Excellent Compamy
Accurate descriptions on their website make it a breeze to find what you're looking for. Excellent prices and customer service make it a wonderful buying experience.
About Scent Decant
Data updated- Website
- scentdecant.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 8% (1/13)
Do you own Scent Decant? Claim this profile for free and start replying to reviews.
About this business
SCENT DECANT is an affordable and fun way to sample high-end new designer fragrances. Once you find your favorites, you can then purchase them in larger sizes. Sample vials start at just $0.99 and we carry perfume and cologne samples in over 1000 fragrances.
Written by the business, not verified by us.Is Scent Decant legit?
Scent Decant (scentdecant.com) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 8% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of authentic fragrances and the incredibly responsive support team that readily resolves issues like leaks or lost packages. Many consumers truly enjoy trying various designer scents in convenient travel sizes before committing to purchasing full bottles. Some reviewers were not happy with unexpected delivery delays, occasional issues involving incorrect items, and insufficient postage charges upon arrival. A few individuals also mentioned experiencing frustrating difficulties with customer service when trying to resolve complicated shipping errors. People noted that orders sometimes took longer than expected to arrive at their destinations.
Auto-generated from all reviews of this business. For reference only.What people say
Great prices and good service
For the quality/rarity of these scents the samples and bottles are priced great. The service is also quick and they are quite nice, one of my samples spilled in shipping and they had no problem sending me a replacement at no cost. The only thing I wish is that they'd package the bottles with some sort of barrier between them in case they do spill a bit or leak so they don't make the bottle smell, which can be unavoidable given that they are small and have an oily liquid inside. Still, I have bought from them multiple times and will in the future as well.
Good customer service
Good customer service. Would recommend 👌
I would recommend
I would recommend. I love their decants. I had a problem with the shipping of my order and they reshipped with no problem. Five stars.
My delivery said delivered but was not…
My delivery said delivered but was not where when I went to look an hour later. Working with Scent Decant was a joy. Another shipment was made after a few questions from CS.
Twice they sent me a shipment postage…
Twice they sent me a shipment postage due, when I had paid for shipping. They said they have a no-refund policy. I refused both shipments.
Customer service shout out
One of my orders said it was delivered but I never got it. After a couple of email exchanges, Scent Decant decided to send my order again gaining a customer for life. That is customer service!
Poisoned gift
I ordered two samples from ScentsGift, which were supposed to arrive in 2-3 days, but it took 18 days for them to be delivered. To make matters worse, the perfumes were diluted, with a strong alcohol smell and barely any lasting power. I compared them to my original bottles at home – no resemblance whatsoever. I tried contacting customer service multiple times, but received no response. Shipping fees? Still not refunded. If you’re looking for authentic samples or reliable service, look elsewhere. Here, you pay a lot for what feels like a “poisoned gift.”
Reply from Scent Decant2025-10-23
Unfortunately this customer has us confused with another company. We're ScentDecant, not ScentsGift and have no affiliation with them. We're sorry this customer had a bad experience with another company, but that is not in any way related to our business or how we operate.
Found great options here
Found great options here. Very attentive company. I recommend 👍🏻
Excellent service
Excellent service. Responses very quickly. 💪
Great experience!
I placed my first order with Scent Decant and sadly one of my scents leaked in shipping. It was the one I most looked forward to too. I contacted the company, sent them a pic of the empty container, and let them know. They immediately handled it! They replaced the scent and it’s on the way to me now. I enjoy companies that stand by their word so I will continue to order from them. I know I can trust them now. 100% recommend!
Highly recommend this website
Highly recommend this website! My order didn’t arrive the first time due to an address issue. Once I contacted their customer service they quickly sent me a new sample, free of charge!
Customer service and scents are 10/10
I would highly recommend this place for any scent needs. Customer service is amazing as well. I’ve never had any issues. They are quick to respond and quick to solve any issues I may have had. Can’t wait to order more colognes.
Worst experience 0 Stars
Worst experience 0 Stars I didn't receive my shipment because I was at the hospital with my daughter and for some reason it was signature required. I contacted SD and they said they didn't create the shipment with signature required so it shouldn't have had it. But I would have to contact the postal service. I do mail and shipping and receiving for a large oil and gas company for 14 years now and know exactly how mail/packages work. If I create a shipment and it doesn't get to where it should, it's my responsibility to contact the shipping service not the recipient, because it was under my account. Shipping services wont and can't change a shipment if you don't provide account details, because then anyone can just redirect expensive packages to themselves, stealing merchandise, all the time. Now does that make sense?! They're just lazy or stupid, that's the only answer.
Do NOT buy full size bottles!
Good for getting small sample sizes to try different scents. However, do NOT buy full size bottles from them! I ordered a retail spray bottle and my invoice even showed the pretty little bottle. I was sent a refill bottle that doesn’t even spray! Customer service is horrible and had the nerve to tell me it’s the correct item when it’s clearly not. Going to have to end up sending it back and at my cost; the least they should do is refund my shipping cost as well since they basically are false advertising.
Solid customer service
Lost or Stolen
My order was lost or stolen. Spoke to a customer service representative via email and they handled it quickly and promptly. Reissued the missing scent with no Hassell Thank you so much....
Outstanding Support
Our postal service is very hit and miss in our area. I’ve actually missed a few of my deliveries from Scent Decant but always tried to resolve it with the post office. This time I decided to give my case numbers to Scent Decant and they immediately shipped a replacement to me no questions asked. What a great company with excellent customer service.
BEWARE OF SHIPPING CHARGES
The company charges shipping. My charge was $4.99. When it was delivered the postage they charged me was insufficient. I had to pay an extra $6.00 to get the package. I complained to Scent Decant and they refunded me $3.99 the amount I paid for the perfume but not the $6.00 I had to pay extra for the overage on the postage. I won’t use this company again. The perfume was fine, but I don’t like their shipping fraud.
Great service
Great service. Authentic fragrance and packaged perfectly to prevent damage. I will use them again.
MicroPerfumes
Scent Split
Decant House
DecantX
FragranceNet
Venba Fragrance
MyFragranceSamples.com
Mod Fragrances