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Food, Beverages & Tobacco

SMOKEA

ClaimedCollecting reviews

103 reviews

3.9103 reviews
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About SMOKEA

Data updated
Website
smokea.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
72% (18/25)
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About this business

Smokea is the world's best online head shop featuring a wide selection of glass pipes, bongs, rigs, vaporizers and other smoking accessories. Offering free shipping to the USA, SMOKEA® rewards, hassle free returns, outstanding customer support and the ...

Written by the business, not verified by us.

Is SMOKEA legit?

SMOKEA (smokea.com) has a 3.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 72% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the exceptionally fast shipping and very reasonable prices, noting that packages always arrive quickly and securely wrapped. People are genuinely happy with the incredible variety of glass products, solid materials, and the overall excellent quality offered across the catalog. Some reviewers were not happy with incomplete orders, mentioning that specific items were missing from their packages or arrived broken. A few other people also shared experiences of receiving defective items, encountering frustrating delivery delays, or dealing with unexpected fulfillment errors. Additionally, some consumers experienced difficulties when trying to resolve these problems regarding replacements and refunds.

Auto-generated from all reviews of this business. For reference only.

What people say

T
Teresa BaudendistelUnited States · 7 reviews · Verified · Experienced 2026-01-25 ·

Quick delivery

Quick delivery, no hassles.

Reply from SMOKEA2026-02-12

Thank you so much for the 5-star review! We’re glad to hear your order arrived quickly and hassle-free. We truly appreciate you choosing SMOKEA and look forward to serving you again soon.

M
Michael McCoinUnited States · 1 review · Verified · Experienced 2026-01-25 ·

Thank you Smokea

Thank you Smokea! 2nd time I have purchased from you and I am a satisfied customer

Reply from SMOKEA2026-02-12

Thank you for coming back for a second order and for the 5-star review! We truly appreciate your continued support and are glad to hear you’re a satisfied customer. Looking forward to serving you again soon!

B
Britney HinesUnited States · 1 review · Verified · Experienced 2025-12-25 ·

Fast delivery

Fast delivery. Great products. 😄

Reply from SMOKEA2026-02-12

Thank you so much for the great review! We’re happy to hear you’re enjoying the products and that delivery was fast. We truly appreciate your business and look forward to your next order!

C
CEDRIC JONESUnited States · 1 review · Verified · Experienced 2025-12-25 ·

The package arrived in perfect…

The package arrived in perfect condition , and in a timely manner.

Reply from SMOKEA2026-02-12

Thank you for the 5-star review! We’re glad your package arrived quickly and in perfect condition. We appreciate your support and hope to serve you again soon.

E
EEUnited States · 1 review · Verified · Experienced 2025-12-25 ·

I was sent melted gummies

I was sent melted gummies. When I reached out to customer service they doubled down and told me “oh well it happens”. When I told them that wasn’t an acceptable response they just thanked me for my feedback. Will not be buying anything from this company again.

Reply from SMOKEA2026-02-12

We’re genuinely sorry to hear your gummies arrived melted. During warmer months or in certain transit conditions, heat-sensitive products can occasionally soften or change shape in shipping, even when properly packed. This disclaimer is stated on our site before purchasing. We want to clarify that we would never dismiss a customer’s concern with “oh well.” Our team’s intention was to explain that while melting can sometimes occur due to shipping temperatures outside of our control, the product itself remains safe and usable. We apologize if that explanation came across as dismissive. That was not our intent.

R
Rayden LuzonUnited States · 1 review · Verified · Experienced 2025-12-25 ·

Good shipping could be faster but…

Good shipping could be faster but understandable good products

Reply from SMOKEA2026-02-12

Thank you for the 5 stars and the feedback! We’re glad you’re enjoying the products, and we appreciate your patience with shipping times. Thanks for shopping with us — we hope to see you back again soon.

e
ella wagnerUnited States · 1 review · Verified · Experienced 2025-12-25 ·

this website is peak

this website is peak. Trust in it pls. Take it from me my word is trustworthy asf. Peace out Girl Scout. ✌️

Reply from SMOKEA2026-02-12

We love the energy — thank you for the awesome review! We truly appreciate the trust and support. Thanks for choosing SMOKEA, and we’ll be here whenever you’re ready for the next order.

J
John StonesiferUnited States · 1 review · Verified · Experienced 2025-12-25 ·

A simple wonderful product...

Reply from SMOKEA2026-02-12

We really appreciate the 5 stars! We’re glad you’re enjoying the product and thank you for choosing SMOKEA. Hope to have you back again soon!

S
Sav KUnited States · 1 review · Verified · Experienced 2025-12-25 ·

Exactly what I ordered!!

Not only did my package arrive WAY early, it's great quality. Exactly what I expected and I love how easy it is to dismantle for cleaning! 10/10

Reply from SMOKEA2026-02-12

Thank you so much for the fantastic review! We’re glad your order arrived early and that everything was exactly what you expected. We truly appreciate your support and look forward to serving you again!

