SkincareEssentials is your premier destination for prestige, professional-grade skincare and haircare typically only found in your dermatologist's office, luxury spa or salon.
Written by the business, not verified by us.
Is SkincareEssentials.com legit?
SkincareEssentials.com (skincareessentials.com) has a 3.9 out of 5 rating on OK.one, based on 208 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers consistently praise the wide selection of authentic skincare and beauty product lines available at remarkably affordable prices. Consumers frequently highlight that purchases arrive securely packaged, often exceeding expectations with fast shipping and helpful seasonal sales events.
Some reviewers were not happy with unexpected delivery delays, noting that shipments occasionally took weeks without proactive tracking updates. People also mentioned frustration when popular items went on backorder without prior notice or when subscription billing changed unexpectedly. Furthermore, a few buyers faced challenges trying to cancel purchases or secure prompt responses from customer support agents.
Auto-generated from all reviews of this business. For reference only.
What people say
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David FrankfurterUnited States · 2 reviews · Verified · Experienced 2026-08-10 ·
★★★★★
I didn't like being slapped with a $5…
I didn't like being slapped with a $5 protection fee as I was about to check out. It was difficult to find the button to reverse this, and i think it's sleazy, since if the package arrives damaged I'm obviously going to demand a new shipment.
Received a discount, so it was a really good price. Shipping was very fast and well packed.
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Ausra JUnited States · 1 review · Experienced 2026-08-10 ·
★★★★★
Shipping protection was added on…
Shipping protection was added on automatically, was not paying attention so paid extra 5 dollars for nothing! Very shady leaves unpleasant experience!
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April BrennanUnited States · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
My products have been watered down and…
My products have been watered down and tampered with. I am a longtime user of these Kevin Murphy products and the ones I received from Skincare essentials, smell different are watered down, sticky, and ineffective. Very unhappy.
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Janette Palmer United States · 3 reviews · Verified · Experienced 2026-08-03 ·
★★★★★
I was impressed after the second use of…
I was impressed after the second use of the products. I really like the cleanser and the serum. Overall I would give a five star . I purchased many products but this one works very fast. Good results, I will definitely order again.
I contacted customer service to get a new dispenser for my vitamin c since I can see a crack, thinking it was an easy request, now I have to wait to be back home from my trip to get proof lol
They need a picture , which I will send once I am back home
I never received my product. I filed a request to get a new one and received an acknowledgment, but thus far still no product. Very disappointed in the customer service. Will not re-purchase.
I subscribed so the price was supposed to be 177$. Got the second shipment and looked at the invoice. $295. Well that's going back or contesting charge with cc company
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Andrea PlucknettUnited States · 2 reviews · Verified · Experienced 2026-08-02 ·
★★★★★
I had an excellent experience ordering…
I had an excellent experience ordering Jan Marini Skin Zyme and C-ESTA from Skincare Essentials. The customer service was outstanding—they were responsive, helpful, and professional throughout the process. My order arrived quickly and was well packaged. I'm very pleased with both the service and the fast delivery, and I would definitely order from Skincare Essentials again. Highly recommend!
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Susan FitzgeraldUnited States · 2 reviews · Verified · Experienced 2026-08-02 ·