For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Travel & Vacation

PremiumFlights

Claimed

200 reviews

4.9200 reviews
Write a review

About PremiumFlights

Data updated
Website
premiumflights.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
50% (3/6)
Do you own PremiumFlights? Claim this profile for free and start replying to reviews.

About this business

PremiumFlights.com is a specialist flight-booking service offering exclusive Business and First Class fares worldwide, with savings of up to 55% off standard rates. Through direct partnerships with leading carriers—including Emirates, Lufthansa and Qatar Airways—it provides access to discounted tickets not available on public websites. A dedicated travel expert handles every step—from personalized itinerary sourcing and booking to in‑trip support—ensuring a seamless, stress‑free experience. Perfect for travelers seeking premium comfort at unbeatable prices.

Written by the business, not verified by us.

Is PremiumFlights legit?

PremiumFlights (premiumflights.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and professional throughout the entire planning process, ensuring every detail is perfectly managed. People also appreciate the remarkably smooth booking process and great prices that save them significant money on business class flights and travel arrangements. However, some customers also noted unexpected price increases, additional fees, and sudden cost adjustments during the final stages of booking. A few reviewers experienced difficulties with subsequent service, communication breakdowns, and feeling dissatisfied with the overall handling after the initial transaction.

Auto-generated from all reviews of this business. For reference only.

What people say

M
MargotUnited States · 1 review · Experienced 2026-05-11 ·

Jennifer the travel expert made my…experience meaningful and exciting. She is what I term the engine that could in travel.

Jennifer the travel expert made my experience valuable and satisfactory. She is througher, well informed, curtious, personable, and respectful and willing to go as far in her research to make the experience for the prospective passenger worth it. The booking process, the work she put into making my budget work, her service was impeccable.

Reply from PremiumFlights2026-05-18

Thank you for your wonderful feedback! We’re delighted to hear Jennifer provided such thorough, knowledgeable, and courteous support throughout your booking experience. It’s wonderful to know her dedication, research, and attention to your budget helped make the process valuable and satisfying for you. We truly appreciate your trust and look forward to assisting you on your future travels!

M
MichaeldAustralia · 1 review · Experienced 2026-05-07 ·

Tom Anderson

Tom Anderson. Tom listened to what our travel preferences are, worked hard to meet our requirements and delivered! Well done and thank you.

Reply from PremiumFlights2026-05-18

Thank you for your wonderful feedback! We’re delighted to hear Tom carefully listened to your travel preferences, worked hard to meet your requirements, and delivered a great experience. We truly appreciate your trust and look forward to assisting you on your future travels!

T
TeresaUnited States · 3 reviews · Experienced 2026-05-07 ·

Zayn was fabulous

Zayn was fabulous! He answered every question and made the whole process so easy . Worked hard to get me a great price. I will definitely use him again! Tops!!

Reply from PremiumFlights2026-05-11

Thank you for your wonderful feedback! We’re thrilled to hear Zayn made the process easy, answered all your questions, and worked hard to secure a great price for you. We truly appreciate your trust and look forward to assisting you again on your future travels!

C
CatherineUnited States · 1 review · Experienced 2026-05-01 ·

Elton Ross really helped me out

Elton Ross arranged to join my travel plans to my friends' plans, so that we could travel together. He made the experience easy and quick, and secured a good fare.

Reply from PremiumFlights2026-05-11

Thank you for your wonderful feedback! We’re delighted to hear Elton Ross made it easy to coordinate your travel plans with your friends and helped secure a great fare for your trip. We truly appreciate your trust and look forward to assisting you on your future travels!

M
Michael PixomatisUnited States · 1 review · Experienced 2026-05-07 ·

Tom was so informative and patient with…

Tom was so informative and patient with us. He went the extra mile to make sure we were able to set up the flights we needed with the amenities we wanted. We will definitely use this company to book future flights.

Reply from PremiumFlights2026-05-11

Thank you for your wonderful feedback! We’re delighted to hear Tom provided informative, patient, and dedicated support while helping you arrange the flights and amenities you wanted. We truly appreciate your trust and look forward to assisting you again on your future travels!

