In an age when appliance/electronic stores and on-line buying websites seem to sprout up overnight and then just as quickly disappear, Plesser’s has been in business since 1919. Founded in 1919 by Sam Plesser, one of America’s oldest appliance stores is still going strong, while scores of competitors have gone out of business. Current owners, Marc Howard & Al Howard, third generation appliance men, follow the credo Sam Plesser established back in the beginning of the century, "Treat the customer with respect and offer them the best prices, products and support available.”
Written by the business, not verified by us.
Is Plesser's Appliance legit?
Plesser's Appliance (plessers.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-11.
Perhaps the best one-stop shop for high-end appliances
I'd been shopping for high-end appliances for a complete kitchen remodel, but we had no stores nearby that offered the brands we were most interested in. Plesser's offers an extensive range of brands, very competitive pricing, and nationwide delivery services that were important to us. On the day of my order, Meghan worked with me over the phone, helping me with my final questions about a specific Thermador range and a range hood with blower and chimney options.
Reply from Plesser's Appliance2025-04-21
We truly appreciate your kind words and detailed review. It's wonderful to hear that you found our selection of high-end appliances, competitive pricing, and nationwide delivery services to be a perfect fit for your kitchen remodel. We're also thrilled that Meghan was able to provide you with the information and support you needed to make your final decisions. We strive to offer exceptional customer service, and we're glad you had a positive experience with our team.
What made it a great experience Two words Eric Cullen - professional and knowledgeable !!
Reply from Plesser's Appliance2025-04-21
We're so glad to hear you had a positive experience. We strive to provide excellent service and appreciate your kind words about Eric. His dedication to our customers is truly valued.
Both Emily and Robert from the Southampton showroom were great to work with: friendly, knowledgeable and helpful. Delivery was seamless and friendly and on time. 5 stars!
Reply from Plesser's Appliance2025-04-18
We are thrilled to hear about your positive experience! It's wonderful to know that Emily and Robert provided you with such excellent service. We strive to make every customer interaction a positive one, and we're delighted that our delivery team met your expectations.
By far the best customer service and follow up,
was informed and updated through out the whole process. Great company to deal with. Will be my go to store going forward.
Reply from Plesser's Appliance2025-04-18
We are so glad to hear that you had a positive experience with our customer service and follow-up. We strive to provide our customers with the best possible service, and we are thrilled that you found our team to be helpful and informative. We appreciate your kind words and look forward to serving you again in the future.
Plessers originally scheduled a delivery date that was 3 weeks out. I called because I do not currently have an oven and asked if an earlier date was possible. Plessers reached out to a new delivery company and now delivery is scheduled in a couple days (2 weeks earlier than the original date). Thanks!
Reply from Plesser's Appliance2025-04-16
We appreciate you taking the time to share your experience. We understand the inconvenience of waiting for a delivery, especially when you are without an oven. We are glad that our team was able to work with you to find a more suitable delivery date. We strive to provide excellent customer service and are happy to hear that we were able to meet your needs in this instance.
Best price anywhere. Free delivery. Kept me informed along the way.
Reply from Plesser's Appliance2025-04-16
We're so glad to hear you had a positive experience with our service. We strive to provide our customers with the best possible prices and delivery options, and we're happy to hear that we were able to meet your expectations.
The delivery was on time and the delivery team was very polite and knowledgeable. They were very aware of our concerns and the installation was done the way we wanted.
Reply from Plesser's Appliance2025-04-11
We're delighted to hear about your positive experience! It's wonderful to know that our delivery team was able to provide you with such a smooth and professional service. We appreciate your kind words about their politeness, knowledge, and attention to your specific needs. We strive to ensure that every customer receives a seamless and satisfying experience.
It was a pleasure to deal with Plesser's. Sales Representative Pete was very helpful. Kyle, our installer, also great. This was so much better then a big box store. The extra care and personalization was exceptional. Thank you Pete & Kyle!
Reply from Plesser's Appliance2025-04-11
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you found our sales representative and installer to be helpful and that you valued the personalized service we offer. We strive to provide exceptional customer care, and your feedback reinforces our commitment to exceeding expectations.
