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Electronics & Technology

RC Willey

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201 reviews

4.3201 reviews
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About RC Willey

Data updated
Website
rcwilley.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
97% (28/29)
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(888) 584-5156[email protected]rcwilley.com

About this business

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7.For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you.At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days.Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others.In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer.When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation.Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free!How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers.Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way".Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise.RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you.Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

Written by the business, not verified by us.

Is RC Willey legit?

RC Willey (rcwilley.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the helpful and knowledgeable staff members who take extra time to understand their needs, answer detailed questions, and guide them smoothly through purchases. Many people also point out that the online ordering process is remarkably simple, and store pickups or home deliveries are handled efficiently by polite, courteous teams. Some reviewers were not happy with the delivery service and certain product conditions. A few consumers experienced frustrating communication gaps with delivery drivers, missing assembly parts upon arrival, or items arriving with unexpected damage that required considerable extra attention.

Auto-generated from all reviews of this business. For reference only.

What people say

C
Cecelia R.United States · 1 review · Verified · Experienced 2026-06-29 ·

The One STOP Shop

I love RC Willeys, very welcoming, exceptional quality, staff is very knowledgeable and helpful, customer service is excellent. Can't say enough. Can't wait for the Idaho Falls Store to open.

Reply from RC Willey2026-07-01

Hi Cecelia! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!

A
Arthur bloomUnited States · 1 review · Experienced 2026-06-22 ·

Joan the salesperson was very patient…

Joan the salesperson was very patient with me to answer my question and offer suggestions and alternatives for us to be able to make a purchase decision. She was a pleasure to interact with.

Reply from RC Willey2026-06-30

Hi Arthur! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!

E
EvelynUnited States · 1 review · Verified · Experienced 2026-06-26 ·

Just moved to Henderson

Just moved to Henderson, Nv. I have purchased a few items for my new home. Always have them delivered. Delivery is always great. Had one item damaged, but was quickly rectified. My salesperson Joshua Joseph, listens to me and has directed to the right purchase for me. Thank you!

Reply from RC Willey2026-06-29

Hi Evelyn! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

C
CodyUnited States · 1 review · Verified · Experienced 2026-06-19 ·

Sideboard fell apart when moving it.

Moved the Sideboard up the stairs, and one door fell off, the screw holes where stripped and the wood split where they where attached. The other door split as it was only glued together, and it lost a piece. Finally the Magnetic Fastners that where on the left top side that the door connects with were missing. only bare nails are sticking out, bit scary to put your hand up there.

Reply from RC Willey2026-06-29

Hi Cody! I apologize for the inconvenience and frustration you have experienced. Please call our customer service at 801-596-6950 for assistance with your order and to discuss your options.

L
LIDIA ELLISUnited States · 3 reviews · Experienced 2026-06-20 ·

Great customer service

I had a wonderful experience at RC Willey. Everyone I interacted with was outstanding, from the salespeople to the checkout counter staff, customer pick-up team, and the person who helped load my table into my car. The entire process was smooth, efficient, and friendly. It’s clear that customer service is a top priority here. I truly appreciate the great service and will definitely be back!

Reply from RC Willey2026-06-27

We are so happy to hear you had such a wonderful experience! It means a lot that our team provided smooth, efficient, and friendly service. We truly appreciate your kind words and look forward to your next visit!

C
Chris S.United States · 2 reviews · Experienced 2026-06-27 ·

If you’re shopping at RC Willey in Orem, Utah

If you’re shopping at RC Willey in Orem, ask for Stefen Wells! He’s the definition of above and beyond. Not only was he friendly, knowledgeable, and easy to work with, but he literally drove 60 miles to our home to swap out appliance handles so everything would be perfect. That kind of customer care is rare, and we couldn’t be more impressed. Five stars all the way.

Reply from RC Willey2026-06-27

We are so happy to hear about your exceptional experience. It's wonderful to know our team went above and beyond to ensure your satisfaction. Thank you for sharing your positive feedback!

H
Happy CustomerUnited States · 1 review · Experienced 2026-05-27 ·

I received excellent customer service…

I received excellent customer service when I called asking about a new dishwasher. Andrew helped me and his customer service along with the sale promotion was a deciding factor in choosing RC Willey. The installation with JP Appliance was also excellent. Thank you!

Reply from RC Willey2026-06-26

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

S
Sandra J ElrodUnited States · 1 review · Experienced 2026-06-19 ·

Great Experience

Beau Garcia helped us in the store. He was pleasurable to work with. We were able to look through the bedroom section and he was always there to answer our questions. He was even able to help us select the perfect lamps.

Reply from RC Willey2026-06-27

We're so glad to hear that Beau provided such a pleasant and helpful experience, assisting you with your bedroom selections and lamps. Thank you for sharing your positive feedback!

D
DALEUnited States · 2 reviews · Verified · Experienced 2026-06-18 ·

Pick up side chair to assemble at home.

I received the chair at the pick up area in Orem. At first I thought I was picking up an assembled chair, but was given a armful of parts. No problem, but the service agent seemed to be distracted and anxious to leave. Not my usual RC Willey experience. But after assembling the chair at home, I love it! Thanks.

Reply from RC Willey2026-06-23

Hi Dale! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!

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