In an age when appliance/electronic stores and on-line buying websites seem to sprout up overnight and then just as quickly disappear, Plesser’s has been in business since 1919. Founded in 1919 by Sam Plesser, one of America’s oldest appliance stores is still going strong, while scores of competitors have gone out of business. Current owners, Marc Howard & Al Howard, third generation appliance men, follow the credo Sam Plesser established back in the beginning of the century, "Treat the customer with respect and offer them the best prices, products and support available.”
Written by the business, not verified by us.
Is Plesser's Appliance legit?
Plesser's Appliance (plessers.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-11.
Plesser’s is a rare precious gem in a world of knock-offs. The service is impeccable and each experience I have had with appliance purchase is better than the last. Thank you for your age-old commitment to excellence.
Reply from Plesser's Appliance2025-05-12
We are so grateful for your kind words! It is truly rewarding to hear that you appreciate our commitment to providing exceptional service and quality appliances. We strive to make every customer experience positive, and we are thrilled that you have consistently enjoyed your interactions with us. Thank you for choosing our company and for your continued support.
It was very easy and the person I talked to was very helpful.
Reply from Plesser's Appliance2025-05-09
We appreciate you taking the time to share your positive experience. We're glad to hear that you found the process easy and that our team member was helpful.
In stock , fast shipping, great customer service. Adam made the purchase super easy.
Reply from Plesser's Appliance2025-05-09
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer service and are glad that Adam was able to make your purchase seamless.
The online transaction went well. A few follow up phone calls required a bit of wait time but overall a good transaction.
Reply from Plesser's Appliance2025-05-09
We appreciate your feedback and are glad to hear that your online transaction went smoothly. We understand that wait times can be frustrating, and we're always working to improve our customer service. Thank you for sharing your experience.
Plessers has been an excellent appliance store for us for many years. We truly appreciate their service, competitive prices, and many products to choose from. Thank you, again, Plessers
Reply from Plesser's Appliance2025-05-08
We appreciate your kind words and are thrilled to hear that you've had a positive experience with our store for many years. We strive to provide exceptional service, competitive prices, and a wide selection of products to meet our customers' needs. Thank you for your continued support.
Changed my delivery date to a day later. Then the very next day contacted me to deliver part of my delivery to the original delivery date. Was given instructions to leave the appliance in a screened in room in the backyard. Did not leave the appliance inside the room, it was left outside on the steps. Thank goodness the weather cooperated and nothing became wet. I had to move the appliance inside myself!
The night before my delivery, I was never contacted for a delivery time!
Thank goodness the delivery people called me that very morning to give me their estimated arrival.
Plesser’s was extremely unprofessional in how they handled my purchase and delivery!
I complained to no avail, further supports my thoughts that Plesser does not care about how they treat their customers. After all this, I never even received a phone call to follow up.
The only positive in this situation was the installer was very kind, neat and professional!
Michael Erhart was great. Professional. Understood what we wanted and delivered!! Highly recommend.
Reply from Plesser's Appliance2025-05-05
We're thrilled to hear about your positive experience with Michael. We appreciate your kind words and are glad you found him to be professional and helpful. We strive to provide excellent service and are delighted that Michael met your expectations.
On line purchase went extremely well,very helpful customer service,gas range arrived on time in good condition and good delivery service .love my new range
Reply from Plesser's Appliance2025-05-05
We're thrilled to hear about your positive experience! It's wonderful to know that you had a smooth online purchase, received excellent customer service, and are happy with your new range. We appreciate your kind words and hope you enjoy your new appliance for many years to come.
This is our first time using Plessers and we were very pleased. Our salesperson, Michael Erhart, was very nice and knowledgeable. We were also happy with the drivers, only know one of them as Doug. We were also kept informed during entire process on delivery. Would use Plessers again.
Reply from Plesser's Appliance2025-05-05
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. We strive to provide excellent customer service and are glad that you found our salesperson and drivers to be helpful and knowledgeable. We're also pleased that you were kept informed throughout the delivery process. We appreciate your business and hope to see you again soon.
Seamless delivery. Courteous and efficient. Highly recommend
Reply from Plesser's Appliance2025-05-02
Thank you for your kind words. We're thrilled to hear about your positive experience. We appreciate your recommendation and are dedicated to providing excellent service.
Gerard was very personable yet professional when I called regarding a bit of confusion regarding the web pricing...Gerard was able to take my order verbally on the phone and was completed within a few minutes....most helpful ..
Reply from Plesser's Appliance2025-05-05
We appreciate you taking the time to share your positive experience. We're thrilled to hear that Gerard was able to provide you with such excellent service and resolve your confusion quickly and efficiently. We strive to provide our customers with a seamless and enjoyable experience, and we're glad that Gerard was able to exceed your expectations.
Adam Bayram, my sales rep, did a great job in processing my order. He answered all my questions precisely and completed the order in a timely manner. Plesser's always has great prices and promotions
Reply from Plesser's Appliance2025-05-01
We appreciate your kind words and are thrilled to hear about your positive experience with Adam Bayram. We strive to provide exceptional customer service and are glad that Adam was able to assist you with your order. We are also pleased that you find our prices and promotions to be competitive.
The team that delivered my Weber grill was excellent. Very accommodating and professional. Five stars.
Reply from Plesser's Appliance2025-05-02
We appreciate your kind words and are thrilled to hear about the positive experience you had with our delivery team. Their dedication to providing excellent customer service is something we strive for.
The transaction went smoothly and I was even given a discount on the protection plan without asking BUT - it's probably out of Plesser's control but I was told the range would be delivered between 4/22 and 4/28 - it was delivered late in the afternoon on 4/29. Make sure you really don't need it ASAP before you place an order.
Reply from Plesser's Appliance2025-05-02
We appreciate your feedback and understand your disappointment about the delayed delivery. While we strive to meet our estimated delivery windows, unforeseen circumstances can sometimes impact our timelines. We're glad you had a smooth transaction and received a discount. We'll continue working to improve our delivery accuracy.
The delivery men were very nice and worked very well together.
Reply from Plesser's Appliance2025-05-01
We're happy to hear that you had a positive experience with our delivery team. Their dedication to providing excellent service is something we strive for.
This was our second purchase of Cafe appliances with Emily at Plessers. She clearly answered our questions and made the purchase simple and straightforward. She was able to schedule a quick delivery for us.
Reply from Plesser's Appliance2025-05-01
We appreciate your kind words and are thrilled to hear about your positive experience with Emily. It's wonderful to know that she was able to provide you with the information and support you needed to make your purchase seamless. We strive to make our customers' experiences as easy and enjoyable as possible, and we're glad that Emily was able to deliver on that promise.
Plesser’s Appliance Gives Great Customer Satisfaction
I have bought appliances through the years from Plesser’s with positive results. I must say your sales manager Gene was outstanding this Monday when my Samsung refrigerator died. He was very knowledgeable and patient. Due to the certain specs I needed he, on the phone, completely helped me with the model and had it delivered within less than 2 days! I’d like to give a shout out to the delivery service who completed the delivery and set up the refrigerator with ease. Thank you Plesser’s!!
Reply from Plesser's Appliance2025-05-01
We truly appreciate your kind words and positive feedback. It's wonderful to hear about your positive experience with our sales manager and the delivery service. We strive to provide exceptional customer service and are thrilled that you were satisfied with the entire process, from the knowledgeable guidance you received to the prompt delivery and setup. Your satisfaction is our top priority, and we're glad to hear that we exceeded your expectations.
DREO
Costway
Electronic Express
AJ Madison
Shop Appliances
Meowant
EBLOfficial
Tineco Intelligent Technology Co., Ltd.