Smokea is the world's best online head shop featuring a wide selection of glass pipes, bongs, rigs, vaporizers and other smoking accessories. Offering free shipping to the USA, SMOKEA® rewards, hassle free returns, outstanding customer support and the ...
Written by the business, not verified by us.SMOKEA (smokea.com) has a 3.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 72% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently praise the exceptionally fast shipping and very reasonable prices, noting that packages always arrive quickly and securely wrapped. People are genuinely happy with the incredible variety of glass products, solid materials, and the overall excellent quality offered across the catalog. Some reviewers were not happy with incomplete orders, mentioning that specific items were missing from their packages or arrived broken. A few other people also shared experiences of receiving defective items, encountering frustrating delivery delays, or dealing with unexpected fulfillment errors. Additionally, some consumers experienced difficulties when trying to resolve these problems regarding replacements and refunds.
Auto-generated from all reviews of this business. For reference only.Everything I’ve ordered has been great and free shipping on orders over $50 dollars you can’t beat that, plus they ship pretty much everywhere::
We truly appreciate the great feedback! We’re glad everything you’ve ordered has worked out well and that you’re enjoying the free shipping perk. Thanks for choosing SMOKEA — we look forward to your next order.
Both products I received are CLEARLY defective. Only one will be refunded when I proved with pictures of the defects. They also refuse to refund any shipping charges. So I spent all the money and shipping for NOTHING. They are refunding the cheap item only but it is still completely unusable. DON'T EVER BUY FROM SMOKEA. TOTALLY DISHONEST
We reviewed the photos you provided and processed a refund for the item that qualified under our return policy. As outlined on our website, products that have been used are not eligible for return or replacement due to hygiene and safety standards in our industry. Shipping charges are also non-refundable once an order has been fulfilled and shipped. We understand this was not the outcome you were hoping for, but we applied our stated policy consistently based on the condition of the items received.
No problems. Quick delivery, order complete.
George, thank you for the great review! We’re glad everything arrived quickly and exactly as expected. We appreciate you shopping with us and hope to see you back again soon!
Excellent!! Product doesn't actually get me high, but it's alright!!! Anyway, it makes me feel all right!!!
George, thank you for the great review! We’re glad everything arrived quickly and exactly as expected. We appreciate you shopping with us and hope to see you back again soon!
I never have to wonder when my package will arrive. It gets delivered before I can think "when". I have ordered a few times, and I am impressed with the fulfillment and delivery every time. If I could give an 8, I would. For sure have my business.
Carolyn, this absolutely made our day. Thank you for your continued trust and support. We work hard to keep things fast and consistent, so your feedback means a lot. We look forward to serving you again!
It was as good as described. I will by again.
Matt, we appreciate you taking the time to leave a review! We’re glad everything arrived just as described and that you’re satisfied. Thanks for choosing SMOKEA and we hope to see you back soon.
Quality products, great prices and got here quick. I will definitely shop with them again.
James, thank you for the great feedback! We’re glad you’re happy with the quality, pricing, and fast delivery. We truly appreciate your support and look forward to your next order.
I was sent the wrong item and I have requested a refund but not gotten any reply. I plan to give it a short time longer before I contact my credit card company.
It looks like we responded to your request the following business day and approved your return. You were issued a full refund upon the item being returned to us.
Product is good but took over a week to get delivered
Glad to hear you're enjoying your product. As for shipping, it looks like you chose Free Shipping at checkout. This service has a fulfillment time of 2-3 business days and a delivery time of 2-7 business days. If you are interested in expedited shipping services, we do offer those at checkout.
It was private fast and even beat peacemaker on price. Great
Joron, thank you for the awesome review! We’re happy to hear your order arrived quickly and at a great price. We appreciate your business and look forward to serving you again.
It was all good, found the product I was wanting with no problem, and I'm very satisfied with it !
John, thank you for your review! We’re glad you found exactly what you were looking for and that everything went smoothly. We appreciate your business and hope to see you back again soon.
Quick timely service, products ordered were received in excellent condition. No complaints. Satisfactory.
Richard, thank you for the great feedback! We’re happy everything arrived in excellent condition and on time. We appreciate your support and hope to earn your business again soon.
Everything I've ordered here has gotten to me fine within about a week each time. All of the products have been great except for two recent ones, but other than those I love the options and prices here.
Hailey, thank you for your honest feedback and continued support! We’re glad you love the selection and pricing. If you ever have an issue with a recent product, please don’t hesitate to reach out — we’re always here to help. We appreciate you shopping with us.
The product I received was VERY poorly made with a rough, uneven acrylic top and bottom on the tube. Less of an issue but indicative of the poor quality control is the giant logo sticker was crooked. Then I was further aggravated when the company said they would not provide a refund. I had used the item once before noticing the quality issue so it could not be returned.
We’re sorry to hear you were unhappy with the item you received. We take product quality seriously and appreciate feedback regarding fit, finish, and manufacturing details. For transparency, our return policy does not allow returns on products that have been used. This is a standard policy within our industry due to hygiene and safety considerations. Once an item has been used, we are unable to resell or restock it. We always encourage customers to inspect items upon arrival before use and to contact us right away if there are visible defects or concerns. In many cases, we’re able to assist when issues are reported prior to use. We value the feedback and will continue working with our suppliers to ensure quality standards are met.
Been a customer for several years. Great service. Great variety. They even have a frequent buyer rewards system. Trying to find something wrong but…nah
Gene, being a customer for several years means a lot to us. Thank you for the continued support and for recognizing our service, selection, and rewards program. We truly appreciate your loyalty and look forward to serving you for many more years.
My experience was great because you had the product I've been looking for the damn company doesn't make the pipe I got from you guys anymore thank you for having it
Barry, we’re thrilled we had the product you’ve been searching for! Thanks so much for your kind words and for trusting us with your order. We truly appreciate your business and look forward to serving you again.
Got what I ordered. Difficult to find product.
Claude, we’re glad we could help you track down that hard-to-find product! Thanks for choosing SMOKEA and taking the time to leave a review. We hope to see you back again soon.
Bought lots of goodies so far this review is only for the brand Dome Wrecker base on personal opinion only. Good value, weak potency, and limited reliability on disposal devices. Most of the time it doesn’t work and that means one less star at every disappointment.
Thank you for the feedback. We’re sorry to hear you’ve had inconsistent experiences with this particular brand. We always encourage customers to reach out to our support team if a device arrives defective or fails prematurely. When issues are reported within our policy window and before use where applicable, we’re happy to review and assist. We appreciate you sharing your experience and will continue monitoring product performance and supplier quality.
We’re sorry to hear about your experience. If an item arrives damaged or leaking, we ask that customers contact us within 7 days of delivery and before use so we can review the issue and arrange a replacement when appropriate. Unfortunately, we did not receive any communication regarding this order within that timeframe, so we’re unable to take action at this stage. We always encourage customers to inspect their items upon arrival and reach out right away if there are any concerns so we can assist promptly.
Awesome service. Great shipping, discreet and fast.
Dean, we really appreciate the kind words. Discreet, fast shipping and great service are exactly what we aim for. Thanks for shopping with us and we look forward to your next order!
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