Great customer service and good online…
Great customer service and good online communication
SkincareEssentials is your premier destination for prestige, professional-grade skincare and haircare typically only found in your dermatologist's office, luxury spa or salon.
Written by the business, not verified by us.SkincareEssentials.com (skincareessentials.com) has a 3.9 out of 5 rating on OK.one, based on 208 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers consistently praise the wide selection of authentic skincare and beauty product lines available at remarkably affordable prices. Consumers frequently highlight that purchases arrive securely packaged, often exceeding expectations with fast shipping and helpful seasonal sales events. Some reviewers were not happy with unexpected delivery delays, noting that shipments occasionally took weeks without proactive tracking updates. People also mentioned frustration when popular items went on backorder without prior notice or when subscription billing changed unexpectedly. Furthermore, a few buyers faced challenges trying to cancel purchases or secure prompt responses from customer support agents.
Auto-generated from all reviews of this business. For reference only.Great customer service and good online communication
Broken product. Slow to no customer service with no resolution. Spent a lot of money on a product for the first time and will buy elsewhere if they do not resolve the issue of sending me a defective product.
I have tried canceling this subscription multiples times.
I don't live at that address. I ordered 1 bottles 1 tome. Stop the shipment I don't live there
Easy to order. Delivered on time. And on sale!
Great offering of products and special pricing certainly helps us serum junkies….. lol
Packing was fantastic. Product arrived in perfect condition.
Though the delivery was over three weeks long and I never got status updates until I emailed them, I received my products and they were 40% off sale. I just made a second order. I’m happy with my products.
I had a great experience with Skincare Essentials. My Kevin Murphy Plumping Wash and Plumping Rinse arrived quickly, were well packaged, and were authentic. The products have been excellent, leaving my hair feeling healthier with more body and volume. I'll definitely order from them again!
Order was not shipped after 2 weeks of ordering, yet charge was on credit card. It was difficult to contact customer service about this.
You had the products I wanted; and I was able to take advantage of a promotion!
Quick, efficient, good discounts
Thank you. Nice to get great products with a little price adjustment.
1.prompt to respond to an order cancellation 2.fast shipment.
This is my favorite make-up and ordering/shipping was a breeze. Cost was was extremely affordable.
Great products and great prices. I was able to get a discount on some products to prevent wrinkles for me and an Eminence Acne kit for my son. They also throw in great samples!
Seamless submission through the website only issue is my welcome 35 did not work, but I still got a good deal on what I ordered so I can't complain there and it already shipped the next day. Kudos.
208 reviews matching