Great customer service
Part was late at no fault of theirs. Didn’t need after that long. They refunded me immediately. Great company.
About Plumbers Stock
Data updated- Website
- plumbersstock.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 0% (0/7)
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About this business
PlumbersStock.com was founded with the vision of providing top quality plumbing parts and brands at wholesale prices to customers around the world. PlumbersStock was created and is backed by a multi-million dollar family-owned and operated wholesale company with decades of experience in the Plumbing, HVAC, and Irrigation industry. With our first plumbing supply store established over 20 years ago, we are full of experience and we strive to be the best in the business. Now we can offer our excellent plumbing parts online, allowing us to supply the entire United States. We are here to provide you with the knowledge, products, prices, and support usually reserved only for contractors and service professionals.
Is Plumbers Stock legit?
Plumbers Stock (plumbersstock.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally helpful, professional, and courteous when managing various inquiries and purchases. Many buyers appreciate the seamless ordering process, competitive pricing, and the prompt assistance provided when tracking shipments or selecting replacement parts. However, some customers also noted unexpected delays in shipping times or difficulties regarding parts availability and backorders. A few reviewers experienced prolonged waiting periods, unreturned voicemails, or occasionally received items that were unfortunately damaged or used upon arrival. These individuals found the overall delivery process frustrating due to the lack of timely communication.
Auto-generated from all reviews of this business. For reference only.What people say
Christy V. was great. She was great to work with and answered all of my questions and concerns.
Customer service was good
Had everything I needed. Christy was great to deal with.
John responded to my question and…
John responded to my question and provided a tracking link
Cristy was very helpful
Cristy was very helpful in resolving my order, id’ing and ordering a substitute part while keeping me informed.
Good attention to customer care.
My card on file had an issue
My card on file had an issue. They followed up promptly with an email and a phone call to resolve the issue. Christy was very helpful and able to answer all my questions.
Christy is amazing!
Christy was very helpful when I inadvertently typed in an incorrect credit card number. She was understanding and was quick to respond so I could get my order in a timely manner.
I entered an incorrect expiration date…
I entered an incorrect expiration date on my credit card; I was notified by Christy V that my card was declined. The items ordered are drastically needed and the fact that your customer service team reached out was amazing. I think your customer service is exceptional!
Since my original review I found…
Since my original review I found outthat Plumbers stock charged me $26 for sending back the wrong batteries they had sent me. You can imagine how happy that made me.
Christy was very helpful and quick to…
Christy was very helpful and quick to respond!
I had an absolute great experience with…
I had an absolute great experience with the company. Even when the hose I bought didn’t work because didn’t fit (my fault for not verify the part no.) they allow me to return the item without much issue. The personalize treatment of Luna really did the difference. I wish there would be more people like her on customer support instead all these new AI fake support system. Thank you a lot Luna.
Luna went the extra mile to help me out…
Luna went the extra mile to help me out , was very happy with the service
Chad got me taken care of
Thank you Jered for your help
Thank you Jered for your help. You have been very professional and curtieous.
Chad was wonderful
Chad was wonderful! He took my correct credit card information in a timely and friendly fashion!
Last minute huge jump in shipping cost.
I made an order for a new toilet. My shipping address is in Hawaii and the added shipping cost presumably incorporated that fact. After a weeks when it was about to ship and a day after they charged my credit card for the order. I receive and email requesting and additional $400 to ship the order. I cancelled it and am now waiting for a refund. Hawaii has been a state since 1959. You would think mainland companies would figure out how much it takes to ship things here. I made this purchase from plumberstock, in part, due to their competitive shipping fee. Now I'm delayed several weeks, back to square one. Very disappointed.
Frances was very helpful with my…
Frances was very helpful with my service. I didn't have the information with me but he was able to pull it up on his side. He also helped me determine how to return my item... and item that is in perfect working order, I had just ordered the wrong thing. I appreciated his understanding and politeness.
Great prices, terrific staff, lousy paywall.
Best prices anywhere for Mustee sinks and Moen faucets -- the reason I decided to purchase from PlumbersStock. However, and consistent with other reviewers' complaints, online purchasing was a headache...and ultimately impossible. I tried two times to purchase online, and Frances responded quickly each time to verify that no purchase had occurred. Ultimately, I placed the order via telephone call and John was courteous, helpful, and prompt -- essentially filling out the same online-paywall form that I had used -- unsuccessfully. PlumbersStock, dump that current third-wall vendor. You're likely losing business because of the ridiculous snags/delays.
Chad was very responsive on my order
Chad was very responsive on my order, great place
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