PremiumFlights.com is a specialist flight-booking service offering exclusive Business and First Class fares worldwide, with savings of up to 55% off standard rates. Through direct partnerships with leading carriers—including Emirates, Lufthansa and Qatar Airways—it provides access to discounted tickets not available on public websites. A dedicated travel expert handles every step—from personalized itinerary sourcing and booking to in‑trip support—ensuring a seamless, stress‑free experience. Perfect for travelers seeking premium comfort at unbeatable prices.
Written by the business, not verified by us.
Is PremiumFlights legit?
PremiumFlights (premiumflights.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and professional throughout the entire planning process, ensuring every detail is perfectly managed. People also appreciate the remarkably smooth booking process and great prices that save them significant money on business class flights and travel arrangements.
However, some customers also noted unexpected price increases, additional fees, and sudden cost adjustments during the final stages of booking. A few reviewers experienced difficulties with subsequent service, communication breakdowns, and feeling dissatisfied with the overall handling after the initial transaction.
Auto-generated from all reviews of this business. For reference only.
What people say
M
Mike ToaderUnited States · 2 reviews · Experienced 2026-06-04 ·
★★★★★
Gizelle provided exceptional service…
Gizelle provided exceptional service from start to finish. She is professional, responsive, and genuinely invested in finding the best travel options. Her attention to detail and willingness to help made the entire process easy and stress-free. I highly recommend them to anyone looking for reliable and knowledgeable travel assistance. Thank you for all your help!
Reply from PremiumFlights2026-06-10
Thank you for your wonderful feedback! We’re delighted to hear Gizelle provided exceptional service from start to finish. It’s great to know her professionalism, responsiveness, attention to detail, and dedication to finding the best travel options made the entire process easy and stress-free. We truly appreciate your recommendation and your trust in our service. Thank you for choosing Premium Flights, and we look forward to assisting you on your future travels!
I will definitely recommend Giselle Moreno,our travel agent to my friends and family. She’s very helpful, patient, knowledgeable and friendly.
She works hard to find us a great deal, she definitely knows how to listen in regards to time, dates, destination and layover we prefer.
She’s not very pushy which is why we definitely used her services again. This is our first time using a travel agency, we usually do it on our own. She communicated constantly if there’s anything that we need to change, the booking process went smoothly also. We definitely going to use Premium flights in our future travel. Thank you Giselle!!!
Reply from PremiumFlights2026-06-04
Thank you for your wonderful feedback! We’re delighted to hear Giselle Moreno provided such helpful, patient, and knowledgeable service throughout your travel planning experience. It’s great to know she listened carefully to your preferences, worked hard to find a great deal, and maintained excellent communication while making the booking process smooth and stress-free. We truly appreciate your recommendation and your trust in Premium Flights. We look forward to assisting you and your family on your future travels!
C
Chelon StanzelUnited States · 1 review · Experienced 2026-06-03 ·
★★★★★
Elton Ross was extremely helpful.
Elton Ross was patient and understanding of my concerns and helped me to find the best possible solution for my circumstances.
Reply from PremiumFlights2026-06-10
Thank you for your wonderful feedback! We’re delighted to hear Elton Ross was patient, understanding, and attentive to your concerns while helping you find the best possible solution for your travel needs. We truly appreciate your trust and look forward to assisting you on your future travels!
Sherif IbrahimUnited States · 2 reviews · Experienced 2026-06-02 ·
★★★★★
Mr Jacobson
Mr. Jacobson was amazing. He helped me navigate the treacherous situation and I was going to be in with JetBlue. I appreciate all his help continuously calling and making sure that I’m OK.
Reply from PremiumFlights2026-06-04
Thank you for your wonderful feedback! We’re delighted to hear Mr. Jacobson provided such amazing support during a challenging travel situation. It’s wonderful to know he went above and beyond by staying in touch, checking on you, and helping you navigate the process with care and dedication. We truly appreciate your trust and look forward to assisting you on your future travels!
S
ShelleyUnited States · 1 review · Experienced 2026-05-23 ·
★★★★★
Mr Jordan
Excellent customer service
Reply from PremiumFlights2026-06-04
Thank you for your wonderful feedback! We’re delighted to hear Jordan provided excellent customer service. We truly appreciate your trust and look forward to assisting you on your future travels!
Art L ELUnited States · 3 reviews · Experienced 2026-05-30 ·
★★★★★
My agent William G displayed excellent…
My agent William G displayed excellent customer service. I felt I can trust him to ensure that I secured good business class tickets for my family.
