I can’t take shots and that’s all you…
I can’t take shots and that’s all you cover with insurance. It is impossible to talk to anyone or determine how to communicate with your company. This is a poor experience end to end
About Ro
Data updated- Website
- ro.co
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 223 reviews
- Replies to negative
- 26% (11/43)
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About this business
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Written by the business, not verified by us.Is Ro legit?
Ro (ro.co) has a 4.1 out of 5 rating on OK.one, based on 223 user reviews collected here. It is listed under Health & Medical and its reputation is good. 76% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 26% of negative reviews; Reviews mostly discuss User experience, Price, Product. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers consistently mention that the initial sign-up process is remarkably quick, seamless, and exceptionally easy to navigate from start to finish. Many people also appreciate the professional medical support, thorough consultations, and straightforward guidance provided throughout their overall health journey. Users frequently highlight the fast delivery and efficient service that help them move forward. Some reviewers were not happy with the unexpected expenses, noting that monthly membership fees and medication prices were billed separately. Consumers additionally pointed out that the overall pricing structure was sometimes confusing, making it difficult to anticipate total monthly costs initially.
Auto-generated from all reviews of this business. For reference only.What people say
Straightforward and convenient to use
Straightforward and convenient to use. Helpful and kind staff members. And quickly had an answer. I really appreciated that. Definitely will be sharing with friends.
The whole experience was so simple and…
The whole experience was so simple and response back was very informative
It was easy and quick to use.
False advertising
Their advertising said $39 for the first month, $149 subsequent months for the prescription. They never said anything about having to pay an additional $149 monthly “body membership” in order to get your prescription. That is a hidden cost, making the prescription $300/month instead of $149/month. I think that is false advertising.
Everything went well and the RO team…
Everything went well and the RO team was very helpful
Easy set up process
Very quick response and replies. Friendly interaction and process of setting things up was easy and fast
Prompt and seems like you care
Prompt and seems like you care, not just selling a product
Kudos
The process of joining, physician recommendation and medication shipping was easy and efficient!
Great experience
The site was very easy to use and the quick response time was fantastic. Just waiting for my prescription to arrive so I can start my weight loss journey.
I only just signed up
I only just signed up, but I found the signup process user friendly.
Was easy to use
Was easy to use. Quick response!
Super easy process
I haven’t received my medication yet but the whole process has overall has been seamless
Quick and easy
I was surprised that Ro advertised the…
I was surprised that Ro advertised the first month of glp 1 as highly discounted (both when you sign up and when you choose a prescription) to then get an invoice for the full cost of the med AND instead of being a ‘discount’ that amount was invoiced as a program registration fee. So instead of the advertised incentive to try Ro for a month via a discounted first month, you actually pay more for month one.
Easy enrollment process.
Misleading info
Process OK but to my understanding 1st month was to be $39 you charged me that plus $149. That's not good
Easy!
Everything was so easy from start to finish.
Fast easy and very informative
Fast easy and very informative! Happy my insurance covered it... so happy to begin my weightloss journey!
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