PremiumFlights.com is a specialist flight-booking service offering exclusive Business and First Class fares worldwide, with savings of up to 55% off standard rates. Through direct partnerships with leading carriers—including Emirates, Lufthansa and Qatar Airways—it provides access to discounted tickets not available on public websites. A dedicated travel expert handles every step—from personalized itinerary sourcing and booking to in‑trip support—ensuring a seamless, stress‑free experience. Perfect for travelers seeking premium comfort at unbeatable prices.
Written by the business, not verified by us.
Is PremiumFlights legit?
PremiumFlights (premiumflights.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and professional throughout the entire planning process, ensuring every detail is perfectly managed. People also appreciate the remarkably smooth booking process and great prices that save them significant money on business class flights and travel arrangements.
However, some customers also noted unexpected price increases, additional fees, and sudden cost adjustments during the final stages of booking. A few reviewers experienced difficulties with subsequent service, communication breakdowns, and feeling dissatisfied with the overall handling after the initial transaction.
Auto-generated from all reviews of this business. For reference only.
I’ve used this group for several international business flights. They always have had lower prices than others. Alexa Bell did a great job shopping for us recently and spent several days to complete the transaction. She kept communicating the entire process.
Reply from PremiumFlights2026-07-08
Thank you for your wonderful feedback! We’re delighted to hear you continue to trust Premium Flights for your international Business Class travel. It’s great to know Alexa Bell worked diligently to find you the best fare and kept you informed throughout the entire booking process. We truly appreciate your continued support and look forward to assisting you with many more trips in the future!
Our agent Cole is very patient, checking flights for us thoroughly. He is a great help for our flights booking.
Reply from PremiumFlights2026-07-08
Thank you for your wonderful feedback! We’re delighted to hear Cole’s patience and thoroughness made your flight booking experience a positive one. It’s great to know he was able to help you find the right flights. We truly appreciate your trust in Premium Flights and look forward to assisting you with your future travels!
Jordan was incredibly amazing and attentive to details and never give up on calling and checking to make sure he get us the best deal to make our trip experience happen smoothly.
Thank you so much Jordan I will be sending you lots of clients due to your professional service .
Reply from PremiumFlights2026-07-08
Thank you for your wonderful feedback! We’re thrilled to hear Jordan went above and beyond to find you the best deal and made sure every detail of your trip was handled with care. It’s especially rewarding to know his professionalism and dedication earned your trust and recommendation. We truly appreciate your support and look forward to assisting you and those you refer with future travels!
Katie Anderson our cruise consultant was very nice answer all our questions and did the booking process in orderly manner. I am very satisfied.
Reply from PremiumFlights2026-07-03
Thank you for your wonderful feedback! We’re delighted to hear Katie Anderson provided friendly, professional service, answered all your questions, and made the booking process smooth and organized. We truly appreciate your trust in Premium Flights and are glad you had such a satisfying experience. We look forward to assisting you with your future travels!
Very intelligent and friendly. Very knowledgeable and always gives me positive answers. Great agent.
Reply from PremiumFlights2026-07-03
Thank you for your wonderful feedback! We’re delighted to hear your agent was knowledgeable, friendly, and always provided helpful, positive support. We truly appreciate your trust in Premium Flights and look forward to assisting you with your future travels!
Katherine was amazing g. I was added last minute to a group trip and she took great care of me and was very thorough.
Reply from PremiumFlights2026-07-03
Thank you for your wonderful feedback! We’re thrilled to hear Katherine took such great care of you, especially with your last-minute addition to the group trip. It’s wonderful to know she was thorough and made the process smooth. We truly appreciate your trust in Premium Flights and look forward to assisting you with your future travels!
This is a fraud company with the bait and switch game plan. Please do not book with this company ever, and do not give them your credit card number and personal details ( passport details, home address, ect) They have no supervisors and you will be directed back to the booking agent or colleagues that state they are supervisors. Waste of your time! I will be contacting the BBB next and Federal Credit Bureau. Confirmed price and route and filled out payment method 2 to 3 times, 4th day get a call that the airline did not offer price and now its more expensive! Bait and Switch! How do you confirm a price with a customer and then daily increase the price making the customer fill out several booking payment forms....interesting ! After this review was posted they have been calling daily to resolve and its someone new every time. I have documentation to support my review (emails and text messages)
Reply from PremiumFlights2026-07-20
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and disappointment you experienced during the booking process. We understand how upsetting it is when pricing changes and communication does not meet your expectations.
Please know that we take your concerns very seriously. Our Customer Support team is reaching out to you to review your case in detail, address your concerns, and work toward a resolution. We value your feedback, and it helps us identify areas where we can improve our service and communication.
We appreciate the opportunity to make this right and hope to restore your confidence in Premium Flights.
Alexa Bell was instrumental in booking Business Class to Asia.
Alexa Bell was instrumental in helping in our bookings going to Vietnam and Cambodia and London.
Alexa booked Business class for our group of 5 passengers to Asia. She was very through in ensuring the cost and time of travel requirements were met, she kept us updated on all aspects of booking business class seats.
Reply from PremiumFlights2026-07-03
Thank you for your wonderful feedback! We’re delighted to hear Alexa Bell provided exceptional support in arranging your group’s Business Class travel to Vietnam, Cambodia, and London. It’s great to know she carefully considered your budget and travel preferences, kept you informed throughout the booking process, and ensured everything met your needs. We truly appreciate your trust and look forward to assisting you and your group on your future travels!
