Softorino creates the best software and easiest iTunes alternatives for pushing music, videos, books, ringtones & more into iPhone.
Softorino (softorino.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, App, Product. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the software applications for being intuitive, seamless to use, and extremely helpful when managing digital files and downloading online videos for daily tasks. Many people note that the dedicated support team provides remarkably fast, kind, and effective assistance whenever unexpected technical issues arise during use. Some reviewers were not happy with activation delays, software bugs, and occasional installation difficulties that significantly hindered their initial setup process. A few consumers also experienced frustrating response delays from customer support when attempting to resolve persistent technical errors or secure refunds.
Auto-generated from all reviews of this business. For reference only.I had a problem migrating iRingg to a new Mac. I wrote the support and got help almost immediately. Thanks a lot, it was surprisingly quick! 👍👏 Pal
Pál, thank you 🙌 Migrating to a new Mac should be smooth, so I’m glad the team was able to help quickly. Appreciate you taking the time to write this!
Prompt help. Softorino was quick to help me with a problem with one of their apps, YouTube Converter Pro. Always helpful! Fast and friendly service!
Stan, thank you! Fast and friendly is the goal every single time 🙂 Glad we could help with Softorino YouTube Converter Pro.
I use Softorino YouTube Converter to download educational YouTube videos to show to my classes. I find it much easier to download a video and add to my slide presentation than to have a link, which then takes you out of your slides and then to YouTube. This makes it seamless and had improved my lessons dramatically! It's a great tool to use!
Thomas, this is amazing to read! Using Softorino YouTube Converter Pro for classes is such a smart use case. Keeping everything inside your slides makes a huge difference for flow and focus. Really glad it’s helping your lessons.
Softorino tools are extremely helpful for me as I create custom gifts for friends and create videos. I often use the YouTube converter for projects, and it works perfectly! The support team is responsive and helpful! I highly recommend Softorino to anyone, especially if they dabble in creative video or audio projects!
Drew, this is so good to read. I love that you’re using Softorino YouTube Converter Pro for creative projects. That’s exactly what it’s built for. Download, create, bring ideas to life. And thank you for the kind words about support. I’ll make sure the team sees this. Really appreciate the recommendation!
I love this app and the team at Softorino is always very helpful
Jane, that means a lot! Hearing that you love the app and the team tells me we’re doing things right. We’ll keep showing up and helping whenever you need us. Thanks for being with Softorino.
I am so impressed with the level of support I have received. It was courteous, prompt and knowledgeable. It does not hurt either that the product is outstanding and worthwhile. I will absolutely recommend it.
Thank you for this, GRFL! Courteous, prompt, knowledgeable. That’s the bar we set for ourselves every day. I’m especially glad the product itself feels worthwhile to you. Your recommendation truly means a lot.
I was experiencing a software issue and contacted Support. They responded immediately and were aware of the issue and already working on it. Shortly thereafter they sent me an e-mail that the issue was resolved with a software update. The update did indeed fix the problem!
Richard, I truly appreciate you writing this. Our team moves fast when something goes wrong, so I’m really glad the update solved it for you. Thanks for sticking with us.
When i have a problem it is always fixed promptly, great service
Terry, this really means a lot. If something breaks, we fix it. That’s how we work. Thank you for trusting us and for taking a minute to share this.
I’ve been using Softorino for a few years now and although I don’t use all of their apps I can personally recommend their after sales customer service. Any advice or small query is immediately attended to. I would certainly encourage anyone to use the choices that Softorino offer for phones, pads & laptops. Excellent service.
40 reviews. That’s legendary, Loopy lu! 🙂 Staying with us for years and still taking the time to highlight support says everything. We don’t take that lightly. We’ll keep doing our best for you.
Purchased for the ability to download videos on a MacBook Pro. I got an error message even after downloading and resetting a couple of times. Reached out for help, nothing after several Emails. Then asked for a refund and again nothing. Eventually after another email and threat that I would get this refunded through my credit card provider, it was cancelled and refunded today. Very poor service and very disapointed.
Roger, I’m sorry to hear about your experience. We've requested your email so we can contact you as soon as possible to help improve the experience you've had. That’s not the standard we aim for. You can also write directly to [email protected] so we can properly review what happened and make sure everything is handled correctly. We’d really appreciate the chance to look into this for you.
Great App. You won’t be disappointed
David, I love this. Short and straight to the point. I’m happy the app delivers what you expected. That’s exactly why we build these tools.
Hey Hans! Thank you so much!
Softorino has always had amazing products! I ran into a bug where I couldn't properly install one of the apps so I called upon their support team. They were amazing. I felt they really cared about my problem and wanted to resolve it as much as I wanted to.
Hi Alfa! Thank you so much for the kind words. It really means a lot to hear this. I’m glad our team was able to help and stick with the issue until it was fully sorted.
Awesome support for an awesome app. Great company to deal with. Excellent experience all the way around.
Hi Paul! Thank you so much. This really means a lot to us. Glad everything went smoothly and that you had a great experience.
I love the app Folder Colorizer and when I had a question the softorino support answered super kind and handled my issue smoothly.
Hi F.D.! Thanks a lot for the kind words. We’re really happy you’re enjoying Folder Colorizer and that our support could help you out. Always here if you need anything.
The response was swift. Although it got resolved almost by itself, the attention given by the support team was amazing.
Hi Guido! Thanks for sharing this. We’re glad the team could jump in quickly and give you the attention you deserved.
Hi B Dennis! Glad to hear that. Happy we could help and get things sorted for you.
Great apps and excellent support. I have been using softorino for over 5 years on Mac and windows.
Hi Ronnie! Thanks for being with us for so many years. We really appreciate your trust and are happy to hear the apps and support are serving you well on both Mac and Windows.
As always, the customer service is top-notch. Special thanks to Chloe.
Hi Serg! Thank you for the kind words. We’ll be sure to pass this on to Chloe. She’ll really appreciate it.
UPDATE 01/28/2026: I increase the review to 3stars, because 8 days later, support finally replied and after some emails issue was resolved after 10days. However I still think relying only on an email without the possibility to login directly is not a solid solution for activations. ----------------------------- Maybe apps are nice. I use it only for Colorizer in Windows. I have the Universal License and I am a customer since 2018. I have always had issues with their Activation System. I am waiting for hours for an email to arrive to manage my account. This is outreageous. Now I am waiting for days. Support is NEVER ANSWERING. Just a notification that they received my email request. The WORST activation system by far. Suddenly it asks me to activate AGAIN. And now I am unable to reach my account because their email with the "magic link" to reach my account, never arrives and their support NEVER responds.
Hi Maya! We’re really sorry for the frustration this caused and for the long wait you experienced. That’s not the experience we want any long-time customer to have, especially someone who’s been with us since 2018. Our support team will reach out to you directly as soon as possible to help resolve the activation issue and make sure you can access your account without further delays. Thank you for your patience and for updating your review. We truly appreciate you sticking with us while this gets sorted.
103 reviews matching
QuantVue
Quiz Maker
Gosoftware
iSpring Solutions, Inc.
TechSmith Corporation
Convert2
Vivideo
Primetestlab.com