J
Jeffrey BetelnutUnited States · 2 reviews · Experienced 2026-05-07 ·

I would like to highly commend Denver H…

I would like to highly commend Denver H for his tireless assistance and conscientious assistance in helping me find flights. He is thorough and very attentive and comes across very professionally upholding excellence in his interpersonal skills. Denver H is a great asset and employee for Premium Flights and I will call on him when I need assistance for additional international travel in the future. Kudos to Denver H for his great service in the Premium Flights company! -Jeffrey A

Reply from PremiumFlights2026-05-09

Thank you so much, Jeffrey, for your thoughtful and detailed feedback! We’re delighted to hear Denver H provided such thorough, attentive, and professional support while assisting with your travel plans. Your kind words about his dedication and interpersonal skills truly mean a lot. We sincerely appreciate your trust in Premium Flights and look forward to assisting you again with your future international travels!

D
Diane JensenUnited States · 3 reviews · Experienced 2026-05-05 ·

Bill Jace Primeflights Travel Expert

I had the good fortune to work with Bill Jace to secure a flight from Atlanta, Ga to Copenhagen, DK. From the first moment we made contact, I felt secure and confident having Bill help me. This is the first time I scheduled such a flight on my own, as my recently deceased son, always made such arrangements for me. Bill was professional and patient with my endless questions, which he always answered promptly. He found the perfect flight at an amazing price, meeting all my qualifications. With his guidance, the actual process of purchasing ticket and completing all necessary steps was relatively easy. Did I mention he was so patient. As a finely mature woman, it took me much longer to complete all the on line processes. I highly reccomend Bill to find the best flight at best price for all his clients.

Reply from PremiumFlights2026-05-09

Thank you so much for sharing your experience. We’re truly honored that Bill Jace was able to provide such supportive and patient assistance during this important trip for you. It’s wonderful to hear he helped make the process feel comfortable and manageable while finding the right flight at a great value. Your kind words about his professionalism, patience, and guidance mean a great deal. We sincerely appreciate your recommendation and wish you safe and pleasant travels to Copenhagen.

Gary EdwardsUnited States · 1 review · Experienced 2026-05-07 ·

Tanya was very professional and very…

Tanya was very professional and very helpful. Took the time to find numerous options.

Reply from PremiumFlights2026-05-09

Thank you for your wonderful feedback! We’re delighted to hear Tanya was professional, helpful, and took the time to explore numerous options for your travel needs. We truly appreciate your trust and look forward to assisting you on your future travels!

Brigit CraigUnited States · 1 review · Experienced 2026-05-06 ·

Daniel D was excellent!

Daniel D was excellent!! I will be using this service again!!

Reply from PremiumFlights2026-05-07

Thank you for your wonderful feedback! We’re thrilled to hear Daniel D provided an excellent experience for you. We truly appreciate your trust and look forward to assisting you again on your future travels!

Cem CanelUnited States · 2 reviews · Experienced 2026-05-07 ·

Dan was very courteous and helpful…

Dan was very courteous and helpful throughout the booking process and when making itinerary changes.

Reply from PremiumFlights2026-05-07

Thank you for your wonderful feedback! We’re delighted to hear Dan provided courteous and helpful support throughout your booking process and itinerary changes. We truly appreciate your trust and look forward to assisting you on your future travels!

Z
Zarine BatliwallaUnited States · 5 reviews · Experienced 2026-05-01 ·

We had a stress free experience with…

We had a stress free experience with Bill Jace. He helped us secure tickets on the airline we wanted and worked patiently through all our needs. We will use him again. Thanks Bill.

Reply from PremiumFlights2026-05-07

Thank you for your wonderful feedback! We’re delighted to hear Bill Jace provided a smooth and stress-free booking experience while patiently helping you secure the flights you wanted. We truly appreciate your trust and look forward to assisting you again on your future travels!

S
Sachendra DassUnited States · 1 review · Experienced 2026-05-04 ·

I had an excellent experience with…

I had an excellent experience with Monica at Premium Travels. She answered all of my questions thoroughly and was very professional throughout the entire process. Her customer service was outstanding, and she made everything easy and stress-free. I look forward to doing more business with them in the future. I would highly recommend this company to anyone looking for honest, reliable, and friendly service.

Reply from PremiumFlights2026-05-07

Thank you for your wonderful feedback! We’re delighted to hear Monica provided thorough, professional, and outstanding customer service while making your experience easy and stress-free. We truly appreciate your recommendation and look forward to assisting you again on your future travels!

