Good experience
I had a great experience with PSI and highly recommend their services. I went to CVS to get a vaccine, and the process was quick and smooth. The shot was completely free, and I didn’t need to pay anything on the spot.
About PSI Health Insurance
Data updated- Website
- psiservice.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 0% (0/1)
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About this business
For over 30 years, PSI has been providing low cost International Student Health Insurance for students studying in the USA.
Written by the business, not verified by us.Is PSI Health Insurance legit?
PSI Health Insurance (psiservice.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive and helpful support team for guiding them through the entire enrollment process with exceptional patience, professionalism, and dedication. Reviewers highlight that customer representatives are always ready to answer questions promptly and resolve any issues efficiently. People note that the digital enrollment platforms and websites are very convenient, clear, and easy to navigate. Consumers also appreciate the prompt online replies, thorough follow-ups, and comprehensive explanations regarding their coverage details. Overall, individuals find the reliable service, helpful staff, and clear guidance extremely reassuring for international students.
Auto-generated from all reviews of this business. For reference only.What people say
Great service from PSI
Great service from PSI. The customer support team responded very quickly when I needed help. The coverage I originally purchased didn’t meet my school’s waiver requirements, but the PSI representative promptly helped me extend the coverage to match the requirement. I really appreciate their efficiency and helpful attitude. Highly recommend.
Reply from PSI Health Insurance2026-01-30
Thank you for your kind feedback. We’re pleased to know our team was able to assist promptly and ensure your coverage met your school’s requirements. We appreciate your recommendation!
Claims denied - ended up paying everything
I purchased this insurance as an international student/OPT graduate believing it would provide basic coverage for medical visits. Unfortunately, my experience was disappointing and stressful. I visited a doctor due to chest/stomach discomfort, and the visit also included a general wellness evaluation. Tests were ordered by the physician, including lab work and an X-ray. Later, all charges were denied and classified as preventive care, meaning I had to pay out of pocket, including separate bills from the lab and imaging center. What was especially frustrating is that this plan does not cover preventive care or routine checkups at all, which was not clearly explained during enrollment. I received an insurance card but do not recall receiving the full policy handbook upfront, and I only learned about these exclusions after claims were denied. As a recent graduate, being billed back-to-back for multiple services with no coverage was financially difficult. While customer service did respond, the outcome was always the same: everything was the member’s responsibility. I would strongly advise students and recent graduates to read the full policy very carefully and understand that this plan is probably for emergencies or accidents, not routine or mixed medical visits. Unfortunately, it did not meet my expectations, and I have decided to cancel my coverage.
helpful experience on the phone
i was accidentally double charged due to a computer glitch but the help i received from Madesin was very efficient and timely.
My experience was good very prompt…
My experience was good very prompt customer service.
Perfect for international students who want to save…
PSI’s World Elite Plus saved me over 1000 dollars annually. It features the same coverage as school’s health insurance and more. Claims are easy, customer support responds fast and easy to reach. Just skip your school’s health insurance and choose PSI.
Great customer service
Great customer service. Resolved my issue very quickly
Great customer support experience
I had a great experience with PSI Health Insurance customer support. Odette was kind, professional, and very helpful in resolving my issue. She followed up with the team, kept me informed with timely updates, and made sure everything was completed as quickly as possible.
The staff is great
The staff is great. I was able to save a lot on my health insurance plan as a student thanks to PSI insurance.
Great customer service
Smooth purchase process and very helpful customer service
I had a very positive experience purchasing student health insurance through PSI. The purchasing process was smooth and straightforward, and the website provided clear and detailed information about coverage and benefits, which made the decision much easier. Whenever I had questions about my insurance card, in-network providers, or prescription benefits, the customer service team responded quickly and professionally. They were patient, helpful, and able to explain everything clearly, which is especially reassuring as an international student. Overall, PSI offers reliable insurance plans along with excellent customer support. I would recommend PSI to other students studying in the U.S.
The PSI is really really great
The PSI is really really great. With clear instructions,enthusiastic stuffs online ready to answer any questions. I feel extremely fortunate to have chosen PSI.
Amazing experience
Amazing experience, service was quick even at night
When I came into contact with PSI for…
When I came into contact with PSI for the first time, I was a little hesitant at first. After comparing with other insurance companies, I felt that the insurance was very cost-effective, and the customer service staff was also very patient in answering and guiding. I hope the past will be better.
She solved my issue within minutes
She solved my issue within minutes. Thanks you so much psi customer service 🥰
Great experience with PSI
It was a great experience - I was helped promptly by Odette (one of the PSI representatives). They guided me through the reimbursement process owing to the holiday week and were prompt in giving suggestions.
Reply from PSI Health Insurance2026-01-30
Thank you, Keyush!
Great service
It was really great the lady on the…
It was really great the lady on the phone was honestly too nice and patient with me Very helpful person
Customer service is great
Odette was really helpful in resolving…
Odette was really helpful in resolving my issues
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