What an experience
I've never had a problem. The choices for clothes is wonderful. Everything I've bought has been as described and fit wonderfully.
About RIHOAS
Data updated- Website
- rihoas.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 151 reviews
- Replies to negative
- 97% (37/38)
Do you own RIHOAS? Claim this profile for free and start replying to reviews.
About this business
Shop women's clothing at RIHOAS. The boutique dresses, tops, skirts, pants, sweater, blouse & accessories. Free standard shipping on orders over $69.
Written by the business, not verified by us.Is RIHOAS legit?
RIHOAS (rihoas.com) has a 3.7 out of 5 rating on OK.one, based on 151 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-03.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the beautiful styles, attractive colors, and good quality of the clothing, finding the pieces both fashionable and very well-designed for various occasions. Many people also mention that orders usually arrive quickly, and the sizing fits well for most shoppers, making online shopping a very smooth and enjoyable process. However, some customers also noted problems with inconsistent sizing across different pieces, making it sometimes difficult to find the right personal fit. A few shoppers experienced long delivery delays, poor fabric quality on certain items, and very expensive international return shipping policies that added extra costs.
Auto-generated from all reviews of this business. For reference only.What people say
Fast delivery and good designs
Fast delivery and good designs , however quality of swimwear can improve
A little disappointed with your return…
A little disappointed with your return policy. Would have been nice to receive a full refund/credit as a good faith gesture since I have made countless orders over the past years and have never had to return anything. I will definitely be more hesitant in the future before placing an order knowing that if it doesn’t work, I will be out of pocket no matter what.
Reply from RIHOAS2026-07-28
Dear valued customer, Thank you for taking the time to share your feedback and for your continued support over the years. We truly appreciate your loyalty. We’re sorry to hear that our return policy did not meet your expectations. We understand your disappointment and appreciate your comments. Your feedback has been shared with our team as we continue to review and improve our policies and services. If you ever need assistance with an order, please don’t hesitate to contact our customer service team. We’ll always do our best to help. Sincerely, RIHOAS Customer Support Team
Very helpful customer service.
Very helpful customer service. Always satisfied with quality
It was good but the shirt I bought…
It was good but the shirt I bought looks more beige than white like it looked in the pic
This is my second time ordering from…
This is my second time ordering from Rihoas and I can't wait for my order. I love their styles and decent quality for their price. The only issue I have, no shipment information 😎🫣 would be nice to receive notifications when the order is shipped and expected.
Terrible/non existent return process
My second order with RIHOAS and I needed to return the dresses I purchased as they don’t quite fit comfortably. Return process is a pain. I’ve emailed to request a return and have received no response so far. I had this the first time I ordered also so just ended up re selling on Vinted. UPDATE: Finally got a response and they have offered me a partial refund, or I can pay myself to send the dresses tracked delivery to America? They didn’t even ship from America! They clearly make it very hard to return things so people don’t bother. Not sure how legal this is with UK selling laws but he ho.
Reply from RIHOAS2026-07-28
Dear Customer, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We understand your frustration regarding the return process. Due to a recent change in our logistics partner, our available return warehouses have been adjusted. We understand this may be inconvenient, and we’re working to improve our return services for customers in different regions. In addition to the return option, we also provide alternative solutions such as partial refunds or store credit, allowing customers to choose the option that best suits their needs. Our customer service team is always happy to review each case individually and help find a suitable resolution. We appreciate your feedback and will continue working to improve both our products and our after-sales service. Best regards, RIHOAS Customer Support Team
Fast delivery
Fast delivery. Product as seen on picture, good quality.
beautiful dress
beautiful dress! for the high cost of it should of been sent wrinkle free.It is a mess of wrinkles and press lines from being in plastic for too long! slow to arrive too.
Quality comes with a value and a price
I love the dresses that I recently bought because they are a perfect fit for my body. I love the design, cut, material of RIHOAS products. They are all made out of great quality. The order service doesn’t take long and they always deliver right in front of your step. I would recommend this company to anyone because they truly care about their customers satisfaction and provide excellent services.
