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Shopping & Fashion

SKIMS

ClaimedCollecting reviews

188 reviews

2.4188 reviews
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About SKIMS

Data updated
Website
skims.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
188 reviews
Replies to negative
22% (26/116)
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Is SKIMS legit?

SKIMS (skims.com) has a 2.4 out of 5 rating on OK.one, based on 188 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 56% of reviews are 1 star, a relatively high share; The business has replied to 22% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-27.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally find the delivery services to be very fast and reliable across different regions. Many people deeply appreciate the comfortable fit, soft fabrics, and overall pleasant online shopping journey. Shoppers frequently mention that the clothing comes in wonderful colors with great design choices. Some reviewers were not happy with customer service and experienced delayed response times when seeking help. Shoppers also noted frustrating issues with items falling apart, poor stitching, or seams coming undone quickly. Additionally, a few individuals encountered complicated return processes and missing parcels during the delivery stage.

Auto-generated from all reviews of this business. For reference only.

What people say

Woeful Customer Service

Absolute woeful customer service. Ordered an item 3 weeks ago which subsequently got lost in the post. Following multiple attempts to reach out and get a response. Their responses are vague, and untimely. When sending out an email, the automated response indicates a 1-2 business day response which never occurs on time. I am still at this point awaiting a response from Skims for the correct response of issuing a refund for the lost product. Skims products are good. Bought as a gift which was enjoyed by my girlfriend

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