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Is Solid Ground Financial legit?
Solid Ground Financial (solidgroundfinancial.org) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-30.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is incredibly helpful, patient, and knowledgeable when guiding people step by step through various financial processes. Consumers really appreciate the fast and clear communication, noting that representatives answer all questions thoroughly and completely to make the entire journey completely stress-free.
Some people also felt that the loan approval and setup procedure was surprisingly fast, highly efficient, and very straightforward from the start. A few other people also noted how deeply understanding and professional the team is regarding unique individual financial situations and personal needs.
Auto-generated from all reviews of this business. For reference only.
I am grateful and appreciative that I connected with Solid Ground Financial but more importantly was assisted by a wonderful financial counselor Bianca Tripicchio. She was professional but empathetic to my situation. It is embarrassing to find myself in this situation but Bianca’s great service has given me hope that I will get through this…! Thank you!
Jailene was straight to the point on how she can help me. I love these guys! Fast reponse but did NOT skimp on the customer service! If I could give more than 5 stars, I surely would!
I am wondering what is going on with each acct. only two have had any type of agreement and collection calls emails etc keep coming in I am not seeing progress made on discussions with the other vendors
Reply from Solid Ground Financial2026-04-20
Hello Rebecca. My name is Scott, Do you know your Client ID number or can you provide your last name. You can email [email protected]
Excellent service and a very fast approval process.Jailene Hernandez was incredibly helpful and made the entire consolidation process straightforward and easily to understand.She was quick to answer all my questions. I would highly recommend Jailene with Solid Ground Financial.