Delivery was very good came within the time window that was given to me
Reply from Plesser's Appliance2025-04-10
We're glad to hear that your delivery arrived within the expected timeframe. We strive to provide a smooth and timely delivery experience for all our customers.
Robert at the, fabulous!, showroom, was wonderful, helped me find exactly what I was looking for. And the scheduling and delivery were excellent. Jose, who delivered and set up the refrigerator, was amazing.
Reply from Plesser's Appliance2025-04-10
We are thrilled to hear about your positive experience! It's wonderful to know that Robert provided such excellent service and helped you find the perfect product. We're also delighted that Jose made the delivery and setup process so smooth. We strive to provide exceptional customer service at every step, and your feedback is a testament to our team's hard work.
From the moment we walked in the door at Plesser's Babylon showroom to the actual delivery - the appliance purchasing experience couldn't have gone more smoothly. We worked with Emily DiGiovanna in the showroom for product selection. She was knowledgeable, presented us with multiple options and overall pleasant to work with. The delivery team arrived on time, were efficient and careful bringing the appliances into the house. Cannot recommend Plesser's more highly!
Reply from Plesser's Appliance2025-04-10
We are so happy to hear about your positive experience with our showroom and delivery team. It sounds like you had a wonderful experience working with Emily, and we appreciate you highlighting her expertise and pleasant demeanor. We strive to provide our customers with a seamless and enjoyable experience from the moment they walk through our doors to the delivery of their new appliances. We are thrilled to hear that our team exceeded your expectations. Thank you for sharing your feedback and for choosing us for your appliance needs.
Overall, I am happy with my experience with Plessers, Eric, my sales man was very helpful. I did alot of research, other appliance stores, and Consumer Reports. Eric matched a lower price and I finalized the deal. Delivery and installation was perfect. The delivery installers were on time, careful, polite and professional.
I will return to Plessers in the future. S. Morris
Reply from Plesser's Appliance2025-04-10
Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that you were happy with your purchase and that Eric was so helpful. We strive to provide our customers with the best possible service and we're glad that our delivery and installation team met your expectations. We appreciate your business and look forward to serving you again in the future.
The salesman Gerard and Pete were knowledgeable about the product. The Delivery man Doug and his partner removed the old Sub Zero refrigerator. Installed the new Kitchen Aid. Leveled the new unit, hooked up the water line for the icemaker, modified my kitchen cabinet. Ordered me a new grill because of a small dent they found when removingfrom box. Great Mechanic
Reply from Plesser's Appliance2025-04-07
We appreciate you taking the time to share your positive experience. It's wonderful to hear that you were impressed with the knowledge and professionalism of our team, from the sales representatives to the delivery and installation crew. We strive to provide exceptional service at every step of the process, and your feedback is a testament to our team's dedication.
Jose was able to install dishwasher properly so that there was no chance of leaking.
Reply from Plesser's Appliance2025-04-07
We are thrilled to hear that Jose was able to install your dishwasher properly and ensure there were no leaks. We strive to provide our customers with the best possible service, and it is rewarding to know that Jose exceeded your expectations. Thank you for taking the time to share your positive experience.
Our salesman , Gerard was knowledgeable and friendly and just amazing! All the communication from start to finish, at the store and after was so precise! The delivery guys were amazing and careful and so professional! Everything was PERFECT! Thank you
Plesser’s team!
Reply from Plesser's Appliance2025-04-07
We are thrilled to hear about your fantastic experience! It's wonderful to know that you found our team, from the sales floor to delivery, so helpful and professional. We strive to make every customer interaction a positive one, and we're delighted that you were so pleased with the entire process. We appreciate your kind words and loyalty.
Delivery timing was in the window given. Having time updates is excellent. Workers were great at placing items where I needed them.
Reply from Plesser's Appliance2025-04-07
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent service and are glad that our delivery team met your expectations. Thank you for sharing your feedback!
Thank you for taking the time to share your experience. We are so happy to hear it was a great one. We value your business and thank you for shopping at Plesser's.
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