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Solid Ground Financial (solidgroundfinancial.org) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is incredibly helpful, patient, and knowledgeable when guiding people step by step through various financial processes. Consumers really appreciate the fast and clear communication, noting that representatives answer all questions thoroughly and completely to make the entire journey completely stress-free. Some people also felt that the loan approval and setup procedure was surprisingly fast, highly efficient, and very straightforward from the start. A few other people also noted how deeply understanding and professional the team is regarding unique individual financial situations and personal needs.
Auto-generated from all reviews of this business. For reference only.Jennifer Cruz is very knowledgeable in debt relief and expressed true concern for my debt situation. She explained everything to me in detail. She answered all my questions and we worked out a payment plan the same day. She acted quickly to get the process started and I am very pleased. Thank you, Jennifer.
Nicholas hi very helpful great customer service thank you Nicholas for your help I’m recommended for you great customer service thank
My experience with Nathan was great. He was very helpful and helped me with getting a payment plan I could afford.
Jailene and staff were very helpful during this process I would highly recommend this service. Jailene has continued to answer my questions and stay in contact with me
I worked with a couple different people and they were so very helpful. They made my life so much easier I was paying over $400 a payday in loans and with the help of Neyako Clay and Jose Chacin they saved my life literally. I would recommend this company to anyone struggling they don't make it out like it is your fault they don't treat you like you are the one to blame. WONDERFUL COMPANY AND WONDERFUL PEOPLE!!!!!
Jailene was helpful, caring and detail oriented. She helped me and was very king through the process.
Jailene, made this process the bee's knees! I was so anxious and worried about bills going into the New Year, but now I have hope to know that everything is going to work.
Jailene was awesome and saved my bacon on short notice. Definitely recommend
It was an all around good experience in a hard time. I enjoy the feeling of a little bit of freedom
Jailene was so helpful and made the process easy.
Jailene was very helpful and walked me through every step and answered all my questions, I appreciate all she did and think she is amazing Financial counselor
Jailene was amazing. She walked me through the process quickly (not in a pushy way) and efficiently and answered all my questions and concerns.
Jailene really helped me and made my life a little less stressful. She was very nice and helped me understand what I needed to do.
I love how Nicklas help me with all my questions. And got me all set up.
Awesome service !!! Right to the point and very helpful while experiencing worst day of my life
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