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Travel & Vacation

PremiumFlights

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200 reviews

4.9200 reviews
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About PremiumFlights

Data updated
Website
premiumflights.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
50% (3/6)
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About this business

PremiumFlights.com is a specialist flight-booking service offering exclusive Business and First Class fares worldwide, with savings of up to 55% off standard rates. Through direct partnerships with leading carriers—including Emirates, Lufthansa and Qatar Airways—it provides access to discounted tickets not available on public websites. A dedicated travel expert handles every step—from personalized itinerary sourcing and booking to in‑trip support—ensuring a seamless, stress‑free experience. Perfect for travelers seeking premium comfort at unbeatable prices.

Written by the business, not verified by us.

Is PremiumFlights legit?

PremiumFlights (premiumflights.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and professional throughout the entire planning process, ensuring every detail is perfectly managed. People also appreciate the remarkably smooth booking process and great prices that save them significant money on business class flights and travel arrangements. However, some customers also noted unexpected price increases, additional fees, and sudden cost adjustments during the final stages of booking. A few reviewers experienced difficulties with subsequent service, communication breakdowns, and feeling dissatisfied with the overall handling after the initial transaction.

Auto-generated from all reviews of this business. For reference only.

What people say

Marshall K at Premium Flights was superb

Marshall K at Premium Flights was great. He presented all options for our flights to Tokyo and back. We saved a lot on our business class tickets on Singapore.

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re delighted to hear Marshall K provided excellent service by presenting all your flight options and helping you save significantly on your Business Class tickets with Singapore Airlines. We truly appreciate your trust in Premium Flights and look forward to assisting you on your future travels!

Excellent Service

I appreciate the help that Naomi has provided me. Excellent service all throughout. Provided me options without pushing for any specific flight and carrier. She did not miss any call back and even delivery of promised updates on her research. It has been a while since I used an agency to purchase plane tickets. Thank you Premium Flights and I will not hesitate to purchase my next plane ticket through Naomi again.

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re delighted to hear Naomi provided excellent service throughout your booking experience. It’s great to know she offered multiple options without any pressure, followed through on every callback and promised update, and made the process smooth and enjoyable. We truly appreciate your trust in Premium Flights and are honored that you plan to work with Naomi again for your future travel needs. We look forward to assisting you on your next trip!

Great service!

Monica was very prompt and helpful with finding me the flight that was best for me. I would recommend!

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re delighted to hear Monica was prompt and helpful in finding the flight that best suited your needs. We truly appreciate your recommendation and your trust in Premium Flights. We look forward to assisting you on your future travels!

Absolutely a great experience with…Patrick v

Absolutely a great experience with Patrick V. He helped plan out our first trip to Japan and we will use him always in the future. He’s a great with staying on top of what we are looking for in a trip and very knowledgeable.

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re thrilled to hear Patrick V made planning your first trip to Japan such a great experience. It’s wonderful to know his knowledge, attention to detail, and dedication to understanding your travel preferences helped create the perfect itinerary. We truly appreciate your trust and are honored to be part of your travel journey. We look forward to assisting you with many more adventures in the future!

Ted Aston

Ted was patient, very patient. Informed. Diligent. Ted’s follow ups were impeccable 5/5

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re thrilled to hear Ted provided patient, knowledgeable, and diligent service throughout your booking experience. It’s great to know his consistent follow-ups made such a positive impression. We truly appreciate your 5-star rating and look forward to assisting you on your future travels!

I want to recognize Alexa Bell at…

I want to recognize Alexa Bell at Premium Flights for the outstanding service she provided while helping my wife and me book our upcoming Mediterranean cruise flights. From our first conversation, Alexa was professional, knowledgeable, and incredibly responsive. She took the time to understand exactly what we were looking for and worked through several flight options to find the best itinerary for our trip. International travel can be complicated, but Alexa made the process smooth and easy. What stood out most was her attention to detail and her willingness to answer every question thoroughly. She was always quick to respond, transparent about the options available, and genuinely focused on helping us make the best decision. I never felt pressured—only well informed. In today's world, exceptional customer service is rare, and Alexa delivered it every step of the way. Because of her expertise and dedication, we were able to secure excellent flights and feel confident about our travel plans. I highly recommend Premium Flights, and especially Alexa Bell, to anyone looking for professional travel assistance and outstanding customer service. Thank you, Alexa, for making this such a positive experience. Bill Rose

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback, Bill! We’re delighted to hear Alexa Bell provided professional, knowledgeable, and responsive service while helping you and your wife book your Mediterranean cruise flights. It’s great to know she made the process smooth and helped you secure excellent flights with confidence. We truly appreciate your recommendation and look forward to assisting you with your future travels. Have a fantastic cruise!

