We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Written by the business, not verified by us.Real Genius (realgenius.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and mortgage officers for their remarkable professionalism, incredible patience, and constant support during the entire home loan journey. Many consumers note that the team goes above and beyond to make complex procedures feel completely manageable and stress-free. Borrowers deeply appreciate the exceptionally fast response times, total accessibility, and clear, thorough explanations provided whenever questions arise. People also highlight securing highly competitive rates, noting that every financial detail matches initial quotes accurately. Overall, individuals consistently recommend these professionals for anyone seeking a reliable lending partner.
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Mortgage made easy. Elyse was awesome to work with. Made the process painless. Kept us well informed. Followed up on each step. She even took my calls on the weekend. Highly recommend calling Elyse Long for your next home purchase.
I had a very good experience with Real Genius. They offered very competitive rate and the amount that I needed to purchase the home. They are very responsive at all the questions and steps. They kept me informed at all times and worked with my realtor and insurance company to get the closing done on time! The closing process is super easy since a lot of the forms are also signed electronically. Definitely recommend them to others for home loan!
Once again Dean has done a great job helping us find the best option for our needs, keeping us informed of progress, and helping us make decisions with great advice throughout the process. Great customer service and responsiveness and being available all hours of the day to answer our questions and give updates.
Real Genius made the process of buying our first home as simple and stress free as buying a home can be. They were responsive, answered all of our questions kindly and promptly, and were a relief to work with after feeling taken advantage of by a previous lender. Our mortgage banker, Frank, was a joy to work with, and we ended up paying significantly less than we originally planned to on the loan process. I will definitely use Real Genius again in the future!
Great team, very knowledgeable, and fast! No reason not to do business with this terrific team.
I am a first time home buyer so this experience although rewarding, was very challenging. I want to acknowledge Real Genius and give a special shout out to Joel Bolton who not only promised he would be with me throughout the different phases of this purchase, but also found me the most competitive rate during this volatile mortgage rate environment. Being a first time home buyer, I wasn't sure what to expect and Joel was extremely responsive and so very helpful throughout this entire process. I will definitely work with Joel Bolton again when I pursue other potential home purchase opportunities.
Elyse Long helped me during a period of highly volatile interest rate environment. Real Genius was among the top lenders with the best rates and offered what they advertised. Elyse was so responsive in giving me quotes and processed my application so quickly. I really appreciate her help and would use the service again
John was wonderful. Not only did he work to give me a great rate, he also matched it after producing my initial loan offer. John was responsive, kind, and, knowledgable. He knows his business and made me feel secure about the process. He was transparent about all facets in order to best prepare me for the next steps after the loan application.
Mike Remillard was very responsive and helpful throughout the process. I'm a first time home buyer and he patiently answered all of my questions in detail and never seemed rushed. The underwriting department worked with me on a minor concern from the appraisal to ensure that closing went through on the originally scheduled date. The only reason I didn't give 5 stars is that I continued to receive requests for additional information for underwriting just a week before closing. Again I'm a first time home buyer so I'm not sure whether that's normal but that was stressful for me. They should request everything for closing up front and promptly review information submitted in order to let customers know if any clarification is needed.
Real Genius is the best! Fred, James, John and Kimberly all kept us updated the whole way through, answered all questions we had promptly, and held true to what they told us at the beginning of the process. I could not recommend Real Genius more highly!
Joel Bolton was our initial contact at Real Genius and remained in touch throughout the process. Both Joel and James Baxter, the loan processor, were very responsive to questions and concerns. They also were very helpful when we made some changes during the application phase. I would definitely recommend them to others seeking a mortgage loan.
Had a great experience working with Joel and the larger team. Everyone took time to answer all of my questions throughout the process. Thanks!
Great experience working with Dean and Trey. Team went above and beyond to have a smooth and efficient and a joyful closing. I will recommend them to all of my family and friends
GiGi was excellent everything he said would happen did. He went out of his way to help us not so computer savvy folks get through the process
The team was very helpful and followed up with me every step of the way.
From the moment I first made contact with Brian Gillespie at RealGenius I felt as though he really understood what was important to me and my family throughout the process. Both Brian and John Capone stayed in constant conact and really made the whole experience a breeze. I am a traditionalist, and was wary of undertaking this type of endeavor online, but it couldn't have turned out better. My hat's off to Brian, John, and the whole RealGenius team for making the process so simple
From applying to signing with the title company, Trish was remarkable! She was always available to answer questions, as she guided us through the process. We highly recommend Real Genius!
The staff I worked with were experienced problem solvers and helped me find the perfect loan package to cater to my unique needs. Everything was handled promptly and efficiently, and it was clear that exceptional customer service is deeply ingrained within this company. Whatever your RE loan needs may be, I have no doubt these guys will be one of your best options. Special shout-out to Gigi Depofi and James Baxter who made the magic happen!
Trish made my buying experience very easy. She is very approachable and gave me the best rates in the market, gave proper advice to lock the rates, and followed up regularly. because of that, I could close on time. I Will definitely recommend Real Genious and Trish for future help with financing.
Great rates, great service. Pat Moore was very helpful!
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