Prezzee is a leading global eGift card platform with operations in North America, United Kingdom, Australia and New Zealand.Prezzee is your one-stop-shop for buying, sending, storing, and redeeming eGift Cards from hundreds of top retailers instantly via email or SMS. With instant or scheduled delivery, you can buy and send retailer Gift Cards from Target, DoorDash, Macy's, Uber Eats, Adidas, Uber, DSW, Marshalls, Barnes & Noble, Ulta and many more. Prezzee also offers the Prezzee Smart eGift Card, a universal card that means your Giftee gets to choose how they spend it!
Written by the business, not verified by us.Prezzee US (prezzee.com) has a 4.8 out of 5 rating on OK.one, based on 155 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the incredibly helpful and professional staff members for resolving unexpected account and gift card issues quickly and efficiently. Consumers note that human agents are extremely knowledgeable, patient, and provide wonderful support during particularly stressful moments involving their digital accounts. Some reviewers were not happy with the automated chat system, noting that it was entirely unhelpful before finally reaching a human representative. Conversely, a small portion of people felt that they experienced significant delays or communication difficulties when trying to get timely responses through alternative channels.
Auto-generated from all reviews of this business. For reference only.Hi Shantay Thanks for your positive feedback on Prezzee! We're glad you had a great experience. Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us. We truly appreciate your support.
Jessica Delicano was great, very professional, and to the point.
Hello there, Thank you so much for the compliment about Jessica. We are so pleased to hear that they could help you properly. Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know. Thanks again for your support!
Jerry was So helpful and patient with me and the steps that were taken to ensure that my issues were resolved. He walked me through everything and guided me along the way to get me to the desired outcome. It’s not easy losing funds and not getting the help from the merchant. Jerry fixed that for me. I guess I won’t cancel the Afterpay subscription now!
Hi Charlotte, Thank you so much for the compliment about Jerry! We are so pleased to hear that they could help you properly. Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know. Thanks again for your support!
Quick and easy experience with Joy! Very efficient and knows what she is doing 😊
Hi Flor, Thank you so much for the compliment about Joy! We are so pleased to hear that they could help you properly. Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know. Thanks again for your support!
Hello there, Thanks for your positive feedback on Prezzee! We're glad you had a great experience. Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us. We truly appreciate your support.
Quick & easy. Now you only need to place your contact info somewhere on the Lyft app. Joy was excellent.
Hi Mark, thank you so much for your amazing 5-star rating and feedback! We’re glad to hear the experience was quick and easy, and that Joy provided excellent support. We also appreciate your suggestion and will be sure to pass it on.
Rita from customer service went above and beyond, very pleased with her resolution.
Hi Sakura, Thank you so much for the compliment about Rita! We are so pleased to hear that they could help you properly. Your feedback means a lot to our team, and it boosts our team's morale. If you need any further assistance, let us know. Thanks again for your support!
Very nice representative; eager to help
Hi Jamie, Thanks for your positive feedback on Prezzee! We're glad you had a great experience. Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us. We truly appreciate your support.
Sam was soooo helpful!! And he was very patient with me and helped me with what I needed help with! Thank You Sam!!!
Hi Mrs. Molett, Thank you so much for the compliment about Sam! We are so pleased to hear that they could help you properly. Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know. Thanks again for your support!
Andy B was helpful and he provided me with the services I needed.
Hi Zoro, Thank you for your wonderful feedback! 😊 We're so glad to hear that Andy was able to provide the assistance you needed. We'll be sure to share your kind words with him. We appreciate your support and hope to serve you again in the future!
Zack provided assistance in a efficient manner
Hi Sade' Lane, Thank you so much for the compliment about Zach! We are so pleased to hear that they could help you properly. Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know. Thanks again for your support!
This was the worst experience ever the call. They hung up on me twice. Nobody called me back. I ordered this gift card two hours ago and I’m at checkout and I’m there for about 30 minutes because the balance is saying zero and nobody was able to help me and they kept dropping the call instead of helping me.
Hi Jose, thank you for your feedback, and we’re very sorry to hear about your experience. We understand how frustrating this must have been, especially while you were trying to use your gift card at checkout. One of our team members will reach out to you through your recent customer interaction under ticket 3573100 to provide an update on your IKEA gift card and assist further.
Allowing people to get access to impartial news and information without bias.
Hi Bryan, Thanks for your positive feedback on Prezzee! We're glad you had a great experience. Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us. We truly appreciate your support.
He was extremely helpful! Resolved our issue promptly.
Hi A.Wowzers, Thanks for your positive feedback on Prezzee! We're glad you had a great experience. Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us. We truly appreciate your support.
Mar was nice and helped us and he helped us with the email it was spelled wrong he was very fast and helpful
Hi Andrea, Thank you for your feedback! We're so glad to hear that Mar was able to assist you quickly and help correct the email spelling issue. It's wonderful to know that you found him friendly, fast, and helpful. We'll be sure to share your kind words with Mar. We truly appreciate your support and look forward to helping you again in the future.
My daughter sent me a egift card and I lost it. But Through you it was recovered
Hi Jerry, Thank you so much for the compliment about Jerry Abdullah! We are so pleased to hear that they could help you properly. Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know. Thanks again for your support!
Hi Rita, Thanks for your positive feedback on Prezzee! We're glad you had a great experience. Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us. We truly appreciate your support.
Trash!!! Half ass company taking advantage of gift card giving. Absolute nonsense and not needed. I was at Kroger for 2 hours and couldn't talk with anyone. Terrible company
Hi Jason, Thank you for bringing the redemption issue of your Kroger gift card to our attention. We take your feedback seriously and are actively working to resolve these issues promptly. We appreciate your comments and time already invested perhaps to assist us in reviewing what’s gone wrong here, could you share a ticket number? Alternatively, contact us back via [email protected]. We checked our ticketing system and unfortunately, none of your details matched. We would like to get to the bottom of this for you. Your response is highly appreciated.
Hi Levonda, Thanks for your positive feedback on Prezzee! We're glad you had a great experience. Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us. We truly appreciate your support.
Jesse was great. Handled my request quickly and with care.
Hi Sherri, Thank you so much for the compliment about Jesse! We are so pleased to hear that they could help you properly. Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know. Thanks again for your support!
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