For over 30 years, PSI has been providing low cost International Student Health Insurance for students studying in the USA.
Written by the business, not verified by us.PSI Health Insurance (psiservice.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive and helpful support team for guiding them through the entire enrollment process with exceptional patience, professionalism, and dedication. Reviewers highlight that customer representatives are always ready to answer questions promptly and resolve any issues efficiently. People note that the digital enrollment platforms and websites are very convenient, clear, and easy to navigate. Consumers also appreciate the prompt online replies, thorough follow-ups, and comprehensive explanations regarding their coverage details. Overall, individuals find the reliable service, helpful staff, and clear guidance extremely reassuring for international students.
Auto-generated from all reviews of this business. For reference only.Overall, I had a really good experience with PSI. The customer service representatives were helpful and responsive, and they explained everything clearly when I had questions about the plan. The enrollment process was easy to follow, and the website was very convenient to use. As an international student, I appreciated how smooth and stress-free the whole process was.
I had a wonderful experience with PSI when purchasing my health insurance plan. Odette was exceptionally helpful and made the entire process simple and straightforward. I would highly recommend PSI for anyone seeking a reliable healthcare plan.
I want to recommend Karla.She was so sweet and handled my login issue with a lot of patience. She guided me calmly through each step and made the whole process easy. Really appreciated her help.
Really nice and quick service! I highly recommend every international student or any people who can buy this plan.I used this for so many years.It really helps a lot and save more money!
Odette was awesome, very kind and professional. She helped me to submit my insurance documentation as my university required. I am happy she could assist me.
You can download the insurance certificate immediately after purchase and use it directly to waive the school insurance—no more wasting money! When I filled out the waiver form, I had a few small questions, and the customer service responded super promptly. Their online replies were extremely patient, explaining all my concerns clearly, like the coverage scope and effective date
I was assisted by Madesin Beseira regarding a refund issue. She was quick to respond and the process was completed smoothly. Really appreciate the effort and professionalism.
Odette was intelligent, well spoke and very familiar with the product. She answered all my questions and we were able in just a few minutes, to purchase the insurance we needed and for her to send the documents to me. I am very pleased with the service and the company.
Odette is genuinely nice and cares about your issue getting solved. She follows up thoroughly until everything is right. Great customer service.
I waived the school insurance and saved a lot of money 👍 They also have very patient and detailed one-on-one customer service.
Good services, thankyou Madesin
Thank you for Odette to help me so quickly!
I would like to express my appreciation for the excellent service I received from your company regarding my insurance plan. Karla assisted me throughout the entire process and demonstrated exceptional professionalism and dedication. She remained on the line with me for an extended period as we worked to find a suitable solution, handled my case with diligence, and ensured consistent follow-up. Her email responses were always prompt and informative. I am very satisfied with the support provided and commend Karla for her outstanding customer service.
Karla had been a gem in assisting me with the process. Very quick to answer my inquiries, polite and professional.
PSI Insurance Company offers excellent service, with 24/7 Chinese customer support available on workdays—an incredibly thoughtful touch.
I had a smooth experience with PSI Service. The process was clear, and the staff were patient in answering my questions. Everything was handled professionally and on time. I feel more confident and reassured after using their service.
I talked to Kristine, and she was really helpful in guiding me throughout the entire process of enrolling in the health insurance program. She was very patient with me and made sure all my queries were resolved!
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