Jason D really helped me to get the…

Jason D really helped me to get the best price.

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re delighted to hear Jason D helped you secure the best price for your trip. We truly appreciate your trust in Premium Flights and look forward to assisting you on your future travels!

Viktor took care of our flight plans…

Viktor took care of our flight plans and was excellent in finding our flights!!! Definitely would use again! No hidden costs price quoted was exactly what we paid for.

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re thrilled to hear Viktor provided excellent service and found the right flights for your trip. It’s great to know the pricing was transparent with no hidden costs and that your experience met your expectations. We truly appreciate your trust in Premium Flights and look forward to assisting you again on your future travels!

Patrick V was wonderful to work with…

Patrick V was wonderful to work with while helping me book my trip to Paris, France. Once Patrick knew what my budget was and understood what I really needed, he made sure to focus on those priorities. He helped make sure the long overnight portion of my trip would be in comfortable seats, while also arranging the shorter legs in a way that helped keep the total flight cost lower. I really appreciated his attention to detail and how he balanced comfort with cost. I will be traveling with my partner, and we are very excited to go back to Paris. It is where we went for our first anniversary, and this trip is especially meaningful because we are celebrating his accomplishments. Patrick V helped make the planning process easier and gave us something wonderful to look forward to. I would definitely recommend working with him.

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re delighted to hear Patrick V took the time to understand your budget and priorities, creating an itinerary that perfectly balanced comfort and value. It’s especially meaningful to know he helped make planning this special trip to Paris a smooth and enjoyable experience. We truly appreciate your recommendation and your trust in Premium Flights. Wishing you and your partner a wonderful trip and a memorable celebration—we look forward to assisting you on your future travels!

Khalifa - Trip to Europe arrangements

Khalifa clearly went out of his way to make our trip planning work for the group. All the questions we had and trying to get everyone coordinated was handled in a patient and friendly manner. I am very much looking forward to our trip and feel confident of the arrangements.

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re thrilled to hear Khalifa went above and beyond to coordinate your group’s travel plans with patience and professionalism. It’s great to know he made the planning process smooth and gave you confidence in your travel arrangements. We truly appreciate your trust in Premium Flights and wish your group an amazing trip. We look forward to assisting you again in the future!

The best company to buy Business Class…

The best company to buy Business Class tickets online. Special thanks to ALEXA who did a tremendous work and helped all my family with our travel needs. Highly recommend!!! Thanks

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re thrilled to hear you had such a great experience with Premium Flights. It’s especially rewarding to know Alexa provided outstanding service and helped your entire family with your travel needs. We truly appreciate your recommendation and your trust in Premium Flights, and we look forward to assisting you with many more trips in the future!

It was first time with Stan

It was first time that i worked with premium flights and Stan. It was an easy to follow process, and Stan was very clear in his communications. I just finished my local 1st class flight - it was good. looking forward to my international flight on non-us airline in December. Certain that Stan and team will overdeliver on all aspects. Thank you guys.

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re delighted to hear your first experience with Premium Flights and Stan was such a positive one. It’s great to know the booking process was easy to follow and that Stan’s clear communication made everything seamless. We’re glad your first-class domestic flight went well, and we truly appreciate your confidence in our team. We look forward to helping make your international trip in December just as enjoyable. Thank you for choosing Premium Flights!

My trip is upcoming

My trip is upcoming, but so far, service has been excellent. Patrick V. has gone above and beyond to meet my needs. He provided options based on my travel preferences and has follow up timely and professionally.

