad to hear about your positive experience! It's wonderful to know that you found our sales and delivery teams to be so helpful and efficient. We strive to make every customer interaction a positive one, and we're delighted that you continue to choose to do business locally. We appreciate your kind words and loyalty.
All 3 delivery men were courteous, knowledgeable and hardworking. They did an excellent job delivering and installing my washer and dryer, even removing and reinstalling my basement railing. They also patiently explained how to use the new units.
Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our delivery team. We strive to provide exceptional customer service and are glad that you found our team helpful, knowledgeable, and hardworking. We appreciate your feedback and will share your compliments with the team.
We have dealt with Eric C. for years. When we emailed him that we needed a new refrigerator, he asked what we were looking for. I sent him what we needed and he responded right back with a couple options and brands that fit us. We stopped in to pick and pay. A very easy process and the price as fantastic.
We appreciate your kind words and are thrilled to hear about your positive experience with Eric. It's wonderful to know that he was able to help you find the perfect refrigerator. We strive to make the process of purchasing appliances as seamless as possible, and we're glad you found it to be easy and efficient. We're committed to providing excellent customer service and competitive pricing, and we're happy to hear that we met your expectations.
Delivery was so fast
We're thrilled to hear that you were pleased with our delivery speed and had a great overall experience. Thank you for shopping at Plesser's!
His professional
Thank you for your feedback. We're so glad to hear you were happy with your appliance delivery!
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