Jennifer Cruz
Jennifer Cruz Was a lot of help always there answer any of my questions Promptly
About Solid Ground Financial
Data updated- Website
- solidgroundfinancial.org
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 60 reviews
- Replies to negative
- 100% (1/1)
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About this business
Consolidate your bills today with our Payday Loan Consolidation Plan. Lower your interest rates. Get out of debt within 18-24 months. Call 1-877-785-7817
Is Solid Ground Financial legit?
Solid Ground Financial (solidgroundfinancial.org) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-30.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is incredibly helpful, patient, and knowledgeable when guiding people step by step through various financial processes. Consumers really appreciate the fast and clear communication, noting that representatives answer all questions thoroughly and completely to make the entire journey completely stress-free. Some people also felt that the loan approval and setup procedure was surprisingly fast, highly efficient, and very straightforward from the start. A few other people also noted how deeply understanding and professional the team is regarding unique individual financial situations and personal needs.
Auto-generated from all reviews of this business. For reference only.What people say
Very easy and stress free
Jailene
Jailene was so kind at a very stressful time in my life. She was very helpful and supportive, and went above and beyond to make sure I understood the process.
Great customer service
They were very prompt at reaching out to creditors and wasted no time setting up my plan
Jailene Hernandez was great she
Jailene Hernandez was great she. Helped me figure things out. Hope this will help us save money in the end.
Great service!
Jailene Hernandez was fantastic in the help process. My only issue is that they want me to contact a lot of the creditors myself to cancel my automatic payment, even though that's supposed to be part of the service. I'm sure that's not Jailene's fault though. Over all, a quick and great process to help me get out from behind these high interest loans I stupidly took out.
Jailene was so helpful from the start
Jailene was so helpful from the start. I’m glad I reached out tos tart this finacial freedom journey!
Super
Jaileens mannerisms and professionalism
Jailene did an amazing job of explaining how the company will help me with the debt of payday loans. She reassured me that everything would be great . Thank God for her.
Jailene did a
Perfection
Perfection! Jailene was thoughtful and kind during the whole process! Highly recommend her!!
My communication with Bianca Tripicchio…
My communication with Bianca Tripicchio was great. She made what I was dreading very easy.
Review
Associate was very knowledgeable and helpful.
Excellent communication
Fast friendly but professional service…
Fast friendly but professional service and tried to finish the process fast but correctly and professionally
Jailene Hernandez is the best
Jailene Hernandez make the experience stress free. Provided clear instructions and answered all my questions clearly, honestly, and completely.
Turn your financial life around
My debt was out of control until I found solid ground financial. They helped me get to a better place financially all while providing excellent customer service. Thanks again Solid Ground Financial you’re the best.
The stress relief of having debts…
The stress relief of having debts consolidated is worth the time to gather information.
They took a huge weight off of my…
They took a huge weight off of my shoulders dealing with payday loans
A Great Company
I was online looking for a way to get control of my payday loans when the company's logo appeared. I gave it a try, and in a matter of hours, I had what I needed. Sean Dillon was the first person I spoke with, and he was so helpful and handled my transactions quickly. I really appreciate the help I received from Solid Ground Financial.
AMAZING EXPERIENCE WITH JAILENE!
I had such a great experience working with Jailene Hernandez! She was very thorough and patient and helped me understand the process and got me at a comfortable monthly payment. I am so relieved, and finally have my high interest loans under control. Thank you so much!
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