About Rugs.com
Data updated- Website
- rugs.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 181 reviews
- Replies to negative
- 0% (0/26)
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About this business
Rugs.com is the best place to find your next area rug. We have thousands of rugs in stock. From mid-century modern and contemporary rugs to one-of-a-kind traditional hand-knotted rugs, we’ll have something to fit any style of decor.For more than 35 years, our team has worked in the rug and floor covering industry. Our expertise and deep connections to global manufacturers and distributors let us bring you the highest quality rugs at the lowest possible prices. We offer free shipping every day and 30-day free returns, there’s no harm in trying something new! Browse our online collection to find the rug your home has been missing!
Written by the business, not verified by us.Is Rugs.com legit?
Rugs.com (rugs.com) has a 4.4 out of 5 rating on OK.one, based on 181 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the official website is exceptionally easy to navigate, allowing them to search, filter, and quickly find the exact home decor items they need. People also appreciate the vast selection of styles, colors, and sizes available for both indoor and outdoor spaces, making shopping an absolute delight. However, some customers also noted experiencing unexpected shipping delays, with a few orders pushed back or remaining untracked for months. A small group of reviewers additionally mentioned receiving defective products or facing frustrating policies when attempting to process returns.
Auto-generated from all reviews of this business. For reference only.What people say
Easy to navigate online
Easy to navigate online. Many colors, styles, and sizes. Looking for this many options at brick and mortar store would take forever.
Your selection is great
Your selection is great! Much nicer than one of your competitors. I also like that you have more genuine rugs as opposed to washable, thin rugs.
Easy to view and order product
Easy to view and order product. I will let you know when delivered about product. Thank you
Excellant Customer Service
I ordered a rug and there were some defects in the product. Rug.com was responsive and offered us store credit. We look forward to our replacement. Customer service and the website are user friendly, and the prices are very competitive.
Locating the perfect rug and making the…
Locating the perfect rug and making the purchase was simple. Waiting on my rugs arrival to see the quality. I will come back and make and update.
Easy
Easy! Great choices!
Great website
Great website! Love seeing it in my room. Price is good. Love the free shipping and returns!
Easy shopping on Ruggables !
Easy shopping on Ruggables !! So many choices and ease of checkout!
Easy to use
Easy to use. Wide Selection. Happy with a prior purchase (delivery, communications and actual area rug.
I really love my new rug!
I really love my new rug. It’s the perfect final piece in my new bedroom and it compliments the look of the room really nicely. It feels good to walk across, the pile is comforting. I’m very happy with the price, the speed of delivery and the order process. My son is shopping rugs and will definitely buy from rugs.com.
Excellent rug and excellent service
Excellent rug and excellent service! The rug looks exactly as described, feels soft and well-made, and fits perfectly in my space. I was especially impressed with the delivery—it arrived within 24 hours of ordering. Fast shipping, great quality, and a beautiful addition to my home. Highly recommended!
Shopping can be time consuming & aggravating
After reviewing an item, to go back to where I left off, frequently returned to first page of items, not just previous page. Do not need to see every product in every color, I can click on item then change color to see other.
Easy to use and great selection
Easy to use and great selection, especially if you need matching rugs. Reasonable prices too.
Very easy to maneuver in the online…
Very easy to maneuver in the online shopping and the ordering was very simple and quick.
Dishonest
On their FAQ, Rugs.com lists that they deliver to APO addresses and proudly support the military, but when I ordered a rug to my APO address, I then received messages saying it was "invalid" and they do not deliver to APO right now. I never would have put in an order in the first place if the FAQ hadn't told me they deliver to APO. Their FAQ is dishonest and deceitful.
Very happy with my purchases
This is the 3rd area rug I've bought from Rugs.com. Easy to find my previous order and ordered the same rug again. Prices are good. I love the quality. Easy to use website.
CheckoutLove this rug! is simple compared to many
Checkout is simple compared to many. This is the second time I am buying this rug. Got flooded by an ice dam. My original is still in good shape but I am moving it to a new room . Absolutely love this rug and get many compliments on it.
The site was easy to navigate
Such great deals and so many beautiful…
Such great deals and so many beautiful products to choose from, makes it hard to choose. Great website and company. Super fast shipping. Will always use them to update my space and refer them to anyone I meet. Great job guys and gals 😍
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