M
Michael ShostUnited States · 10 reviews · Experienced 2025-12-19 ·

I loved the look and colors of the Dogg…

I loved the look and colors of the Dogg lbs Westside Rider Bong, so I ordered it. I want to shout out to Smokea's shipping service team. Unfortunately, the bong arrived broken. I notified the team, they sent me a form which I filled out and they replaced it ASAP! I got the intact product quickly and it works as great as it looks! It is ergonomically designed to facilitate solid sessions. And it looks amazing in my display cabinet with my other high-end/collectable glass. Love the product! Love the seller! Love the support they provide! -Michael

Reply from SMOKEA2026-02-12

Thank you for the incredible review and for giving us the chance to make it right! We’re glad the replacement arrived quickly and that you’re loving the Westside Rider. We truly appreciate your support and hope to serve you again soon.

A
Al GarciaUnited States · 12 reviews · Experienced 2025-12-21 ·

Color me impressed

Color me impressed. I wasn't expecting much due to the low price point. I specifically use this w/ my Lobo vaporizer and works like a charm. Picking up another one to use with my dry herbs.

Reply from SMOKEA2026-02-12

Thank you for the great feedback! We’re glad it exceeded expectations and works perfectly with your setup. We appreciate you choosing SMOKEA and look forward to your next order!

SanCanada · 2 reviews · Experienced 2025-12-17 ·

Horrible customer service

My order didnt come and im only being refunded a portion of what I paid. I should not be charged a restocking fee on a product I never received to begin with AND they're making me pay for the shipping. This company scams ppl out of money. Do not order from these people

Reply from SMOKEA2026-02-12

Your order was returned to sender by the carrier due to an insufficient, incomplete or unknown address. This address was provided by you at checkout. When a package is returned to us for these reasons, we issue a refund less a 10% restocking fee. You can find more information at smokea.com/shipping.

L
LauraUnited States · 3 reviews · Verified · Experienced 2025-10-14 ·

Love Smokea

They stand by their products and have replaced items arriving broken!

Reply from SMOKEA2026-02-12

Thank you so much for the kind words! We’re glad we could quickly replace the broken item and make it right. We truly appreciate your support and look forward to serving you again.

K
KirkUnited States · 4 reviews · Verified · Experienced 2025-11-24 ·

Great product

Great product! Speedy service! Superior quality!

Reply from SMOKEA2026-02-12

We appreciate the great review! We’re happy to hear you’re enjoying the product and that everything arrived quickly. Thanks for choosing SMOKEA — we hope to see you back soon.

W
WyattUnited States · 1 review · Verified · Experienced 2025-11-24 ·

I love smokea😋buy from them

Reply from SMOKEA2026-02-12

We appreciate the love! Thanks so much for the great review and for choosing SMOKEA. We look forward to serving you again soon.

D
Darryn PotterUnited States · 1 review · Verified · Experienced 2025-11-24 ·

Not you Grandad's Glass

I love that I can load my 7 pipe once and have it last all day. Smooth green hits every time. And the way this device collects resin in the lower chambers is phenomenal. I also like the weight of the 7 pipe...feels like I'm smoking a cigar.

Reply from SMOKEA2026-02-12

Thank you for the awesome review! We’re glad you’re loving the smooth hits and design of the 7 pipe. We truly appreciate your support and hope it keeps delivering great sessions for you.

NoëlUnited States · 3 reviews · Verified · Experienced 2025-11-24 ·

Product was as described and arrived in…

Product was as described and arrived in record tiy!

Reply from SMOKEA2026-02-12

Thank you for the 5 stars! We’re glad your order arrived quickly and exactly as described. We appreciate your business and look forward to your next visit.

Al TielemansUnited States · 2 reviews · Verified · Experienced 2025-11-24 ·

Alternative use...

Soooo, I'm a middle aged guitarist that is learning to play Led Zep's Whole lotta Love and wanted to incorporate the slides Jimmy Page uses on the record into my playing...but a glass slide on my finger is too restrictive and when I put it in my mouth to make it accessible to me it looked kinda dumb, so I started looking for a ceramic or glass rod and then stumbled upon your items...It now rests on an extended piece of E string sticking out of a tuner peg and then gets stuck in my mouth after the first series of slides...cool in theory, but really just more efficient. Got a laugh from my band mates!!

Reply from SMOKEA2026-02-12

Thanks for sharing your creative take on it — that’s a first for us! We appreciate the 5 stars and your support. Glad you found a use that works for you, and we hope to see you back again soon.

D
DawnUnited States · 2 reviews · Experienced 2025-11-21 ·

Did replace a missing item

Reply from SMOKEA2026-02-12

Thank you for the review! We’re glad we were able to quickly replace the missing item and make it right. We appreciate your patience and your business.

Walter RoughtUnited States · 2 reviews · Experienced 2025-11-24 ·

You sent me leaky disposable that I had…

You sent me leaky disposable that I had to toss. I opened one today and it had a tiny bit in it and down to 70 percent charge. Your employees are sending out used products. THAT'S MY PROBLEM NOW. USED PRODUCTS. SCUM BAG

Reply from SMOKEA2025-11-25

We do not ship used products. However it is possible that your disposable may have been damaged during shipping. If you received a defective product and you’ve reported it to our support team, it will be replaced free of charge.

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