Prezzee is a leading global eGift card platform with operations in North America, United Kingdom, Australia and New Zealand.Prezzee is your one-stop-shop for buying, sending, storing, and redeeming eGift Cards from hundreds of top retailers instantly via email or SMS. With instant or scheduled delivery, you can buy and send retailer Gift Cards from Target, DoorDash, Macy's, Uber Eats, Adidas, Uber, DSW, Marshalls, Barnes & Noble, Ulta and many more. Prezzee also offers the Prezzee Smart eGift Card, a universal card that means your Giftee gets to choose how they spend it!
Written by the business, not verified by us.Prezzee US (prezzee.com) has a 4.8 out of 5 rating on OK.one, based on 155 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the incredibly helpful and professional staff members for resolving unexpected account and gift card issues quickly and efficiently. Consumers note that human agents are extremely knowledgeable, patient, and provide wonderful support during particularly stressful moments involving their digital accounts. Some reviewers were not happy with the automated chat system, noting that it was entirely unhelpful before finally reaching a human representative. Conversely, a small portion of people felt that they experienced significant delays or communication difficulties when trying to get timely responses through alternative channels.
Auto-generated from all reviews of this business. For reference only.Very helpful and patient, kind and easy to talk too. Very professional... thank you for your help
Hello there, Thanks for your positive feedback on Prezzee! We're glad you had a great experience. Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us. We truly appreciate your support.
Hi Deanna, thank you so much for your kind words! Being helpful and thorough is exactly what we strive for, so it's fantastic to hear we delivered that for you. We look forward to serving you again soon!
Jerry was awesome!! He solved my problem in no time!!
Hi Chas, Thank you so much for the compliment about Jerry! We are so pleased to hear that they could help you properly. Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know. Thanks again for your support!
I love it. Wonder how great it work
Hello there, Thanks for your positive feedback on Prezzee! We're glad you had a great experience. Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us. We truly appreciate your support.
Had a problem with card I sent. Max was kind and professional. He helped me resolve issue quickly and it was corrected ! Thanks Max awesome !
Hi Latonya, thank you so much for your amazing 5-star rating and kind feedback! We’re delighted to hear Max was kind and professional, and that he helped resolve the issue quickly for you. We truly appreciate your support and will be sure to share your awesome feedback with him.
Kim was amazing , asked all the right questions regarding my issue and resolved it within minutes. Thank you Kim!!!
Hi Jessica, thank you so much for your 5-star rating and positive feedback! We’re delighted to hear Kim was thorough, attentive, and able to resolve your issue within minutes. We truly appreciate your support and will be sure to share your lovely words with her.
Jin was awesome! Very polite and efficient
Hi Richard, thank you so much for your amazing 5-star rating and kind feedback! We’re delighted to hear Jin was awesome, polite, and efficient. We truly appreciate your support and will be sure to share your lovely words with her.
The representative is always so friendly. He’s so patient and I valued the relationship that I have with you guys. Thank you for all your help and being available.
Hi Wanda, thank you so much for your amazing 5-star rating and thoughtful feedback! We’re delighted to hear our representative was friendly and patient, and that you feel valued in your relationship with us. We truly appreciate your support and kind words.
He helped me in every way and was professional and handled my problem quickly
Hi Lee, Thank you so much for your kind words about Prezzee and for the compliment! We're delighted to hear that you were happy with the service you received and that our agent was able to assist you. Your feedback means a great deal to our team and is a wonderful boost to everyone's morale. It also motivates us to continue providing the best service possible. Thank you again for your support. If you ever need any further assistance, we're always here to help!
Jesse was the only person who could help me
Hi Keke, Thank you so much for the compliment about Jesse! We are so pleased to hear that they could help you properly. Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know. Thanks again for your support!
Jerry did an amazing job showing me how to setup my Uber eats gift card.Thank you so much Jerry!
Hi Jose, Thank you so much for the compliment about Jerry! We are so pleased to hear that they could help you properly. Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know. Thanks again for your support!
I had some problems with the email at the moment I created a gift card but Jin was very helpful and quick to my response and help me with my problem in no time thank you Jin you the best
Hi Jose, thank you so much for your amazing 5-star rating and kind feedback! We’re delighted to hear Jin was so helpful and quick to respond, and that she was able to resolve the issue for you in no time. We truly appreciate your support and will be sure to share your lovely words with her.
Ethan was amazing and fixed my problem with the email so fast! I was so worried i wouldn’t be able to retrieve my gift card but Ethan was so quick to help and fix it. Thank you!!
Hi Nina, Thank you so much for your wonderful review! We're thrilled to hear that Ethan was able to resolve your email issue quickly and help you retrieve your gift card. We understand how worrying situations like this can be, so it's great to know Ethan was able to provide prompt and reassuring assistance. We'll be sure to pass along your kind words to him. Thank you for choosing Prezzee! 😊
Fast service, got issues resolved
Hi Delia, thank you so much for your amazing 5-star rating! We’re glad to hear you received fast service from Kenjie and had your issue resolved. We truly appreciate your support for Prezzee.
The bot was no help at all. I finally got a representative Rita, she was amazing and solved my issue.
Hi Candy, Thank you so much for the compliment about Rita! We are so pleased to hear that they could help you properly. Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know. Thanks again for your support!
Hi there, Thank you for your wonderful feedback! 😊 We're thrilled to hear that you love both our site and our customer service. Your support means a lot to us, and we look forward to helping you again in the future!
Amazing quick and easy and helped me in the right direction
Hi Chaun, Thanks for your positive feedback on Prezzee! We're glad you had a great experience. Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us. We truly appreciate your support.
Thank you Sam for helping me with my issue. Thank you for your patience and knowledge of this issue that I was having. It brought a smile 😊 to my face.
Hello there, Thank you so much for the compliment about Sam. We are so pleased to hear that they could help you properly. Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know. Thanks again for your support!
John was very helpful helping me with my problem.
Hello there, Thank you so much for the compliment about John. We are so pleased to hear that they could help you properly. Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know. Thanks again for your support!
Princess was very helpful and should be commended by her superiors
Hi Melissa, thank you so much for your amazing 5-star rating and kind feedback! We’re delighted to hear Princess was very helpful. We truly appreciate your support and will be sure to share your wonderful recognition with her.
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