Reply from PremiumFlights2026-06-04
Thank you for your wonderful feedback! We’re delighted to hear William G provided excellent customer service and earned your trust while helping secure great business class tickets for your family. We truly appreciate your confidence in our service and look forward to assisting you on your future travels!
Scott OlsonFrance · 1 review · Experienced 2026-05-30 ·
★★★★★
Tanya was amazing
Tanya was amazing. We are a bunch of time zones apart and I’m running around Europe following a band yet she always seemed to be there when I needed her. She is top notch.
Reply from PremiumFlights2026-06-04
Thank you for your wonderful feedback! We’re thrilled to hear Tanya provided such exceptional support throughout your travels. It’s great to know that despite the distance and time zone differences, she was always there when you needed assistance. We truly appreciate your kind words and are delighted that Tanya made your travel experience smooth and stress-free. Thank you for your trust, and we look forward to assisting you on your future adventures!
Rebecca EsterasUnited States · 4 reviews · Experienced 2026-05-28 ·
★★★★★
I have now established a great working…
I have now established a great working relationship with you (Gizelle Moreno) as an experienced travel coordinator. This is the third time you have helped me secure the most affordable and acceptable airfare, and I truly appreciate your assistance.
For anyone still struggling to find the best travel options, I will certainly recommend they remember the name Gizelle Moreno.
Rebecca C.
Reply from PremiumFlights2026-06-04
Thank you for your wonderful feedback! We’re delighted to hear Gizelle Moreno has consistently helped you find affordable and suitable airfare. We truly appreciate your continued trust and recommendation, and we look forward to assisting you on your future travels!
C
Cristina IvanUnited States · 4 reviews · Experienced 2026-05-25 ·
★★★★★
Exceptional service from Katie
My experience with Katie has been nothing short of extraordinary. She is exceptionally knowledgeable, endlessly kind, and always ready to go to any length to make travel easy and stress‑free. Whether it’s finding the right hours, securing the best prices, or navigating delays and cancellations, Katie always has the right answer and the perfect solution.
I love the warmth of her voice and the genuine kindness she brings to every interaction. With Katie, you never feel alone in the travel process — you feel supported, understood, and cared for. She transforms every journey into a smooth and reassuring experience.
I am deeply grateful for her dedication and professionalism. She is a rare gem in the world of travel services.
Reply from PremiumFlights2026-06-04
Thank you for your wonderful feedback! We’re thrilled to hear Katie has provided such an extraordinary experience through her knowledge, kindness, and dedication. It’s wonderful to know she has consistently made your travel planning smooth, stress-free, and reassuring while always finding the best solutions for your needs. We truly appreciate your kind words and recognition of her professionalism. Thank you for your trust, and we look forward to assisting you on many more future journeys!
Chuck, my agent, was a great pleasure to work with. He’s incredibly kind and patient, waiting patiently to check my flights. I probably gave him about 20 different options to review for me. I highly recommend him.
Reply from PremiumFlights2026-06-04
Thank you for your wonderful feedback! We’re delighted to hear Chuck was such a pleasure to work with and provided kind, patient, and attentive service throughout your flight search. It’s great to know he took the time to review all your options and help you find the best fit for your needs. We truly appreciate your recommendation and look forward to assisting you on your future travels!
E
EliseUnited States · 4 reviews · Experienced 2026-05-13 ·
★★★★★
I was very pleased with the service I received
I was very pleased with the service I received.
Katie worked with me for several days to find the right flights at the best cost for me. She was patient and smart and I really appreciated her work in my behalf.
Reply from PremiumFlights2026-06-04
Thank you for your wonderful feedback! We’re delighted to hear Katie provided such patient, thoughtful, and dedicated assistance while helping you find the right flights at the best value. We truly appreciate your kind words and are glad her hard work made a positive difference in your experience. We look forward to assisting you on your future travels!
l
lauraUnited States · 1 review · Experienced 2026-05-29 ·
★★★★★
Travel planning made easy
I had an excellent experience with Premium Flights from start to finish. William was professional,responsive,and attentive to every detail of our trip. He helped plan a seamless itinerary, provided clear communication throughout the process
Reply from PremiumFlights2026-06-04
Thank you for your wonderful feedback! We’re delighted to hear William provided professional, responsive, and attentive service throughout your booking experience. It’s great to know he helped create a seamless itinerary and kept you informed with clear communication every step of the way. We truly appreciate your trust and look forward to assisting you on your future travels!
Joe JacksonUnited States · 3 reviews · Experienced 2026-05-27 ·
★★★★★
Kate Is Awesome!
Kate, is awesome! She found the perfect itineraries for my travel plans. I will be making my future travel plans through Premium Flights with Kate.
