We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Written by the business, not verified by us.Real Genius (realgenius.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and mortgage officers for their remarkable professionalism, incredible patience, and constant support during the entire home loan journey. Many consumers note that the team goes above and beyond to make complex procedures feel completely manageable and stress-free. Borrowers deeply appreciate the exceptionally fast response times, total accessibility, and clear, thorough explanations provided whenever questions arise. People also highlight securing highly competitive rates, noting that every financial detail matches initial quotes accurately. Overall, individuals consistently recommend these professionals for anyone seeking a reliable lending partner.
Auto-generated from all reviews of this business. For reference only.
Our refi experience with Rod Davis was amazing. He was extremely communicative and helpful and our process went off painlessly and without a hitch. We will definitely be recommending him to friends and family.
Very smooth and fast process. Portal is very user-friendly. Staff is friendly and great at communication.
I have FAITH. I was connected to Rod Davis and he set me up with no worries! His commitment to me was spot on. He connected me with all the right people.
Rod Davis could not have been more perfect through our refinance process from beginning to end. He was attentive, communicative, and answered a million questions we had. We were able to get the best rate with him out of 3 other loan estimates and it cost us the least. He kept us up to date as things progressed or changed and we could not be any happier with the end result. Highly highly recommend using Rod.
Rod Davis with Real Genius Mortgage was an exceptional loan officer throughout my home purchase. He was incredibly knowledgeable and helped me navigate every step of the loan process with clarity and confidence. From the initial application to final closing, Rod was responsive, patient, and proactive—always making sure I understood my options and felt supported. He anticipated potential hurdles before they became issues and worked seamlessly with the VA and closing team to keep everything on track--even when we had to change the loan terms 5 days before closing. I’m grateful for his expertise and would absolutely recommend him to anyone looking for a reliable, thoughtful lending partner.
Working with Pat Moore was an absolute pleasure. From start to finish, he was hardworking, persistent, dedicated, and incredibly patient throughout the entire loan process. He took the time to truly listen to my needs and concerns, and he never made me feel rushed or overwhelmed. No matter how many questions I had (and there were a lot!), Pat always took the time to explain everything clearly and thoroughly. His professionalism and commitment made what could have been a stressful process feel smooth and manageable. I would highly recommend Pat to anyone looking for a knowledgeable and trustworthy loan officer. You’ll be in great hands.
Extremely Pleasant Experience! We had a wonderful experience with Rod, our mortgage loan originator at Real Genius! He is professional, friendly, knowledgeable and helpful. From our first interaction until our closing (and beyond), Rod provided total accessibility at all hours of the day, even weekends, to answer our many questions, and guide us through every aspect of our home purchasing process. His responsiveness to emails and phone calls is unmatched! When we hit some snags throughout the process, Rod had our backs and worked diligently to provide clarification and to represent our best interests. I have already referred our close family friend to him because he made the process so much easier for us. We have only positive things to say about our many interactions with him! Highly recommend him!!
We loved real genius. We had such a great experience! They were always responsive even after hours, professional, timely and explained everything so well! And saved .5% on interest rates with no points!
I have worked with Dean Fiore and Real Genius Team. They have given me honest feedback and the best mortgage plan that suits my requirement. They have different plans for temporary interest buy downs. The process was smooth and team push hard to deliver the loan in time. I will definitely recommend Dean Fiore and Real Genius for the mortgage options
I had an ok experience applying for the loan, upon closing I realized the buydown rate was not used to estimate my first payment or subsequent payment of the life of the buydown. I reached out to the rep I dealt with and she informed me everyone has been fired and no amount of calls or voicemails are being returned. This is awful considering money was spent on this buydown. Now I'm stuck with having to either pay without the buydown or risk running into more problems for an error not made by me. This is a shame.
Hello, I apologize for any confusion and discomfort you’ve experienced surrounding your first payment. The payment coupon received in your initial closing package is not reflective of the loan being sold and servicing transferred to the end investor. The investor will provide information with the temporary buydown reflected in the payment. Our understanding is your Mortgage Banker has also sent you a copy of the goodbye letter, you should have previously received, that contains all contact information for the investor that is servicing your loan payments. Should you have additional questions or require further assistance please contact me directly at 502-767-2999 or via email at [email protected]. Thank you for the opportunity to earn your business and trusting Real Genius with your mortgage financing. Sincerely, Jamie A. Thornton, CEO/Founder.
We’ve been very pleased working with Elyse Long both for our personal home loan as well as for several real estate clients that we’ve referred to her. She is quick to respond, thorough, quickly grasps needs and offers various solutions. I would not hesitate to work with or recommend her again.
I recently closed on my mortgage on September 26, 2023, and I must say, it was an overall positive experience. While the process took a bit longer than I initially expected, the journey was relatively smooth and hassle-free. The team at Real Genius was incredibly helpful and guided me through every step of the way, ensuring I understood all the details and moved efficiently through the process. I would recommend Real Genius to anyone in need of mortgage services.
Hands down best rate in the market! Shopped around with several lenders and no one else could beat Real Genius. Approval process was very smooth. In terms of room for improvement, at closing there was a minor paperwork mix up but got it resolved within 30 minutes.
Seamless and easy process with Real Genius! Mike and James were easy to communicate with and extremely responsive. Being a first time home buyer, I was especially appreciative of the updates and guidance of next steps throughout the process.
Brian Gillespie made the process of purchasing a breeze.
Competitive rates, responsive service - closed within 30 days.
I worked with Mike & Team for my loan process. They gave me the best interest rate in the market & made the process smooth as butter. Will definitely recommend Real Genius to everyone. Mike’s team was always reachable whenever I had any little doubt with any of the paper work. One of the best in the market.
excellent company. Mr. Mike Eller was the best! when a bank wouldn't even try to give me an FHA loan, he worked hard and got me an FHA loan. He was always available to answer all of my 100's of questions. Walked me through every step. This was my first time buying a house. I've always heard buying a house is very stressful and it is. But Mr. Mike and John made it as less stressful as possible. I highly recommend this company to anyone that's buying a home.
Brian G got me the best rate and coached me through the process. Closing was a smooth process too. I'd happily recommend Real Genius to my friends and family.
100 reviews matching
Sage Home Loans
Own Up
CapCenter
The Opal Group
PENNYMAC
Kiavi
Liberty First Credit Union
Quontic