Highly recommend
Easy to use. Great customer service.
Thanks Emma. Short and sweet — appreciate it!
Softorino creates the best software and easiest iTunes alternatives for pushing music, videos, books, ringtones & more into iPhone.
Softorino (softorino.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, App, Product. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the software applications for being intuitive, seamless to use, and extremely helpful when managing digital files and downloading online videos for daily tasks. Many people note that the dedicated support team provides remarkably fast, kind, and effective assistance whenever unexpected technical issues arise during use. Some reviewers were not happy with activation delays, software bugs, and occasional installation difficulties that significantly hindered their initial setup process. A few consumers also experienced frustrating response delays from customer support when attempting to resolve persistent technical errors or secure refunds.
Auto-generated from all reviews of this business. For reference only.Easy to use. Great customer service.
Thanks Emma. Short and sweet — appreciate it!
As I had had a trial before and forgot about it, I couldn’t have another so they suggested I use a different email, which I did. Submitted the new email and all OK and was able to have another trial.
Hi! Glad we could help you get back into the trial. Thanks for giving it another shot. If you need anything while using it, just reach out.
Terrific customer service! I'm very impressed with the very quick response and efficient resolution. I'm very appreciative of the help. Softorino is an excellent company!
Hi Brian! Really appreciate this. Happy our team could help you quickly. Thanks a lot for the kind words.
Every time I faced installation challenges, they responded immediately to help me out.
Hi Hani, Really glad our team could help you get past the installation issues. Thanks a lot for the kind words. If anything comes up again, just reach out.
Softorino's Waltr is wonderful and works like a charm and the company's responsiveness to user queries is top notch.
Hi Saundra, Love hearing this. Glad WALTR is working great for you. Thanks for the kind feedback.
They worked to get back to me for a billing issue. I like that.
Hi Jace, Thanks for the review. Billing issues are never fun, so I’m glad the team could get it sorted.
My issue got resolved quick and easy. Have been using their product (WALTR PRO) for years and cant live without it
Hi Dave! Love hearing this! If you’ve been using WALTR PRO for years, that means a lot to us. The goal was always simple… make file transfers to iPhone actually easy. Really glad the issue got solved quickly. Thanks for sticking with us!
I asked for advice on how to cancel a subscription I no longer need and the reply confirmed this had been done for me.
Hi Douglas! Glad the team could help with that quickly. Subscriptions should never feel confusing or hard to cancel, so we’re always happy to take care of it right away when someone asks. Thanks for the review!
Great customer service. Smart products!
Hi Rouven! Short and sweet, love it! Really happy you’re enjoying the apps and the support. That’s exactly what we try to build… simple tools and real help when you need it. Thanks for taking the time to leave a review.
The activation key given didn’t work in putting the apps into service. I kept getting an error message after entering the key. I sent several emails to the 24/7 tech support but got no replies. Several days later they finally sent an email saying everything had been reset. I was now able to activate any use all of the apps. Apparently getting customer problems fixed is not a priority for the 24/7 tech support. BUT, when it came time to purchase the license and apps, payment went through fast and easy. No error messages!
Hi Paul, Sorry you had to deal with the activation issue and the wait. Glad everything is working now. If anything like this happens again, please reach out to our support team at [email protected], and we’ll take care of it.
Bought the program, but was unable to get a positive result, transferring my music. They honored their warranty And my money was refunded without hesitation.
Hi Blaine! Thank you for giving the app a try and for mentioning the refund experience. Sometimes things just don’t work the way someone expects, and in those cases we always prefer to refund quickly instead of creating frustration. Really appreciate the fair feedback.
I had a problem logging in to my profile. They fixed the issue with the login very quickly. A responsive and capable company!
Hi Dirk,! Login issues can be annoying, so I’m glad the team managed to fix it quickly. Thanks for calling us responsive, that’s exactly the experience we want people to have when something goes wrong. Appreciate the review!
Always responds promptly and, in my case, as a Dementia sufferer, takes extra time to ensure I understand the issue and their solution
Hi Keith! Thank you for sharing this. It really means a lot. Our support team always tries to slow things down and explain things clearly when needed. Everyone deserves patience and proper help. I’m very glad the team could support you.
Had a problem with an app, e-mailed the support department and got an instant response. Very impressed and very pleased!
Hi Mark! That’s so good to hear. When something goes wrong, you just want a fast answer and a real fix. I’m glad the team jumped in right away and took care of you. Thanks for trusting us.
They quickly responded to my concern about being double bliied (probabaly my fault) ! Great work!
Hi Alan! Really appreciate you saying that. Billing mix-ups can be annoying, so I’m happy we cleared it up quickly for you. If anything ever looks off, just reach out. We’ll sort it.
The top app for folder color change, and their support is awesome.
Hi Ahmed! Love this. Folder Colorizer is such a simple idea, but when it clicks, it really clicks. And great support should always come with it. Thanks for being with us.
IM VERY HAPPY WITH UNIVERSAL SOFTORINO PROGRAMS SPECIALY WITH YOU TUBE CONVERTER PRO
Virgilio, this made my day! Really glad you’re enjoying Universal License, and especially Softorino YouTube Converter Pro 🙂 If you ever need help or have ideas on how we can make it even better, just tell us.
Tried the free trial and the product was great, decide to pay for it and cant get it to work, nowadays when you buy something you expect it to work straight way, or at least have some support. They claim to have a 24/7 support, all a lie. For a tech company you expect it work better than this. I emailed as requested and I still haven't hear it from you. Its funny that you have the time to reply to reviewers but cant be bother helping your customers.
Hi Elen! I’m really sorry to read this. That’s definitely not the experience we want you to have. We’ve already asked for your details so we can locate your purchase and see exactly what’s going on, but we haven’t received the info yet. Please reach out to [email protected] with your order email and device details, and we’ll jump on it right away. We do provide 24/7 support, and we’re happy to help you get everything working properly. Let’s fix this.
Excellent Customer Service from a highly reputable, and customer focussed company!
Ray, thank you for the kind words.! We truly care about support, so hearing this means a lot. If you ever need anything at all, we’re here.
Great software and responsive customer service.
Thanks Marty. Short and sweet, I like it 🙂 Glad the software works well for you and that support delivered. That’s exactly how it should be!
103 reviews matching