Poplin is the smart way to do laundry. The first and only nationwide professional laundry service. Professionally washed, flawlessly dried, expertly folded, and returned to you the very next day. Only $1/pound. Includes free pickup and delivery. It was the task that wouldn't go away. Now with Poplin, you tap the app and it's done.
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Is Poplin legit?
Poplin (poplin.co) has a 4.8 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Product, Quality. Last updated 2026-08-24.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the laundry service is incredibly convenient, helping busy parents, seniors, and working individuals save a substantial amount of valuable time every single week. People truly love how professionally their garments are washed, folded impeccably with great attention to detail, and returned looking like a retail display.
Though some customers experienced issues, noting missing belongings or clothes returned damaged, discolored, and carrying unpleasant odors. A few reviewers also highlighted frustrating delivery delays, extended hold times for items, and feeling deeply dissatisfied with the overall handling of their possessions.
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Haley was very helpful with my friend's laundry. Since the building is only open certain hours for pickup and delivery, it's very important that the LaundryPro follows specific directions. Haley was very easy to communicate with and got the job done in a timely matter, which relieved my worries.
My laundry pro Beverly was amazing. She honors requests with regard to folding and hanging clothes. She's thoughtful enough to place unmatched socks in a baggie and mates all other socks. She is open with communication and if she has a question with regard how to wash something, she does reach out! It's the little things that count! And the delivery is always on time! She's great!!!
I've used this wash-and-fold pickup service twice while I've been sick, and it's made a huge difference. Scheduling through the app was simple and convenient both times. My laundry came back clean, fresh, and neatly folded. The whole process was easy, reliable, and took a lot of stress off my plate. I'd definitely recommend it if you're looking for a convenient laundry service. #PoplinChangedMyLife
I was happy to find out there was a laundry pickup and delivery service. I use a walker and it's hard to go to a laundromat. So when I found out about poplin I was grateful as you could imagine.
Being a disabled person I'm unable to do my own laundry. I have been using Poplin for a few years now as it's very difficult to find someone to volunteer to do my laundry. Poplin does a great job. My laundry is always folded professionally and smells great!
Love using poplin, it’s so easy seamless, works for the working family, and the laundry expert is always so careful with our clothes. #poplinchangedmylife
- Laisa Perez
Poplin is the best thing to ever become a part of my life. It has been a time saver, a benefit to my mental health and generally made life a lot easier. We love our Laundry Pro and she is a regular part of our life now. Everyone in the family loves her, including our pets
I’ve been using Poplin for the past six months because my building doesn’t have laundry facilities, and it has made my life so much easier. The service is convenient, reliable, and saves me so much time. My clothes are always returned clean, neatly folded, and ready to put away. I’m very happy with the experience and would definitely recommend Poplin to anyone who doesn’t have easy access to laundry! #PoplinChangedMyLife
I love the service provided by Poplin, especially with Razia. She is taking care of my laundries and did a great work on them. I will definitely recommend her to you all.
Fast, reliable service that takes a load off my plate! Laundry pros are courteous, communicative, and take pride in their work #PoplinChangedMyLife
Brittany Chao
Poplin has given me so much time back in my life to spend time with my kids or do other things that I need to get done around the house. Every pro who I have been matched with is wonderful!
Incredible service. Picked up right from my doorstep and delivered back the very next day smelling fresh and looking incredibly neat. The app is super user-friendly and the whole process takes all the stress out of doing laundry.
Poplin has officially become the unsung superhero of my chaotic life!! Poplin saving lives one Load at a time!!
Cat vomit? ✔️
Mystery work grossness? ✔️
New England humidity turning clean laundry into a science experiment? ✔️
Working on-call means I never know when a “quick shift” will become an all-day adventure putting out management fires. The last thing I need is to have to unpack and take with me a basket full of washing of soggy, soapy clothes because another emergency popped up.
Instead, I come home exhausted to perfectly folded, fresh-smelling laundry waiting on my porch like a little gift from the Laundry Fairy. It’s honestly one of the greatest feelings after a day when my energy meter is running on fumes. I have take-out and no desire to cook already so laundry would smell like a wet dog by the next day!
Poplin somehow lets me live my best bougie life on a very un-bougie paycheck. I feel like the kind of person who has “their own laundry service,” when in reality I’m just trying to survive adulthood with clean underwear and work clothing.
If you’re constantly juggling work, life, pets, and general chaos, this service is worth every penny. It’s not just laundry, it’s buying back a little peace of mind, and that’s priceless. Having a moment to not have another pending task is such a relief on a precious day off when I hardly have enough time to enjoy life already! Time with those we love is something we can never get back, we are all on borrowed time. Enjoy those you love! Send out the laundry! Go have date night!!! #PoplinChangedMyLife
#mensmentalhealthmatters
#PoplinChangedMyLife
1.No lost socks. They returned matched.
2.Can't blame my gaining weight, clothes didn't shrink.
3.Must renew gym membership, no more heavy lifting.
4.I can watch movies now instead of watching my clothes tumble dry.
5.I can sing Cindy Lauper's True Colors. No fading or white turning pink.
6.No pain from stains they removed.
7.What a treat...folded underwear. Who does that?
8.It's a magic act. Dirty clothes go out, Fresh, clean folded clothes come back!
9.I'm hooked.
#PopLinChangedMyLife- CHRIS GILLIAM
Was excited to try service. Had packed my laundry for me to go wash then downloaded the app. I had 1 large black trash bag full no blankets. I asked a friend who works with them if i needed to list my jacket/coat as a blanket because of size. She said no. So excited my laundry is left on the porch. My person was Hector S. I checked app to see what total is ect at one point the weight was like 40+pounds but when i got billed and laundry back I figured it must be right since it was now 38pounds. Wasnt home when Hector deliver but i did tip him $10 right away. When i got home i put laundry in house 4 small bags... about 30min later i was wondering how he got that big jacket in one of them bags.... needless to say my jacket is missing and i tipped to have him either steal or misplace my jacket.