T
TbabaUnited States · 4 reviews · Experienced 2026-05-04 ·

Great job Khalifa

Great job Khalifa, I appreciate all the support

Reply from PremiumFlights2026-05-07

Thank you for your wonderful feedback! We’re glad to hear Khalifa provided great support and made your experience a positive one. We truly appreciate your trust and look forward to assisting you on your future travels!

N
Nic LUnited States · 1 review · Experienced 2026-05-02 ·

A thought from a first timer

Just booked a trip with Nick K and found the experience quite gratifying. Nick is conscientious and persistent and got me a decent deal. It’s my first time using a travel agency like this and thus far am very satisfied.

Reply from PremiumFlights2026-05-07

Thank you for your wonderful feedback! We’re delighted to hear Nick K provided a conscientious and persistent effort to secure a good deal for your trip, especially as this was your first experience with a travel agency like this. We truly appreciate your trust and are glad to know you’re satisfied so far. We look forward to assisting you on your future travels!

Tommy SemlerUnited States · 1 review · Experienced 2026-04-24 ·

Noah was great to work with

Noah was great to work with. He is very knowledgeable and proactive, and provides excellent service. I will use him for all of my travel needs going forward.

Reply from PremiumFlights2026-05-07

Thank you for your wonderful feedback! We’re delighted to hear Noah provided knowledgeable, proactive, and excellent service throughout your booking experience. We truly appreciate your trust and look forward to assisting you with all your future travel needs!

L
LeonardUnited States · 3 reviews · Experienced 2026-03-15 ·

Excellent communication and follow up.

Reply from PremiumFlights2026-05-04

Thank you for your wonderful feedback! We’re glad to hear you experienced excellent communication and follow-up. We truly appreciate your trust and look forward to assisting you on your future travels!

G
GregUnited States · 1 review · Experienced 2026-05-01 ·

Had a great experience with Gizelle

Had a great experience with Gizelle. She was very attentive and got me a good price to Europe.

Reply from PremiumFlights2026-05-07

Thank you for your wonderful feedback! We’re delighted to hear Gizelle was attentive and able to secure you a great price for your trip to Europe. We truly appreciate your trust and look forward to assisting you on your future travels!

Angela GarrettUnited States · 1 review · Experienced 2026-04-09 ·

Alexa Bell was very professional and…

Alexa Bell was very professional and helpful with guiding me with my airline and hotel reservations. Four of us are traveling and she was patient, thoughtful and understood our needs. Without her help, we would’ve been at the wrong airport at the wrong time. Thank you Alexa Angela Garrett

Reply from PremiumFlights2026-05-04

Thank you for your wonderful feedback! We’re delighted to hear Alexa Bell provided professional, patient, and thoughtful support while guiding your group through both airline and hotel reservations. It’s great to know her attention to detail helped you avoid potential issues and kept everything on track. We truly appreciate your trust and look forward to assisting you on your future travels!

Scott BarŦonUnited States · 1 review · Experienced 2026-04-29 ·

I followed Elton Ross from another…

I followed Elton Ross from another company. He has always been attentive and found the best deal and connections for my travel. Premium Flights is now my new go to. I have referred several clients here now.

Reply from PremiumFlights2026-05-04

Thank you for your wonderful feedback! We’re delighted to hear Elton Ross has consistently provided attentive service and helped you secure the best deals and connections for your travels. It means a lot that you’ve chosen Premium Flights as your go-to and have referred others as well. We truly appreciate your trust and look forward to assisting you and your clients on future trips!

jigishu dhabuwalaUnited States · 2 reviews · Experienced 2026-04-14 ·

Harvey is one of the best there is

Harvey is one of the best there is. I am a physician and have worked with a lot of airline booking specialists and finally I can confidently say that I have someone who is perfect and works day in and out putting my interests first. He worked tirelessly to find me the right deal and exceeded my expectations. I have already recommended him to family and friends. Keep up the good work.

Reply from PremiumFlights2026-05-04

Thank you for your wonderful feedback! We’re truly honored by your kind words and delighted to hear Harvey provided such dedicated, attentive, and results-driven support. It’s great to know he exceeded your expectations and earned your trust. We sincerely appreciate your recommendation and look forward to assisting you, your family, and your friends on your future travels!

People also looked at