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re delighted to hear Patrick V. has provided excellent service and gone above and beyond to meet your travel needs. It’s great to know he offered options tailored to your preferences and has followed up in a timely and professional manner. We truly appreciate your trust in Premium Flights and wish you a fantastic upcoming trip!

The service me Khalifa Jordan gives is…the best sells agent and an excellent sevice

The service me Khalifa Jordan gives is excellent

Reply from PremiumFlights2026-07-03

Thank you for your kind feedback! We’re delighted to hear Khalifa Jordan provided you with excellent service. We truly appreciate your trust in Premium Flights and look forward to assisting you with your future travel needs!

Monica did an absolute outstanding job

Monica did an absolute outstanding job. My dates kept on changing and she quickly adapted to get me a great deal. Will definitely use her again.

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re thrilled to hear Monica provided outstanding service and quickly adapted to your changing travel dates while finding you a great deal. We truly appreciate your trust in Premium Flights and are delighted to know you’ll be working with Monica again. We look forward to assisting you on your future travels!

Alex Bell

Alex Bell, was incredibly helpful fast and she really understood exactly what I needed. No need to waste time explaining myself… she was extremely professional and helpful. Thank you Alex

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re delighted to hear Alex Bell was fast, professional, and understood exactly what you needed without any hassle. It’s great to know she made the booking process smooth and efficient. We truly appreciate your trust in Premium Flights and look forward to assisting you with your future travels!

Excellent service

Patrick V was the best travel agent I used in finding flights to Greece. He was very patient with me and guided me to the best flight and best cost for my travel. I would highly recommend Patrick V and Premium Flights.

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re thrilled to hear Patrick V. provided such exceptional service in helping you find the best flights to Greece. It’s great to know his patience, guidance, and dedication helped you secure the best itinerary at the best value. We truly appreciate your recommendation and your trust in Premium Flights. We look forward to assisting you on your future travels!

Sheroska was very helpful and…

Sheroska was very helpful and professional, friendly and knowledgeable in her expertise. Not only that, she really gave her time calling me back and check to make sure that I received the information of the flights and the hotel we're staying over. It was a smooth process from finding the flights and the hotel. I highly recommend Sheroska to take care of what you need for travel.

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re delighted to hear Sheroska provided such helpful, professional, and friendly service throughout your booking experience. It’s great to know her expertise, prompt follow-up, and attention to detail made arranging your flights and hotel a smooth and stress-free process. We truly appreciate your recommendation and your trust in Premium Flights. We look forward to assisting you with your future travels!

Frank LozanoUnited States · 2 reviews · Experienced 2026-06-09 ·

Lily saved me!!!

I got several quotes from other companies, however, none were able to find me flights with my budget for business + First Class travel to Europe. Just when I was ready to give up, I came across Premium Flights. Lily was my assigned agent, and it was smooth sailing from that point. Lily went above and beyond my expectations! She was determined and very creative to find me an itinerary within my budget. I booked a 12 day trip to Europe. Lily was able to find me business + First Class flights and saved me thousands of dollars! Lily was incredibly attentive to my requests and was extraordinary with communication. It didn't matter if i text or emailed Lily at 6am or 11pm, Lily responded immediately. If I had a question better resolved via phone, she was always available! It's like she was on 24/7. Premium Flights has earned my business for all my future travel plans, and I will absolutely ask to Lily!

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re thrilled to hear Lily exceeded your expectations by finding a Business and First Class itinerary to Europe within your budget while saving you thousands. It’s great to know her creativity, dedication, and exceptional communication made the entire process smooth and stress-free. We truly appreciate your trust in Premium Flights and are honored to have earned your future business. We look forward to helping you plan many more amazing trips with Lily!

Zach got it all taken care of in a…

Zach got it all taken care of in a timely manner. He was there to answer any questions i had. Never missed a call

Reply from PremiumFlights2026-07-03

Thank you for your wonderful feedback! We’re delighted to hear Zach took care of everything in a timely manner and was always available to answer your questions. It’s great to know his responsiveness and dedication made your booking experience a positive one. We truly appreciate your trust in Premium Flights and look forward to assisting you with your future travels!

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