In an age when appliance/electronic stores and on-line buying websites seem to sprout up overnight and then just as quickly disappear, Plesser’s has been in business since 1919. Founded in 1919 by Sam Plesser, one of America’s oldest appliance stores is still going strong, while scores of competitors have gone out of business. Current owners, Marc Howard & Al Howard, third generation appliance men, follow the credo Sam Plesser established back in the beginning of the century, "Treat the customer with respect and offer them the best prices, products and support available.”
Written by the business, not verified by us.Plesser's Appliance (plessers.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-11.
I order my washer and dryer on Tuesday, and it was delivered and installed by Friday
We're happy to hear that your washer and dryer were delivered and installed so quickly! Thank you for your positive feedback.
Meghan made the purchasing experience super easy, covering all the details on delivering an expensive refrigerator to Colorado from New York.
We're glad the purchasing experience was super easy and all the details were covered for delivering your refrigerator. Thanks for your feedback!
Adam was very helpful with great advice when we were shopping for a new kitchen range. He was knowledgeable and was able to answer all our questions.
We're happy to hear that you found our advice helpful when shopping for your new kitchen range. We appreciate you taking the time to share your positive experience.
Very straight forward and detailed transaction.
We appreciate you taking the time to share your feedback. We're happy to hear that your transaction was detailed and you had a great experience.
Their website showed washer and dryer as in stock. We are 7 weeks in and they just now shipped. Communication was nonexistent unless I reached out to them. I asked for a credit for the install or some sort of discount for the delay and hassle and they flat out said no. I asked several times to speak to a manager. I was told one would call me back but they have not. I just got an email back saying when it would ship. Very frusturating customer service experience and I would not order from them again based on their lack of owership of a bad situation and the lack of being able to speak with a manager when I had an issue.
Very professional crew, on time and thorough
We appreciate you taking the time to share your positive experience! We're glad our crew was professional and thorough. Thank you again for shopping at Plesser's!
We're glad you had a great experience! Thanks for shopping at Plesser's.
We appreciate your kind words and are glad you're happy. Thank you for shopping at Plesser's!
Great job! From sales with Emily who’s pleasant and very informative to the delivery guys.. Overall wonderful experience! Excel at customer service!
We're happy to hear that you had a wonderful experience. We appreciate your positive feedback regarding our team's service!
Kyle, the delivery tech, was very nice, knowledgeable and professional. He made the delivery and installation of 2 appliances a breeze!
We're thrilled to hear about your positive experience! We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and are happy to know that Kyle exceeded your expectations.
Doug and the other delivery man were timely and polite. They were knowledgeable and took the old grill away
We appreciate your kind words about Doug and the delivery team. We're glad to hear they were timely, polite, and knowledgeable. We strive to provide excellent customer service, and we're happy to know that our team met your expectations.
Good appliances and prices.Delivered when expected.
Thank you for your kind review! We're thrilled to hear you were happy with our appliances, pricing, and delivery.
The salesman was knowledgeable, extremely helpful and very personable. Made the experience of purchases our dish washer very easy. The delivery was exactly on time. We were kept informed from the beginning (loading the dishwasher on the truck) to the time of delivery.
Thank you for your kind words! We're so pleased to hear that you had a positive experience with our team. We strive to make every customer interaction a smooth and enjoyable one, from the initial consultation to delivery. We appreciate your feedback and are glad you were satisfied with the entire process.
Setting up delivery was easy. Team arrived on time with great communication. Very professional install and pleasant guys. Clean and neat! Pleased.
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide exceptional service and are glad our team exceeded your expectations. Thank you for choosing us and for sharing your feedback.
Jose and his partner arrived ON TIME! They unloaded my washer and brought it in carefully but quickly without banging into any walls. They were courteous and prompt and even moved our dryer to the garage as a courtesy. All in less than a half hour! This is the kind of service I appreciate but don’t receive much nowadays. Thank you Jose and partner! Job well done!!
We're thrilled to hear about your positive experience! It's wonderful to know that Jose and his partner provided such excellent service. We strive to deliver efficient and courteous service, and we're glad they exceeded your expectations. We appreciate your kind words and will share your feedback with the team.
Sales person Meg was professional and helpful. She answered all our questions and did her best to give us the best price and delivery date. The Delivery service as well as the delivery itself was on time and well done. A pleasant experience. Love my new Fridgidare Range !
We are so happy to hear about your positive experience! It's wonderful to know that you found our sales associate to be professional and helpful. We strive to make every customer interaction a positive one, and we're delighted that you found your experience with our delivery team to be equally exceptional. We appreciate your kind words and hope you enjoy your new range.
Kyle is very professional and friendly at the same time.
We're so glad to hear that you had a positive experience with Kyle. We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and it's wonderful to know that Kyle embodies that commitment.
Plesser's has always provided me with great appliances, pricing and warranties. I also want to highlight my sales representative Eugene Coughlin. He is one of the most knowledgeable and pleasant professionals I have ever worked with.
Excellent prices, selection, customer service
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