The ordering process was easy for me
The ordering process was easy for me, I say this to say I'm not computer savvy
Stunning dresses
Stunning dresses, great quality, didn't take long to arrive, totally worth it!! Recommending to everyone! :)
Avoid it at all costs
Avoid it at all costs! The price of the product does not match at all with the material and the quality of the product. It's like buying Shein but at an expensive price. The return policy is a scam, the buyer is responsible for the return in USA which is not cheap at all
Reply from RIHOAS2026-07-28
Dear Customer, Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. We regret that you were dissatisfied with both the product quality and our return process. Due to recent changes in our logistics partners, our available return warehouse has changed, which may result in international returns for some customers. We understand this may be less convenient than expected and appreciate your feedback as we continue working to improve our logistics network and after-sales service. If you still need assistance with your order, please contact our customer support team. We will be happy to review your case and provide the best solution available. Thank you for your feedback and support. Sincerely, RIHOAS Customer Support Team
Don’t sell what you don’t have
Poor stock management and slow communication. I placed my order well in advance for an upcoming holiday, only to be told a week later that one of the dresses I’d ordered couldn’t be shipped because it was the last one in stock and had a defect. While I appreciate they didn’t send a faulty item, waiting an entire week to tell me is unacceptable. It has now left me scrambling to find a replacement just days before my trip. To make matters worse, the initial solution offered was store credit or choosing another item, despite this being an issue on their end. For a company selling occasion and holiday wear, better stock management and much faster communication are essential. A very frustrating experience.
Reply from RIHOAS2026-07-28
Dear Customer, Thank you for sharing your feedback. We sincerely apologize for the inconvenience and disappointment caused by your shopping experience. We understand how frustrating it is to learn that an item is unavailable after placing an order, especially when it was purchased for an upcoming trip or special occasion. While we conduct quality inspections before shipment to ensure our customers do not receive defective items, we regret that this issue was not identified and communicated to you sooner. Your comments regarding stock management and communication have been shared with the relevant team. We are continuously working to improve our inventory management and response times to provide a better shopping experience. If there is anything we can still do to assist with your order, please contact our customer support team. We will be happy to review your case and provide the best solution available. Thank you for your feedback and support. Sincerely, RIHOAS Customer Support Team
The dress is amazing
Sizing is too small
Sizing is too small. Not meant for larger size women. Refund is a nuisance. Should be able to send back right away rather than emails !
No return policy
No return policy. I received a cumbersome and un-customer friendly email trying to convince me not to return the item. Required me to pay for return shipping AND demanded I send the tracking number within 7 days. Would never buy from this company again. Quality and selection not worth it. Rihoas does not stand by their products or honor American business practices. Must be a seller in China.
Reply from RIHOAS2026-07-28
Dear Customer, Thank you for sharing your feedback. We sincerely apologize that our return process did not meet your expectations. We understand that return shipping costs and return requirements can be frustrating. Our return policy, including the return shipping responsibility and return instructions, is available on our website before purchase. We are always working to improve our products, services, and overall shopping experience based on customer feedback. If there is anything we can still do to assist with your order, please contact our customer support team directly. We are always happy to review your case and provide the best possible solution. Thank you for your feedback and support. Sincerely, RIHOAS Customer Support Team
Non- Quality
The dress that I ordered was not the same quality as the photo. Specifically , I paid around 50€ and I thought that I will get the same quality because the dress was satin .Unfortunately it was cheap fabric. The colour was okay. Although The shipment method and time arrival was perfect.
Stay Away
I placed an order from the United Kingdom and received it on time, exactly as scheduled. However, when I requested to return the item, I encountered a very disappointing experience. First, I was informed that I would have to cover the return shipping costs, which is understandable if the return address is within the same country or region. What was completely unreasonable, however, was being asked to ship the return to an address in the United States. This makes the return process unnecessarily expensive and impractical for international customers. Based on my experience, I would advise others to stay away from this brand. It genuinely feels like they stop caring about their customers once the payment has been made. If you need to return a product or require after-sales support, you're largely left to deal with it on your own.
Reply from RIHOAS2026-07-28
Dear Customer, Thank you for taking the time to share your feedback. We sincerely apologize that your return experience did not meet your expectations. Due to recent changes in our logistics partners, our available return warehouse has changed. We understand that returning an item to a different region may be less convenient than expected, and we regret any frustration this has caused. We are continuously working to improve our logistics network and provide a better after-sales experience for our international customers. If you still need assistance with your order, please don’t hesitate to contact our customer support team. We are always willing to review your case and provide the most suitable solution available. Thank you for your feedback and support. Sincerely, RIHOAS Customer Support Team
Wow!
Wow! It exceeded my expectations.. Great fabric and excellent fit! True to size both dresses..
Cider
AZAZIE
Commense
Halara
JJ's House
Cupshe
berlook.com
Babyboo Fashion