Ship Smarter. Grow Faster. Ship.com offers an all-in-one shipping platform just for small businesses. Easily integrates with your online store and instantly starts saving you up to 89% off on shipping costs and up to 95% of your time on your shipping process. No demo required, because you won't need it!
Written by the business, not verified by us.Ship.com (ship.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-09-03.
I've been using this shipping platform for almost 3 years now. I love the ability to connect to other platforms and have them interact with shipping details. This ability saves me so much time. Additionally, I've found the customer service to be very helpful. I've even had scenarios where they have proactively reached out to me to provide tips on saving money.
It has been easy to use and saves me money on shipping! A ship upwards towards 50 packages a week and this makes my life so much easier with integration for my PayPal orders
Good job on my package ring bomb party I love jewelry and Luis Robert and annie Marie and Lisa and Mike
They suck they was taking money from me even after I canceled my 3 day trial period. So I’d advise you to contact them to make sure they got the cancellation because I don’t check bank statements and they’ve been charging me since May and telling me they can’t issue me a refund that’s BULLSHIT
Robert, We've confirmed your Ship.com subscription is now canceled. Our team has reviewed your account history from May 2024 and has reached out to you directly regarding the charges you've mentioned. For all customers: Ship.com offers a 14-day free Executive trial with no credit card required to sign up - a payment method is only needed when purchasing shipping labels. The Ship subscription trial provides full access to premium shipping features during the trial, and if you continue using Ship.com afterward, you'll automatically transition to the Executive subscription or downgrade to a Growth or Starter plan. Ship.com believes in freedom and flexibility - you can cancel your subscription anytime with no strings attached through: Your account settings [email protected] if you need assistance Our customer support team We appreciate you bringing your challenges in cancelling your account to our attention and helping us improve our service.
When I had a missing package I was not sure what to do so I emailed Ship.com They responded to my email very quickly and explained to me who to contact (USPS) and gave me the website. The information I was given really got the ball rolling My package was located and is arriving today. I really appreciate helpful people. Thank you
I've been using ship.com since March of 2023 and I've used it since then multiple times a week. I love how easy it's is to use. Anytime I reach out if I have a question about anything I always get a response back within a reasonable amount of time..
Order order to order that says was claim never got shopped never got delivered call 20 minutes after order was supposed to be delivered and they just asked me if I wanted to reschedule it and then just apologized and that was it that's terrible customer service terrible in general.
Hi Angie! Would you please reach out to [email protected] so we can resolve this? It looks like you are not in our system as a Ship.com shipper so we want to make sure that you are speaking to the right person and get this issue fixed for you as soon as possible. Thank you!
I've been using ship.com to ship all my online boutique orders for a few years now. I love that it's integrated with my invoicing system so that when an invoice is paid I can simply click to purchase postage and ship it. It's also really simple to give someone a custom quote for shipping if needed.
I use Ship.com multiple times a week to mail packages to friends/family and sometimes customers. I've been using it for over 4 years and I can say the pricing is as good as other mailing programs, but honestly the best part is how easy it is to use. It integrates to my invoicing system and has so many personalizable features. Truly an awesome program and I recommend it to any small-business owner!
Ship.com is easy to use and I love how it syncs to my business data easily as well.
I've been using ship.com for years to ship items to my customers. The platform is very user friendly, and the rates are great. I also like that the site makes it very easy to keep track of shipping charges for the year so that I can easily calculate the information that I need come tax time. If you are a small business owner, I highly recommend ship.com for your shipping needs.
Easy to use and love that it saves me money too! Such a great service. I use it for several of my businesses. Highly recommend.
I have been using ship.com for about 2 years. When I set up my billing I was not able to attach my bank account due to an error in their system. At that time I was advised I could add a balance (which you are required to do if you don't have your banking attached to the account) and that I could be refunded at anytime in the future that I no longer wished to use their services. I tried to get my money back and was informed that I could only be refunded for up to 6 months from the initial payment. Now I am stuck using their services until my money runs out when other companies have much lower shipping rates. I gave 2 stars because even though I had this issues and their rates are higher than done other websites I do find the system easy to use and navigate and it connects with square.
Hi Alicia, My sincerest apologies for your experience with this. We can guarantee that we have the absolute lowest shipping rates available, so we would be happy to answer any questions you have on this. Please reach out to [email protected] to resolve the issue around your account balance and linking your bank account. Happy to help!
This shipping is the best one I've found. They make it so easy to run my business from home! If I have a question, the live chat is amazing. There was a time I entered the incorrect weight and my customer still got their package and the difference just came out of my account on file.
I love this shipping company. They have answered so many of my questions and helped me in such a positive way. Makes it easy to run a business from home. Thank you for all that you do!!
I have been using ship since the beginning of 2020. I love how easy it is to print shipping labels at home and skip the post office line!
Ship takes care of all my shipping needs. When I’m over or under they make it right and refund me when necessary! I appreciate everything this company does and it makes my customers happy as well! I love how easy the site is to use as well!
Easy to use, and so worth it for the discounted shipping rates. My friends always ask me to ship things for them instead of going to the post office. 😅❤️
Such great customer service! It’s so fast and easy! It makes all my shipping needs so fast!! I definitely recommend:)
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