Reply from PremiumFlights2026-06-04
Thank you for your wonderful feedback! We’re thrilled to hear Kate was able to find the perfect itineraries for your travel plans. It’s wonderful to know she made such a positive impression that you plan to work with her again in the future. We truly appreciate your trust and look forward to assisting you on your upcoming travels!
T
Terence BurtonUnited States · 3 reviews · Experienced 2026-05-28 ·
★★★★★
Had a fantastic lady by the name of…
Had a fantastic lady by the name of Layla Whitmore, she really knew her stuff and guided me through every section of my big booking, following it up with all printable documention. She has also gone on to answer all further questions we had, she is obviously a very experienced representative and I’m sure a great asset to the company.
Reply from PremiumFlights2026-06-04
Thank you for your wonderful feedback! We’re delighted to hear Layla Whitmore provided such knowledgeable and professional support throughout your booking process. It’s great to know she guided you every step of the way, supplied all the necessary documentation, and continued to assist with your follow-up questions. We truly appreciate your kind words and are thrilled that Layla made such a positive impact on your experience. Thank you for your trust, and we look forward to assisting you on your future travels!
R
RMSUnited States · 1 review · Experienced 2026-05-28 ·
★★★★★
Excellent service from start to finish
Excellent service from start to finish. William was very accommodating, professional, and very effective at securing the best price for my trip. He made the process seamless and gave me full confidence that I was getting great value. Highly recommend William for anyone looking for a reliable and skilled travel agent.
Reply from PremiumFlights2026-06-04
Thank you for your wonderful feedback! We’re delighted to hear William provided excellent service from start to finish and was able to secure the best price for your trip. It’s great to know his professionalism, accommodation, and expertise made the process seamless and gave you confidence that you were receiving great value. We truly appreciate your recommendation and look forward to assisting you on your future travels!
J
James c settleUnited States · 7 reviews · Experienced 2026-05-28 ·
★★★★★
Denver H really worked hard to…
Denver H really worked hard to coordinate my flights as good as any other service I have used in the past
Reply from PremiumFlights2026-06-04
Thank you for your wonderful feedback! We’re delighted to hear Denver H worked hard to coordinate your flights and provided a level of service comparable to the very best travel services you’ve used. We truly appreciate your trust and are glad he was able to make your travel planning experience a positive one. We look forward to assisting you on your future travels!
Dierra HolbrookUnited States · 1 review · Experienced 2026-05-24 ·
★★★★★
I had a great experience with Chuck
I truly appreciate how hard Chuck worked to make sure all my requests were met. He was consistently available for questions and requests. He was patient, and really explained things, which made me feel confident and informed throughout the entire process.
Reply from PremiumFlights2026-05-28
Thank you for your wonderful feedback! We’re delighted to hear Chuck worked so hard to meet all your requests and provided patient, attentive support throughout the entire process. It’s great to know his clear explanations and availability helped you feel confident and informed every step of the way. We truly appreciate your trust and look forward to assisting you on your future travels!
Jessica ChanUnited States · 2 reviews · Experienced 2026-05-23 ·
★★★★★
Our agent is Monica
Our agent is Monica, who is very efficient , understand well about our itinerary plus with a better quote.
Reply from PremiumFlights2026-05-28
Thank you for your wonderful feedback! We’re delighted to hear Monica was efficient, understood your itinerary needs well, and helped provide a better quote for your trip. We truly appreciate your trust and look forward to assisting you on your future travels!
Romanee MahatUnited States · 1 review · Experienced 2026-05-09 ·
★★★★★
I’ve had a great experience with Cole…
I’ve had a great experience with Cole finding me the best deals on my business flights. He was always there to help anytime I needed. Highly recommend to everyone!
Reply from PremiumFlights2026-05-28
Thank you for your wonderful feedback! We’re delighted to hear Cole was able to find you excellent deals on your business flights and consistently provide helpful support whenever you needed it. We truly appreciate your recommendation and look forward to assisting you on your future travels!
Dennis WadleyUnited States · 7 reviews · Experienced 2026-05-25 ·
★★★★★
Gizelle Moreno was great to work with
Gizelle Moreno was great to work with. Quick to respond and she worked hard to get me the best deal. I was working with 8 other agents and she ended up winning the prize. I would highly recommend Premium Flights and especially Gizelle!
Reply from PremiumFlights2026-05-28
Thank you for your wonderful feedback! We’re thrilled to hear Gizelle Moreno stood out with her quick responses, dedication, and hard work in securing the best deal for your trip. It means a lot that, after comparing multiple agents, you chose to work with her and Premium Flights. We truly appreciate your recommendation and look forward to assisting you on your future travels!
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