Jason d is very helpful and provides a great service to us
Reply from PremiumFlights2026-07-03
Thank you for your wonderful feedback! We’re delighted to hear Jason D provided such helpful service and made your experience a great one. We truly appreciate your trust and look forward to assisting you on your future travels!
Monica worked diligently and patiently working with us in researching the best opportunity for us. Appreciate her help.
Reply from PremiumFlights2026-07-03
Thank you for your wonderful feedback! We’re delighted to hear Monica worked diligently and patiently to research the best travel options for you. We truly appreciate your kind words and your trust, and we look forward to assisting you on your future travels!
Great service! Stan was very knowledgeable and patient with all of our plan changes!! He stayed the course and finally got us the best price!! Thnk yu !!
Reply from PremiumFlights2026-07-03
Thank you for your wonderful feedback! We’re delighted to hear Stan provided knowledgeable, patient, and dedicated service throughout all of your travel plan changes. It’s great to know he stayed committed to finding you the best price and made the process a positive experience. We truly appreciate your trust and look forward to assisting you on your future travels!
I had an incredible experience with Brandon from their sales team and Jacob from their customer support team. Fair pricing and exceptional customer service, what else could you want. Will definitely use them again and recommend them.
Reply from PremiumFlights2026-07-03
Thank you for your wonderful feedback! We’re thrilled to hear Brandon and Jacob provided exceptional service throughout your experience. It’s great to know you were pleased with both the fair pricing and outstanding customer support. We truly appreciate your recommendation and your trust, and we look forward to assisting you again on your future travels!
Layla was an absolute superstar when it came to booking my flight to Manilia from Honolulu. She is my go to person whenever I travel period. None better than her. We need more layla in the world in deed.
Reply from PremiumFlights2026-07-03
Thank you for your wonderful feedback! We’re thrilled to hear Layla provided such exceptional service while booking your flight from Honolulu to Manila. It’s wonderful to know she has earned your trust as your go-to travel advisor through her dedication and outstanding support. We truly appreciate your kind words and look forward to assisting you on all your future travels!
Stan was fantastic at helping me find the right business class flight that met my goals. Thank you Stan 😇
Reply from PremiumFlights2026-07-03
Thank you for your wonderful feedback! We’re thrilled to hear Stan was able to help you find the right Business Class flight that met your travel goals. We truly appreciate your kind words and your trust in our service. Thank you for choosing Premium Flights, and we look forward to assisting you on your future travels!
I worked with Zack and he made sure we got great flights to Europe! We are excited about our trip.
Reply from PremiumFlights2026-07-03
Thank you for your wonderful feedback! We’re delighted to hear Zack helped you secure great flights to Europe and made the booking process a positive experience. We’re excited for your upcoming trip and truly appreciate your trust in Premium Flights. We look forward to assisting you on your future travels!
What a bucket list experience of a lifetime! London and South Africa did not disappoint! Zach arranged all of our flights and he did not disappoint either! A nice mixture of premium economy and business class made the long flights easy to manage! He booked us on British Airways and their service was impressive! Thank you Zach!
Reply from PremiumFlights2026-07-03
Thank you for your wonderful feedback! We’re delighted to hear Zack helped you secure great flights to Europe and made the booking process a positive experience. We’re excited for your upcoming trip and truly appreciate your trust in Premium Flights. We look forward to assisting you on your future travels!
Monica A was very professional and…very helpful I will use her services again.
Monica A was very professional and helpful I will use her services again.
Reply from PremiumFlights2026-07-03
Thank you for your wonderful feedback! We’re delighted to hear Monica A provided professional and helpful service throughout your experience. We truly appreciate your trust and are pleased to know you’ll be using her services again. We look forward to assisting you on your future travels!
Victor was amazing! I had never used PremiumFlights before and was very skeptical, but Victor was very patient and reassuring. He was extremely attentive to my needs because I am traveling with someone who has some special healthcare needs! I would recommend Victor to anyone and plan on using him again in the future!
Reply from PremiumFlights2026-07-03
Thank you for your wonderful feedback! We’re thrilled to hear Victor made your first experience with Premium Flights such a positive one. It’s wonderful to know he was patient, reassuring, and attentive to your travel needs, especially while helping accommodate your companion’s special healthcare requirements. We truly appreciate your recommendation and your trust, and we look forward to assisting you again on your future travels!
My agent Cindy Laurent went above and beyond for me ,finding me the best deal . And when I needed to change my flight she made it super easy , and stress free . I don’t shop for flights anywhere anymore , I’ve found my agent.
Thank you for everything you do !!! ❤️❤️❤️😎
Reply from PremiumFlights2026-07-03
Thank you for your wonderful feedback! We’re thrilled to hear Cindy Laurent went above and beyond to find you the best deal and made changing your flight easy and stress-free. It’s especially rewarding to know she has earned your trust as your go-to travel agent. We truly appreciate your kind words and loyalty, and we look forward to assisting you on all your future travels! ❤️✈️
Outstanding support and care. Cole is patient and made sure I got the best deal possible. He answered all
My questions at all times. Very professional and it has been a pleasure to work with him. I will come back to this service because of Cole!
Reply from PremiumFlights2026-07-03
Thank you for your wonderful feedback! We’re thrilled to hear Cole provided outstanding support and care throughout your booking experience. It’s great to know his patience, professionalism, and dedication to finding you the best deal made such a positive impression. We truly appreciate your trust and are honored that Cole is the reason you’ll be returning to Premium Flights. We look forward to assisting you on your future travels!
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